Glen Oaks Hospital Philosophy
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Rehabs.com 360 Guide
ABOUT GLEN OAKS HOSPITAL
Located in Greenville, Texas, Glen Oaks Hospital provides inpatient and outpatient treatment to adults struggling with mental health concerns or co-occurring substance use and mental health disorders. The facility is also among the 8.8 percent of hospital-based treatment programs in Texas to provide medical detox.
TREATMENT & ASSESSMENT
Treatment at Glen Oaks Hospital begins with a comprehensive needs and condition assessment. Assessments are free and admissions are accepted 24 hours a day. Clients are then assigned to the least restrictive level of care determined to be successful.
Inpatient treatment is provided via the hospital's New Freedom Dual Diagnosis Program. In 2017, less than half of the treatment facilities in Texas (44.8 percent) offered programs specifically tailored to clients with co-occurring disorders. The program provides group, individual, and family therapy, along with on-site 12-step meetings.
Outpatient options include a partial hospitalization (PHP), which is offered by just 15.1 percent of treatment facilities in the state, an intensive outpatient program (IOP), and general outpatient services.
The treatment team includes the facility’s medical director, a medical director of chemical dependency services and outpatient services, a medical director of adult services, and a staff psychiatrist. There is also a team of licensed nurses, social workers, and therapists.
ACCOMMODATIONS & AMENITIES
Glen Oaks Hospital is a 54-bed facility that creates a home-like environment for inpatient treatment. PHP programs include breakfast, lunch and transportation services. To date, the eight individuals polled on the matter by Rehabs.com offered mixed opinions concerning the upkeep of the facility.
WHAT ALUMNI SAY
The two former clients surveyed by Rehabs.com to date gave Glen Oaks mixed feedback. While the two indicated that the treatment was effective, they also noted that the programs lacked holistic offerings and needed improved counseling services, indicated by lower two and three out of five-star ratings for these metrics. "Fair program, needs to improve the counseling," one alum wrote.
The hospital also received lukewarm reviews on Google, where it earned an average rating of 2.9 out of five stars based on 49 reviews. Commentary from the former clients who left feedback was mixed — while some complained about incompetent staff and a lack of amenities, others reported a positive experience and effective treatment. In a review representative of positive feedback, Leanne wrote: "I was in the outpatient program and it totally changed my life. The staff put a lot of thought and effort into the sessions."
WHAT FRIENDS & FAMILY SAY
The majority of loved ones surveyed by Rehabs.com to date (five out of six) gave Glen Oaks positive feedback. All five indicated that they would recommend the hospital to others and gave the facility positive ratings for the level of family participation and its staff's level of training and experience. "They help people and the workers there are pleasant," one wrote in a representative review.
Would Recommend: 4.3/5
Staff Experience and Training: 4.2/5
Family Participation: 3.3/5
There is currently no information provided on the facility's website regarding its costs. However, to date, the eight individuals polled on the matter by Rehabs.com offered mixed opinions concerning the facility's cost.
Published on July 2019
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