Greenleaf Hospital in Valdosta, GA

Overall Rating

(3.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2209 Pineview Dr
Valdosta GA 31602

Greenleaf Hospital Philosophy

Located in the heart of South Georgia, Greenleaf provides behavioral health and substance abuse treatment for adults, adolescents and children. The residential rehab believes in meeting each individual wherever they are in their struggle, then guiding them firmly but compassionately to the path of recovery. A qualified team of board-certified psychiatrists, therapists and support staff are committed to helping clients restructure and reclaim their lives, so they may give up their addictive behaviors and build a solid foundation for life-long recovery.

Areas of Specialization

  • Family Program
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

  • Medical Detoxification
    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

Facility Highlights

Pool

N.A. & A.A Meetings

Gym

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Review by Rehabs.com Contributors

ABOUT GREENLEAF HOSPITAL

Located in the community of Valdosta in southern Ga., Greenleaf Hospital offers treatment programs for adults and adolescents (ages 12 to 17) seeking treatment for mental health disorders, chemical dependency, and co-occurring disorders. The facility offers residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP). The facility is one of the only private, acute-care psychiatric facilities in the area to provide services for both adults and adolescents. Detox services are available on-site.

TREATMENT & ASSESSMENT

Upon admission, clients undergo an initial substance abuse and psychiatric assessment to help clinicians determine an appropriate level of care. If detox is necessary, the client is referred to the detox program, which is typically followed by the residential program.

Treatment plans for both adults and teens are individualized and include a myriad of approaches. During treatment, clients participate in one-on-one counseling, group therapy, recreational therapy, addiction education, and relapse prevention workshops.

Clients seeking treatment for substance abuse disorders are also introduced to the 12-Step program. Nearly 48% of facilities in the U.S. use the 12-Step in their treatment process. AA and NA meetings are regularly held on-campus, and clients may also be required to study fellowship literature and perform associated step-work.

Treatment for clients seeking treatment for a primary psychiatric disorder focuses on establishing healthy coping skills through counseling, therapeutic activities, and educational classes. In all programs, family involvement is highly encouraged, which may include education classes and family counseling sessions. Clients with a primary psychiatric disorder or co-occurring disorders also receive ongoing medication management.

Once a client completes a residential program, clinicians may encourage the client to utilize PHP or IOP as a “step-down” aftercare service. Typically lasting between three and six weeks, the group-oriented intensive outpatient program and the partial hospitalization substance abuse program are available to both adults and adolescents.

STAFF CREDENTIALS

Greenleaf Hospital’s treatment team is comprised of physicians, board-certified psychiatrists, registered nurses, licensed professional counselors, family and adolescent therapists, mental health technicians, and a support staff. The facility is certified by the Joint Commission, just as 19% of U.S. facilities. Of the dozens of individuals polled by Rehabs.com, the individuals polled on the matter gave mixed opinions of the staff's level of experience and training.

Staff Experience and Training: 3.25/5

ACCOMMODATIONS & AMENITIES

The 73-bed facility, which was once a part of the Southern Georgia Medical Center, houses clients in simple, double-occupancy dorm rooms with wood furnishings. Based on its number of beds, this facility is in the top 11% of U.S. facilities in terms of size. On-site amenities include a gym, a swimming pool, and a basketball court.

Adolescents and adults are housed in separate wings, and specialized units are available to individuals struggling with a primary psychiatric disorder. Individuals polled on the matter moderately approved of the facility's cleanliness.

Facility Cleanliness and Upkeep: 3.4/5

WHAT ALUMNI SAY

The 12 alumni polled by Rehabs.com offered polarized opinions of Greenleaf Hospital. While some found the treatment effective, particularly co-occurring treatment, others felt the facility lacked varied treatment approaches, namely holistic offerings.

Treatment of Co-occurring Disorders: 3.7/5
Holistic Offerings: 2/5

When it comes to treating co-occurring disorders, most alumni expressed mild satisfaction for treatment. However, one anonymous alum did not appreciate how group therapy functioned in terms of helping with co-occurring disorders. “You get lumped in with mental clients as well as addicts it can make group a little frustrating,” the anonymous wrote.

Another alum tried to explain the polarizing opinions of the facility. "Great Facility. Friendly Staff. Read prior reviews which kind of made me not want to go. They must have changed a lot, I found it very comfortable, great groups - love my therapist and doctor," the satisfied alum wrote.

On Facebook, which the facility can manage, Greenleaf earned an average rating of four out of five stars from 25 reviews to date.[1] Twenty of the reviews were positive. Many alumni described the program as life saving. Several alumni specifically named staff members that helped them in their recovery.

However, on Google, where the facility can’t manage their image, Greenleaf Behavioral Health Hospital received an average of 2.1 out of five stars from 20 reviews to date.[2] Alumni wrote about “unprofessional and rude” staff. Several reviews wrote how the program “does less than the bare minimum and may even further harm those in need.”

WHAT FRIENDS & FAMILY SAY

The 12 loved ones polled extensively by Rehabs.com offered positive-to-moderate feedback, reporting a “friendly atmosphere” and “great nursing staff.” Most of the loved ones were generally satisfied with the level of family participation. For many, the staff was a strength of the program, providing adequate counseling options for treatment. One loved one added: “It was a great place. The people were friendly and everyone helped each other out.”

However, regarding areas for improvement, loved ones noted that the facility seemed understaffed and the discharge process was lengthy. Loved ones also gave mixed opinions concerning the likelihood they'd recommend the facility to others.

Counseling Options: 3.3/5
Family Participation: 3.3/5
Likelihood to Recommend: 3.1/5

Some loved ones also felt the facility was expensive. “Overpriced and the problem at hand is not solved when rehab is complete,” an anonymous loved one wrote.

WHAT STAFF SAY

The sole employee polled by Rehabs.com felt the expertise of staff was the facility’s weakness. The survey respondent also gave two out of star ratings for the facility’s ability to treat co-occurring disorders and its discharge planning. However, the staff member gave four out of five stars for the facility's cleanliness, amount of family participation, and affordability.

On Indeed, Greenleaf Center has an average rating of 3.3 out of five stars from 15 reviews to date.[3] Although several former and current employees criticized the program for low pay, staff members wrote positive things about the work environment, including “good benefits,” “company events,” and “Great co-workers.”

FINANCING

The facility accepts many private insurance plans, including Aetna, Blue Cross Blue Shield, and Cigna. It is also part of the 62% of facilities in the country that accepts Medicaid, as well as the 34% that accepts Medicare. Individuals polled on the matter were moderately critical of the facility's cost.

Affordability: 2.9/5

[1] https://www.facebook.com/pg/greenleaf.hospital/reviews/?ref=page_internal
[2] GoogleReviews
[3] https://www.indeed.com/cmp/Greenleaf-Center/reviews

Published on July 2018

User Reviews

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This place is HORRIBLE!!! This is the worst place you could ever go to or send your family to!! Horrific!! NEVER GO ANYWHERE NEAR THIS PLACE OR ALLOW THIS TO CONTINUE!!

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Very nice and calming. Decint food

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Had been in other treatment centers. Greenleaf is by far nicer than the other facilities. Staff are sometimes overwhelmed with difficult clients, but make the best of it. Staff was friendly and courteous. It's a mental health hospital, so some of the people who come do not want to be here which makes it difficult at times for those of us who want help. I felt served very well here.

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Were willing to help. Understanding and willing to work with family.

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I got my loved one out of this facility today. I moved my loved one to a better facility that can meet her needs. This facility did nothing for my loved one. There is nothing nice that I have to say about this place. We have good insurance the only thing this place does is stabilize a person which is sad. If you're on drugs or alcohol and you need to go there to get off for a few days good for you go ahead. But if you have a mental illness do not go there. They laughed at my loved one for 2 days because she was speaking another language and they didn't know what it was. They could have called the family and found out but no they went two days without saying a word. Another thing that happened when I went to get her they told me I couldn't have her because they didn't have a certain number to transfer her to the other place. Yes they did they try to keep her the entire six weeks because they could get more money. My love one went there walking straight up and down she came out bent over so far walking that she could almost touch the floor with her fingers. She came out wearing diapers. She has never had a problem with using the restroom. She came out missing her dentures yes her dentures. After I finally rescued her from this place and got her to the other place I went home to wash her clothes that smelt of poop. I got two going through her clothes and realize that all her new clothes are gone. I don't understand why this place is open I don't understand how the state has not stepped in and I really don't understand how anybody can leave a good review. Unless you really didn't either help anyway. I feel sorry for anyone that is trapped in that place. When I found out that my loved one was wearing diapers I was mad and I said something to my father they had already told me that she was doing really good for a week no episodes at all when my dad called the next day and brought it to their attention that I had been there and was upset about her being diapers I wanted her out of there all of the sudden a lady her so-called therapist said she forgot to write down that my mother had had an episode the previous Friday. I could go on and on and on because my mom was there for 5 and 1/2 Weeks she did not need to be there that long. They had her stabilized on day three. But they kept her because they could get the money. If anyone is reading this please if you're looking for a place for your loved one do not under any circumstances let them go here please do not put your loved one through this. Mom is now in a transitional place where they're going to try to fix what has been done to her I'm very disappointed in you Greenleaf. Please do not take your family there please I beg you.

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WARNING: I am mixed. I had a great doctor - my therapist was more interested in speaking about her dogs. Had two nurses slam a door in my face and laugh at me. i reported it via the grievance system they have, seemed to be taken seriously. I over heard a conversation about the need to keep beds filled - felt like a money conversation. I did mention to my doctor that I was witness to some of the most unprofessional behavior by nurses to clients I have ever witnessed. My suggestion: Go, but hold them accountable. Dont take the rude- better than you - attitude some of the nurses have. Question your doctor and report unprofessional behavior. Lots of money being made off your health. Thank you - Respect and dignity matter.

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I read the bad reviews, please do not let that deter you. This place is great. They truly care about their patients. My love one was here for 6 weeks. They went in sick, broken, and feeling as though they didn't have hope of a normal life. The care, support of the staff, and the environment helped my love one tremendously. They are living on their own for the first time in 13 years, doing well, and we are truly blessed. I can't tell you how blessed we were to have trusted our love one at this facility.

Please most immediately place mor washers and dryers at the center n Valdosta. There is a dire need

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February 2017. Do not send your love one to so called treatment center. It is privately owned now and not ran by SWGA anymore....How dare you call yourself a Doctor!! Yes I am sure my post will be removed. Fyi love how the nursing staff talks. God bless anyone that goes there.

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Care of staff was good..Needs more family involvement

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Some of the staff are nice Doesn't offer the help or amount of time needed Need more ability to treat certain things at a certain amount of time

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Some attitudes were poor.

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it well ran... but cost too much it helped me

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I've been to other facility and greenleaf is a luxury resort when compared. People are nice, decent food, clean and you have the option of some kind of activity daily which most of the time involves going outdoors.

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It was a decent facility.

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They realy care, plenty of exercise opportunity. However, there is No smoking!, Very little time outside.You get lumped in with mental patients as well as addicts it can make group a little frustrating

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Great Facility. Friendly Staff. Read prior reviews which kind of made me not want to go. They must have changed a lot, I found it very comfortable, great groups - love my therapist and doctor. have been to other facilities in area an none compare.

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Ineffective

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Strengths: Friendly staff, clean. Downall: Staff expertise. Overall helped.

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Friendly atmosphere. Helpful staff.

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The whole business at this facility is a weakness. Overpriced and the problem at hand is not solved when rehab is complete. I would not recommend this place if it was the last place on earth. Do not waste your time or money.

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Downfalls: Cleanliness, Counseling, Inclusion, Methods. Never go there.

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Those that worked there seemed to care a great deal about their patients. It seemed like there weren't many activites there at the time. My mom spent about 4 months there when I was about 18. It was difficult but she made it through and never had to go back so they did their jobs well.

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It was a great place. The people were friendly and everyone helped each other out.

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It was a decent facility.

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Great place; it is the only 1 in our area offers great programs. The nursing staff is wonderful. However, discharge was a very slow process.

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Decent facility that people can be helped with addiction. Group sessions were great but there is not enough staff.

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The best things I can say about this facility is the food was good and I was fortunate enough to at least get a good doctor who I still see. Too high a rate of repeat offenders plus more about how are you gonna pay for services.

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It was a good facility. Staff was extremely supportive.

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It was overall a good facility.

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The people were great and the doctor always cared. I benefited greatly and even found out who I was in life while I was there.

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