Grays Harbor Community Hospital - HarborCrest Behavioral Health Philosophy
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ABOUT GRAYS HARBOR COMMUNITY HOSPITAL – HARBOR CREST BEHAVIORAL HEALTH
Part of Grays Harbor Community Hospital of Aberdeen, Wash., 50 miles west of Olympia, Harbor Crest Behavioral Health provides short-term residential treatment and an intensive outpatient (IOP) program for adults struggling with chemical dependency. It is also amongst the just 69 (16.1 percent) treatment facilities in the state with a specialized program for pregnant women. Harbor Crest also offers medical detoxification on-site, an aspect of only 20 (4.6 percent) Washington treatment centers.
TREATMENT & ASSESSMENT
According to the facility's website, clients undergo an initial evaluation to determine the most appropriate level of care upon admission. If an individual requires stabilization, they will be referred to the short-term residential program.
While the first phase of residential care is medical detoxification, stabilization also includes an introduction to the 12-step model of recovery and a structured schedule of group therapy, including gender-specific sessions. Clients attend educational lectures and presentations, and Harbor Crest invites loved ones to participate in its family program.
If applicable, the facility utilizes medication-assisted therapy (Suboxone) to alleviate the cravings associated with opiate/opioid dependency. The average length of residential treatment is between 10 and 14 days.
Along with core programming, the 26-day program for pregnant women incorporates prenatal assessments, ongoing fetal monitoring, obstetrical care, and education on pregnancy, nutrition, and parenting. Clients in this program also take daily walks and participate in meditation sessions.
Once a client is stabilized, they may be referred to IOP to continue treatment. In addition to continued therapy, IOP typically includes
aftercare planning, and a buprenorphine maintenance group is also available. In addition, Harbor Crest provides drug testing and DUI assessments.
The center's website notes Harbor Crest Behavioral is led by a medical director certified in addiction medicine. Under the director’s guidance, treatment is provided by a multidisciplinary team of physicians, registered nurses, and addiction specialists. In the state of Washington, 99.6 percent of all substance abuse treatment centers have continuing education requirements for staff. The four individuals polled by Rehabs.com at the time of this writing shared positive experiences with facility staff.
Staff Experience and Training: 4.5/5
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings, however, four Rehabs.com survey respondents indicated a high level of approval.
Facility Cleanliness and Upkeep 4.5/5
WHAT ALUMNI SAY
Of the three former clients polled by Rehabs.com at the time of this writing, two provided positive feedback, and one alum left a mixed review.
All three alumni agreed that the staff was experienced, one respondent submitted three out of five stars for the program’s overall effectiveness, though questioned the safety of the program because of its distance from the hospital’s emergency services.
The other two alumni who submitted more positive ratings for most aspects of the program they evaluated, including five-star ratings for overall treatment effectiveness. Although alum R.W. described the staff as “great” and “intelligent,” she did feel the program lacked a sense of compassion. The other anonymous alum gave four stars for the facility's counseling options and a perfect five-star rating for the likeliness they'd recommend the facility. “The facility treated me well and helped me through my drug addiction in 30 days,” they wrote.
The six individuals who left Google reviews at the time of this writing gave an average rating of 2.3 out of five stars. However, some of the reviews were for other parts of the hospital. The one person who left commentary for the behavioral health area, in particular, gave five stars. "Harborcrest rehab. The best. They care ,on an individual, ask me. Thank you Harborcrest," D.C. wrote.
WHAT FRIENDS & FAMILY SAY
The sole loved one surveyed by Rehabs.com at the time of this writing submitted four out of five stars for every one of the 15 areas of treatment evaluated, including the level of family participation, counseling options, and the facility's visitor policies. The loved one described the program as “visitor friendly and effective,” though they did suggest that the facility could use more outpatient-based services.
According to the center's website, Harbor Crest Behavioral Health accepts several private insurance plans, including Aetna, Cigna, and First Choices, as well as Medicare (accepted amongst 29.8 percent of treatment centers in the state). Medicaid-Apple Health is also accepted for pregnant women under 32 weeks pregnant. The treatment center does not accept United HealthCare, United Behavioral Health, and Humana. Moderate ratings were provided by the four Rehabs.com survey respondents for the center's cost.
Published on July 2018
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