Harbor Oaks Hospital Philosophy
The substance abuse and mental health treatment philosophy at Harbor Oaks Hospital is rooted in current best practices and evidence based research. Chemical dependency and mental health disorders are treatable diseases. These disorders can be acute or chronic, progressive, and potentially fatal. These disorders often co-occur. Chemical dependency and mental illness frequently go hand in hand and have a direct physical, emotional, spiritual and social impact on individuals and their families. When these disorders occur in combination with other behavioral and/or medical health difficulties, their impact is heightened.
Areas of Specialization
Client & Family Support Groups
Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
Intensive Outpatient (IOP)
Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.
Rehabs.com 360 Guide
ABOUT HARBOR OAKS HOSPITAL
Harbor Oaks Hospital in New Baltimore, Mich., offers residential and outpatient rehabilitation services for individuals of all ages who are seeking treatment for substance use or psychiatric disorders. Treatment programming is based on a 12-step model.Medically monitored detox and dual diagnosis treatment are available.
TREATMENT & ASSESSMENT
This facility's website emphasizes a non-judgmental, compassionate treatment approach. Initial assessments are available on a 24-hour walk-in or appointment basis and clients should expect to meet with a medical doctor within their first day.
Several levels of treatment are offered, including acute inpatient, all-day programming for mental health treatment, and intensive outpatient treatment for chemical dependency, meeting three afternoons a week for a 12-week session. Each program involves individual counseling and group meetings. The main therapeutic curriculum used incorporates cognitive behavioral therapy and 12-step concepts. Several additional treatment techniques utilized include motivational interviewing, art therapy, recreational activity, drug screenings, pet therapy, and mental health and addiction education. Therapy addresses an array of topics, such as relaxation and relationships.
Less intensive treatment programs are also offered.
Among the treatment team members are mental health nurses, master's level therapists and social workers, and behavioral health technicians.
ACCOMMODATIONS & AMENITIES
Facility website photographs of the 30-bed hospital depict a clinical setting. Residential clients share bedrooms furnished with twin beds. Some group and waiting areas have access to natural lighting. There is a small recreation room and a gym with a small basketball court and space for practicing yoga. Smoking is allowed in a designated outdoor area.
WHAT ALUMNI SAY
Of the 10 alumni reviews Rehabs.com has received at the time of this writing, seven were negative, two positive, and one mixed. The most common complaint offered was that staff members were inattentive and lacked empathy. About half of all reviewers reported insufficient access to therapy. "The staff was rude and the doctor refused to talk to me," Kelsey wrote in a representative review.
Three alumni provided survey responses, which were split more favorably than written comments. Two rated highly the effectiveness of treatment and all aspects of accommodations, including meals, exercise and leisure opportunities, policies regarding phone and internet use, and the facility's cleanliness and upkeep, with four or five out of five stars each. However, even one of the positive alumni noted that "the staff was kinda not good." The third respondent agreed on the facility's cleanliness but offered lower ratings in all the other areas.
One area all three survey respondents gave high ratings for was flexibility in available counseling approaches, although one noted that programming needed more structure.
WHAT FRIENDS & FAMILY SAY
In keeping with alumni trends, two of four reviews by loved ones shared concerns about the quality and quantity of therapy and the disengagement of staff. Countering this, one loved one characterized the staff as accountable, while nevertheless writing that they "could be more welcoming." Another positive reviewer wrote that staff were well-trained and informed.
Just one loved one provided survey responses for 15 metrics measured. They rated several aspects of the facility highly, including opportunities for family participation, along with the effectiveness of treatment and most accommodations and amenities. They also commended the staff for their helpfulness throughout their loved one's treatment program.
WHAT STAFF SAY
Twenty former and current employees, giving the facility an average rating of 2.6 stars out of five, generally supported alumni and family observations. Many described a stressful work environment, short staffing, and disconnected leadership. One, although offering an otherwise positive review, wrote: "Alot of young people work there and think that they know everything."
On the other hand, some reviewers suggested that there tended to be a more positive relationship between clients and treatment staff than alumni indicated.
About one-third of Indeed reviewers also noted safety concerns at the hospital.
Harbor Oaks does not publish its fees. The facility's website notes that many insurance plans are accepted, including TriCare, BCBS, Medicaid, and Medicare, along with private pay.
Published on July 2017
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