Family & Children's Services Philosophy
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ABOUT FAMILY & CHILDREN'S SERVICES
Family & Children’s Services operates more than 50 programs for substance abuse, mental health, and family rehabilitation out of nine offices in Tulsa, Okla., and the surrounded area. The center is state-certified and among only 2.6 percent of substance abuse treatment facilities in Oklahoma recognized by the Council on Accreditation.
The facility offers a wide range of outpatient treatment services, including addiction treatment for substances, gambling, and more), co-occurring mental health disorders, early childhood development, grief, and trauma.
Services are provided in English and Spanish and translated into other languages upon request. Evening appointments may be scheduled at certain locations and 24-hour emergency crisis and stabilization services also are available.
TREATMENT & ASSESSMENT
Without indicating which of its 50-plus programs are available at its locations, Family & Children’s Services’ programming is vast. At its core, the organization helps families in crisis. Some clients may need assistance managing a common issue such as divorce, while others may be struggling with communication breakdown, anger, and stress management.
TheSubstance Abuse & Addiction Services division offers outpatient treatment through integrated and individualized approaches. Medication-assisted treatment (MAT) is used in combination with behavioral counseling through a holistically-based focus on client care, which may include education and relapse prevention. The organization is a certified Opioid Treatment Program through the Substance Abuse and Mental Health Services Administration (SAMHSA).
An intensive outpatient program (IOP), aptly titled Women in Recovery (WIR), treats women with a non-violent, drug-related offense. Designed as an effective alternative to inpatient treatment, WIR coordinates with the criminal justice system and local community agencies in making sure that women receive supervision, treatment for substance abuse and mental health, education, and vocational training. In Oklahoma, WIR is among the 57.6 percent of facilities to provide specialized programming for women.
Family & Children’s Services provides recovery-oriented services for substance abuse treatment clients involved in court diversion and re-entry services. As such, the organization is an approved provider for the Department of Corrections and specialty court. The facility is among the 44 percent in the state to provide programming for criminal justice clients.
The center’s professionals also treat clients with co-occurring disorders who contend with addiction and mental health issues. Services include outpatient counseling, in combination with education and relapse prevention. In addition, staff members with specialized certification and training in gambling addiction treat clients struggling with gambling problems.
Family & Children’s Services employs a team of program and department directors, professionals with experience and specializations in behavioral healthcare, but offers few further details about its treatment staff.
WHAT ALUMNI SAY
Rehabs.com has yet to receive alumni feedback. On secondary review sites, Family & Children’s Services received positive coverage to date: 4.8 out of five stars based on 13 reviews on Facebook, which the organization can manage, and 3.6 out of five stars based on 42 reviews on Google.  
Of note, these ratings applied to the facility as a whole rather than specifically to addiction treatment. Many reviewers praised the therapists and appreciated the help and care they received. Negative comments concerned long wait times, especially for walk-in appointments, and rude front-desk staff. In a representative five-star review, Bryan on Google wrote: “This is an amazing organization of individuals providing life services, mental health care, and many others to people who have little or no income” and added: “I would give this organization 10 stars!”
WHAT FRIENDS & FAMILY SAY
The one anonymous loved one polled by Rehabs.com at the time of this writing submitted mixed feedback. Although the reviewer awarded perfect five stars for affordability and four stars for treatment effectiveness, they gave two stars for counseling options and only one star for likelihood to recommend and staff experience and training. "Counsellors can’t relate to the users,” they wrote, adding: “Counsellors need more one on one time with addicts...”
According to its website, Family & Children’s Services provides care “regardless of income, for the uninsured and underinsured."
A response to the loss of $775,000 in grants from the Oklahoma Department of Mental Health and Substance Abuse Services due to state revenue failures in 2017, Family and Children’s Services officially opened a thrift shop in Tulsa. Since its opening, the thrift store has provided affordable clothing to the community while raising funds to offset the loss of grant monies.
Published on December 2018
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