Gateway Recovery Center for Women in Fort Smith, AR

Call (479) 785-4083 to Contact Gateway Recovery Center for Women

Overall Rating

(3.4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
615 North 19th Street
Fort Smith AR 72914

Gateway Recovery Center for Women Philosophy

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Areas of Specialization

Residential Treatment, Holistic Therapy

Facility Highlights

Hypnotherapy
Motivational Enhancement Therapy
Cognitive Behavioral Therapy

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT GATEWAY RECOVERY CENTER

Set on a quiet, residential street in Fort Smith, in far western Arkansas, Gateway Recovery Center offers residential and outpatient treatment for women struggling with substance use disorder and co-occurring mental health disorders. Specialized residential programming for pregnant women and women with young children is also available, making Gateway one of just 17 facilities in Arkansas with dedicated programming for this population. Gateway Recovery Center is part of Harbour House, Inc., which also operates a separate treatment facility for men.

TREATMENT & ASSESSMENT

The program is offered in blocks of 30, 60, or 90 days. Gateway provides multidisciplinary treatment, combining 12-Step with evidence-based practices, such as cognitive behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), and motivational enhancement therapy (MET). The center also uses holistic practices such as mindfulness training and hypnotherapy. There are also dedicated programs for pain management and treating PTSD.

Women in the residential treatment program participate in around six hours of interactive group counseling per day, and at least one hour of individual and family counseling each week. There's also a focus on physical activity, with a minimum of three hours per week.

Transitional housing services are available on the same site as residential rehab, and at this stage, clients are expected to work or attend school.

The 60- to 75-day Specialized Women’s Services Program at Gateway offers treatment and housing to women who are pregnant or have children under the age of seven. In addition to therapeutic services, clients receive child care, medical treatment, job skills training, and parenting classes.

In addition, the facility offers outpatient and intensive outpatient programs (IOP). The 10- to 12-week IOP meets for nine hours of individual and group therapy each week. A weekly family education and counseling group is available.

STAFF CREDENTIALS

Gateway's website notes that the women's center is staffed by female counselors. The single individual polled by Rehabs.com to date on the staff's level of training and experience (who is themselves a staffer) gave it four out of five stars.

ACCOMMODATIONS & AMENITIES

Women in the SWS program and their children live in a separate residence on the property. This house offers play areas and a small, fenced-in yard. The transitional living homes have single-, double-, and triple-occupancy rooms with 24-hour supervision. Each home has a communal lounge and study areas, and televisions are allowed in bedrooms.

WHAT ALUMNI SAY

Of the three alumni reviews submitted to Rehabs.com to date, two were lukewarm, describing the center as "decent" and helpful in filling out papers for state support, while the third was very negative. "This is by far the worst rehab I have ever seen I learned very little! The staff was mostly rude! ... The whole atmosphere was chaos and gave clients even more stress then they had when they came into getway," T.R. wrote.

Elsewhere on the Internet, reviews were mixed, skewing positive, with an average rating of 4.1 stars based on eight reviews on Google. On CiteHealth, the facility received a one-, three-, and five-star rating.[1] [2] The negative reviews tended to echo the Rehabs.com reviewer who complained of inconsiderate, rude treatment. "This is a sorry place for anyone to be at. counslers are awful people," one anonymous reviewer wrote on CiteHealth in a particularly strong comment.

However, several reviewers thanked the facility for their long-term sobriety, writing that the program and the caring staff helped them to turn their lives around. "Gateway changed my life i now have 9 mo. clean and am going to college to be a substance abuse counselor," one reviewer wrote on CiteHealth.

WHAT FRIENDS & FAMILY SAY

The single review submitted to Rehabs.com to date by a loved one was very positive. "My brother has been much more communicative, more involved with family, appears at peace and very happy with his life," the anonymous reviewer wrote, giving the center five stars for its treatment effectiveness.

WHAT STAFF SAY

Both of the staff members polled by Rehabs.com gave mostly positive feedback. They variously praised the center's people and the education it offers, though Cheryl added: "Client return was a downfall." The single staffer polled on the facility's performance in a variety of treatment metrics gave it five stars for its family participation and holistic offerings, three stars for its counseling options, and two stars for its ability to treat co-occurring disorders.

FINANCING

According to the facility’s website, Gateway Recovery Center accepts most insurance plans, and staff members will assist clients in arranging for funding. The single individual polled by Rehabs.com to date on the center's affordability gave it three out of five stars.

[1] GoogleReviews
[2] https://citehealth.com/rehab-centers/arkansas/cities/ft-smith/gateway-house-inc#reviews

Published on July 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths: good people work there. Weakness: restrooms are dirty. it is good

tr

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This is by far the worst rehab I have ever seen I learned very little! The staff was mostly rude! One worker there is by far the most sinical person I have ever known! She is mean an cruel to clients to the point where she embarresses an humiliates clients. She has no business being in a treatment center! We as women come in there very sick am vulnerable ladies. I not once heard any staff member tell a client they was doing a good Job. Instead I seemed to.see a lot of donts an do\'s an mostly getting yelled at for something so petty. Clients as they call the ladies there are sick and looking to get better an in my I opinion they should be constantly building us up! I been to rehab 5 years ago and not once did I see anything like this! Staff always welcomed you daily! You was lucky at gateway if a staff even looked at you or gave you a smile! So much negativity it was almost ridiculous. I have learned in my 43 years of life if you give respect you will get it back an honestly that is why so many clients have trouble staying in the program. Women of addiction already come in feeling unloved. I never cause one minute of problems but I will give an instance or a few that brought me to tears while being there. One morning I needed to cut something out of my shoe an politely ask a staff member for help an she looked up from her desk and yelled at me.... I have no scissors in my room!!! Ok what was that??? Then one morning being new to the place on a weekend with no schedule I ask the morning staff member if meds was right now.... She yelled at me also.... When I get done and get to it!!!! Umm really??? This bad behavior and so unprofessional. I could go on an on at the things I seen. I completed the program but everyday was such a struggle as I seen such behaviors by staff.. We never had fresh fruit mostly processed foods. Breakfast was always cereal\'s. No juice no eggs no bacon as the menu says. My hamburger I got one day had the plastic cooked on it. The one day we had salad to eat we was only allow so much of it and had a staff member watching to make sure we didn\'t take to much salad! The cleaning we did was ridiculous. First of all clients never cleaned well enough and even if you did nor would any staff member ever say good job! I was there to learn no to spend 1\\4 of my week cleaning. The most worries a client should have coming into rehab is making their bed and attending classes. The whole atmosphere was chaos and gave clients even more stress then they had when they came into getway. My heart hurt for so many in there that just acceptance and love an compassion. I am an addict but I am human and I want to be treated like so just like anyone else. In my eyes you do not HUMILIATE AND EMBARRASS CLIENTS PERIOD! Sad to say I seen it from staff members so severelyiI seen a 63 year old women get so humiliated run to her room with tears streaming down her face. Yes that was helping her recovery. I hope I brought thing to your attention. God put us on this earth to love one another. God bless who reads this

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was a decent facility.

Cheryl

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My mindset was only to keep my job by finishing 45program otherwise i would have loved to stay longer. structure is big, outings and meetings often. Education was good, but client return was a downfall.

anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My brother has been much more communicative, more involved with family, appears at peace and very happy with his life. The results were amazing and he had real transformation.

anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They helped me fill out papers for state support.

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