Grace House

1401 Delachaise Street, New Orleans, Louisiana, 70115

OVERALL REVIEWS

4.4

Avg. score from 8 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
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About Grace House

Philisophy

Grace House offers gender-specific long term residential substance abuse treatment designed to meet the unique needs of women. We have the capacity to serve 70 clients at our two locations. The recommended length of stay in our program is three months to one year. Each client’s length of stay and treatment program is determined by their individual needs and progress in treatment. Our program is designed to enhance a woman’s ability to maintain sobriety and enable her to live a productive, healthy lifestyle . . . beneficial to herself, her family, and the community. We provide a safe therapeutic environment in which women receive substance abuse treatment.

Specialization

Residential Treatment

Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Individualized Treatment

Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.

Facility Highlights
  • Educational Groups
  • Parenting Classes
  • Case Management
Meet the Staff
Kevin Gardere

Kevin Gardere

Executive Director of Development

Kevin Gardere has been an employee of Bridge House Corporation since 2002. He has been responsible for Major Gifts since 2004. In December 2013, he became the Executive Director of Development. Kevin is a graduate of the Bridge House Substance Abuse Treatment Program (2002).

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Thomas A. DeLatte

Thomas A. DeLatte

CFO

Thomas De Latte has been the Chief Financial Officer of Bridge House Corporation since 2001. Thomas has been in some form of accounting management positions since 1961. He is a Loyola of the South alumni.

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Reviewed by Our Contributors

ABOUT GRACE HOUSE

Founded 60 years ago in New Orleans, La., Grace House offers gender-specific residential treatment for women who are struggling with substance abuse. The center, which specializes in long-term treatment and caters to homeless and low-income populations, gives priority admission to pregnant women. The organization also operates Bridge House, a similar residential facility for men.

According to the website, at the two locations together “we treat over 800 homeless, indigent, uninsured, and/or unemployed men and women each year.” Within the state, Grace House is among 22.1 percent of substance abuse treatment facilities that offer long-term residential care in a non-hospital setting. It also is one of 65 with specially tailored programs for adult women and one of 27 with programs for pregnant or postpartum women.

TREATMENT & ASSESSMENT

Grace House’s multi-phase approach to treatment strives to help clients achieve long-term sobriety and reintegrate into society. The flexible, customized, residential and community-based program includes:

Stabilization, which is phase one, lasts from 14 to 30 days and strives to help clients gain insight into their addiction. During this period, clients spend 20 hours a week in clinical sessions and have limited contact with individuals who are not involved in the program.

Primary, which is phase two, combines low-intensity clinical with recovery-focused services. In line with their personal treatment plan, clients learn relapse prevention skills, attend 12-step meetings, participate in individual and group therapy, and establish educational, social, and vocational goals.

Re-entry/Transition, the final phase, supports participants as they pursue employment, vocational training, or further education. In all, Grace House offers a continuum of services including intensive day and evening treatment, development of independent living skills, case management, relapse prevention, and family counseling as needed. Alumni polled by Rehabs.com reported staying at Grace House for three to six months.

STAFF CREDENTIALS

In the state of Louisiana, Grace House is among 49.3 percent of substance abuse treatment facilities accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). According to its website, the organization is led by a licensed addiction counselor, and the center’s executive director of clinical services has a master’s degree in social work. To date, the five individuals polled on the matter by Rehabs.com praised the aptitude of staff.

Staff Experience and Training: 4.8/5

ACCOMMODATIONS & AMENITIES

Grace House, set in the New Orleans Garden District, accommodates 70 women in a homelike facility with a front porch flanked by trees and landscaped vegetation. During their stay, residents may bring CD or MP3 players with headphones and are encouraged to have bus tokens or a bus pass as well as notebooks, pens, paper, and a bag for carrying step-work materials.

After 60 days of treatment, upon approval by their counselor, clients may have cell phones or pagers. Some alumni polled by Rehabs.com at the time of this writing reported completing household chores. To date, the four individuals polled on the matter appreciated the cleanliness of the facility.

Cleanliness and Upkeep: 4.8/5

WHAT ALUMNI SAY

At the time of this writing, four alumni who reviewed Grace House for Rehabs.com submitted largely favorable feedback: three very positive and one negative. Satisfied reviewers reported highly effective results and indicated the program changed their life, such as S.E.S., who wrote: “It saved my life and my sisters life.” Those who responded to a series of survey metrics gave positive ratings (four or five stars) to conflict resolution, connectivity and visitor policy, consistency, facility cleanliness and upkeep, safety, and likelihood to recommend the facility to others.

S.E.S. highlighted the center’s use of 12-step methodology and robust mix of individual and group therapy, while I.C. added: “I have been trying to get sober for a long time, the opportunities and challenges provided were above my expectations.” Another alumnus shared: “Grace House Reprograms your ‘STINKING TJINKING’ and helps you to live life as a productive citizen. It changed my life” and noted the facility’s return policy: “as a graduate of Grace Housr, I am welcomed back at any time.”

However, alum D.W. had unfavorable impressions of the facility, as reflected by ratings of one out of five stars for treatment effectiveness and accommodations and amenities. This former client described the center as “A joke!”

On secondary sites to date, reviewers offered positive coverage of Grace House and Bridge House combined: 4.4 based on seven reviews on Google; and 4.7 stars based on 38 reviews on Facebook, which the organization can manage. [1] [2] Reviewers repeatedly expressed gratitude for life-saving treatment and the support they received, often without insurance or money to pay, and recommended the program to others.

In a representative review, S.G.B. on Facebook wrote: “If your looking to get your life back because you have pretty much lost everything then this is the program for you. This is not a quick fix. You will be there for months but I promise you in the end it is worth everyday you spent there.” Isolated criticism concerned the program’s lack of mental health focus.

WHAT FRIENDS & FAMILY SAY

The two loved ones polled by Rehabs.com to date about Grace House submitted highly positive opinions. They both awarded the top five stars and four out of five stars for a series of survey metrics, including affordability, counseling options, discharge policies, facility cleanliness and upkeep, family participation, likelihood to recommend, staff experience and training, and worth the cost.

Both highlighted the valuable guidance provided by staff among strengths of the program. In an otherwise favorable impression of the center, one of the reviewers claimed there were “too many people to get treatment.” However, the other loved one wrote: “Grace House is very effective in enabling their patients to lead productive lives free from addiction.”

WHAT STAFF SAY

A client at Grace House before becoming a staff member, S.E.S. submitted a positive review of the facility to Rehabs.com to date. This staffer awarded numerous survey metrics the highest five star-rating, including fair pricing, honesty, loyalty to patients, overall quality of care, privacy, and protocols training. S.E.S. regarded the program’s utilization of 12-Step and the “intense in patient single and group therapy” to be strengths of the facility and would re-enter treatment there, if necessary.

FINANCING

According to its website, Grace House provides treatment to all women, regardless of their ability to pay. Proceeds from the organization's Thrift Stores and fundraising events help fund the addiction treatment services.

[1] GoogleReviews
[2] https://www.facebook.com/og/bridgehousegracehouse/reviews/?ref=page_internal

Social Media Links
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8 Reviews

4.4/5
  • Accommodations & Amenities
    4.3/5
  • Treatment Effectiveness
    4.3/5
  • Meals & Nutrition
    4.6/5
Note

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  • Lyndsey
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Grace House saved my life! My only regret is not going to treatment sooner. I wanted to die before getting clean. I owe my life to GH and it's better sober than it ever was before getting sober.
  • Jill
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Grace House Reprograms your ' STINKING TJINKING' and helps you to live life as a productive citizen. It changed my life. I am happy to know,that as a graduate of Grace Housr, I am welcomed back at any time.God Bless Grace House! I need you now. My life has spun out of control...you will c me soon.
  • Dw
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    A joke!
  • Shanna
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    I was there for 3 months Grace house changed my life
  • Stephanie
    Strengths:12 step based, many former clients on staff, intense in patient single and group therapy, supportive of reunification for clients and their family, daily chores, daily groups plus daily 12 step meetings, allowing clients to get outside jobs while they live there, all women facility. i was a client befoere a staff member.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Strengths: Conuseling and Guidance. Weaknesses: too many people to get treatment. I was a good experience for people and helped get through bad times
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Grace House is very effective in enabling their patients to lead productive lives free from addiction.
  • isabelle
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    I have been trying to get sober for a long time, the opportunities and challenges provided were above my expectations. It is also free and long term 6+ months