Fayetteville Treatment Center in Fayetteville, NC

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Overall Rating

(4.2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
418 Person Street
Fayetteville NC 28301

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors


Fayetteville Treatment Center is operated by Colonial Management Group, LP, which is now New Season. The organization runs about 70 outpatient substance abuse clinics around the US, many of which are on the East Coast. New Season specializes in providing medication-assisted treatment (MAT) to adults struggling with opioid addiction. The Fayetteville Treatment Center, which is located in the center of the North Carolina city, is one of just 47 facilities in North Carolina (less than four percent of all facilities in the state) to offer a dedicated opioid treatment program.


The center treats adults 18 years and older for opioid use disorder with methadone, buprenorphine, and Suboxone. The facility also offesr a wide range of counseling services, along with medically-supervised withdrawal, and referrals.

The recovery process begins with a physical exam conducted by the facility's medical director. Lab work conducted as part of the physical might result in recommendations for medical care, if needed.

After admission into the program, all clients complete a psychosocial assessment, which is used to design an individualized treatment plan. During the course of treatment, this plan is reviewed periodically to make sure it still serves the client effectively.

Each client is assigned a personal counselor, and must also submit to random urinalysis testing. As noted, when appropriate, referrals are provided for additional medical care as well as dental care, educational or vocational training, employment assistance, pastoral or religious counseling, support groups, and mental health counseling.

Treatment occurs in two main phases. In the induction phase during the first few weeks of treatment, clients are monitored regularly to determine the appropriateness of their initial medication and level. In this initial phase, clients meet with their counselor frequently to stay committed to treatment and create effective change. The maintenance phase achieves a safe, steady state of medication and a continuous feedback loop regarding the withdrawal process. Clients continue to meet with their counselor to make strong progress in the many aspects of their life to achieve well-being.


There is currently no information provided by the facility regarding the Fayetteville treatment staff. However, information about staff across the whole organization indicates that New Season employs physicians, nurses, licensed clinical social workers, master’s-level counselors, and other mental health and medical professionals. The two alumni of the Fayetteville Treatment Center polled by Rehabs.com to date gave the center four and five out of five stars for its staff's level of training and experience.


At the time of this writing, the two alumni surveyed by Rehabs.com provided positive feedback. Both indicated that they would recommend the facility to family and friends, and awarded ratings of five out of five stars to the clinic for its counseling options, its cleanliness, and its administrative and discharge procedures. "They care and are determined to help," wrote one alum in a representative review.

Fayetteville Treatment Center also received positive reviews on Google[1], where it earned an average rating of 4.7 out of five stars based on seven reviews. With the exception of Jane, a current client who complained that the service has gone downhill under new management, the alumni who left comments described the clinic as a helpful facility with caring staff. "The staff so far are very helpful if you want it the doors are open for you.I have a great counselor.I'm starting to go to groups.gives out good information on my illnesses .Until I see that they can no longer help me.Im staying," wrote Cheryl in a representative review.


There currently is no information provided on the facility's website regarding its costs, however the center does note that it accepts cash payment for services, as well as debit, credit cards, and/or some forms of insurance. The two alumni polled by Rehabs.com to date disagreed about the facility's costs, giving it one out of five stars and five out of five stars for its affordability.

[1] GoogleReviews

Published on November 2018

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They care and are determined to help. I feel that anyone who really wants to stop using drugs this place is the best way to do it.


  • Treatment Effectiveness
  • Accommodations & Amenities
Great groups and Counselors Could use more treatment offers. This is not a stay at facility. It is a daily treatment. You have the luxury of the treatment program without leaving your life behind. This is perfect for us that cannot lose work.


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