Hampton VA Medical Center in Hampton, VA

Overall Rating

(3.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
100 Emancipation Drive Unit 116-A
Hampton VA 23667

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT HAMPTON VETERANS AFFAIRS MEDICAL CENTER

Located on the banks of the Chesapeake Bay in Virginia, the Hampton Veterans Affairs Medical Center (VAMC) serves the Tidewater area of Virginia and North Carolina. Available treatment addressing substance use disorders includes residential care for homeless veterans and general outpatient programs for all qualifying clients. It is one of 83 (37.2 percent) of treatment facilities in Virginia that provides intensive outpatient programs. A central VA website indicates that most VA medical centers also have the capacity to provide medically managed detox services. According to a VA directory, Hunter Holmes McGuire VAMC in Richmond and the Salem VAMC both offer opioid treatment programs, which are not available at Hampton.

TREATMENT & ASSESSMENT

A primary care physician or other treatment provider refers most clients for outpatient addiction treatment at Hampton Veterans Affairs Medical Center. The facility’s domiciliary program also offers drug and alcohol treatment as part of its residential services to veterans struggling with homelessness. VA treatment takes into account co-occurring disorders veterans often face, such as PTSD, depression, pain, disturbed sleep, and relationship difficulties. The VAMC is one of 113 (50.7 percent) of Virginia treatment facilities to provide dual diagnosis treatment.

According to the Hampton VAMC website, veterans seeking substance use disorder (SUD) treatment are encouraged to participate in outside support systems, such as the 12-step programs Alcoholics Anonymous (AA) and Narcotics Anonymous (NA). VA treatment focuses on relapse prevention and motivation.

Hampton’s mental health program also addresses vocational needs, a service provided by 37 percent of Virginia treatment facilities.

A typical SUD treatment program at the VAMC runs for about 12 weeks with once-a-week therapy sessions utilizing cognitive behavioral therapy (CBT), motivational interviewing (MI), and/or motivational enhancement therapy (MET). The center also assists with smoking cessation.

STAFF CREDENTIALS

Hampton Veterans Affairs Medical Center employs more than half a dozen psychiatrists certified in addiction treatment, along with psychotherapists.

ACCOMMODATIONS & AMENITIES

The domiciliary at Hampton VAMC provides 169 beds and the mental health inpatient unit offers 40, according to the facility’s website. At the time of this writing, plans for the opening of a new outpatient mental health clinic on campus were set for early 2018.

No further details regarding living arrangements or related offerings are available from the VAMC. However, two of three alumni polled by Rehabs.com to date provided maximum five-star ratings for the facility’s cleanliness and exercise and leisure activities. The third gave four out of five stars for its cleanliness.

WHAT ALUMNI SAY

All three alumni polled by Rehabs.com would recommend the Hampton VA Medical Center’s addiction treatment program to others and rated the staff’s level of training and experience highly. Two rated treatment effectiveness five stars, one of whom highlighted the staff’s personalized approach. "The physicians listen and respond appropriately to individuals' concerns and make custom recommendations," she wrote. A second alum reported becoming “more positive and motivated” following treatment, which included 10 weeks of aftercare following discharge from the inpatient unit.

Nevertheless, one of the three reviewers granted just one star for the effectiveness of treatment, emphasizing affordability as the facility’s main strength. They reported that the VA was understaffed with “wait times up to 8 weeks." Opinions were split on the center’s capability to offer quality dual diagnosis treatment.

Secondary reviews sites yielded mixed feedback concerning the VA hospital as a whole. On Google, the hospital as a whole earned an average rating of 2.7 out of five stars based on 222 reviews. One reviewer mentioned substance abuse and three referenced mental health treatment. Most of these complained of poor staff communication and one echoed complaints about with the wait time for an appointment. However, another alum agreed with the Rehabs.com review that characterized treatment staff as good listeners who worked with clients to decide on treatment options. [1]

FINANCING

Veterans Affairs medical and mental health services are available without cost in some cases. However, veterans are encouraged on the VA website to maintain secondary insurance coverage.

[1] GoogleReviews

Published on March 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The physicians listen and respond appropriately to individual concerns and make custom recommendations. Some groups are too large. For the most part, if you are a veteran, don't wait until no one wants to be bothered by you, or are no longer concerned about you or your recovery. This facility and all who ran it were very willing to steer me in the right direction and helped me to help myself in remembering and wanting to become the person I used to be.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Affordable, Appointment availability was not the best. Veterans administration facilities are understaffed making appointments difficult to get. Wait times up to 8 weeks.

Victor

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The program has so much to offer. They cover areas that I needed to work on in my life. Anger management,stress,depression,homelessness,mental illness,job search,12 step program. I've become more positive and motivated,spiritually, and mentally.

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