Hartford HealthCare Institute of Living (IOL) in Hartford, CT

Call (860) 545-7000 to Contact Hartford HealthCare Institute of Living (IOL)

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
200 Retreat Avenue
Hartford CT 06106

Hartford HealthCare Institute of Living (IOL) Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT HARTFORD HOSPITAL'S INSTITUTE OF LIVING (IOL)

Founded in 1822, the Institute of Living (IOL) is a mental health treatment facility located in Hartford, Conn. Now a division of Hartford Hospital, IOL offers a wide range of behavioral, psychiatric, and addiction treatment services for children, adolescents, adults, and the elderly.

Treatment options include inpatient, residential, outpatient, intensive outpatient (IOP), and partial hospitalization (PHP)/day treatment programs. IOL is among the 86.2 percent of treatment facilities in Connecticut that is operated by a nonprofit organization.

TREATMENT & ASSESSMENT

According to the facility's website, IOL's best practices are based on clinical research, evidence-based outcome studies, advances in psychopharmacology, and input from former clients. IOL uses a broad range of treatment modalities across its many programs. These include cognitive behavioral therapy (CBT), dialectical behavioral therapy, group therapy, and medication management, among many others. The Medication Assisted Treatment Close to Home (MATCH™) program uses Suboxone and therapy to help people in recovery from opioid dependency.

IOL operates two residential treatment facilities. At Eli’s Retreat, which offers short- and long-term stays (up to six months), staff administer medications and clients have the opportunity for routine social and recreational outings. The Todd House, which is funded by grants, also offers residential treatment for mental health and substance misuse disorders on the main hospital campus.

There are numerous outpatient and IOP programs, many of which offer specific tracks for children and adolescents, adults, and the elderly as well as for those struggling with anxiety, eating disorders, and depression. The facility also offers treatment for mood disorders in women who are pregnant or who have recently given birth and offers specialized tracks for those struggling with schizophrenia.

STAFF CREDENTIALS

The center's website indicates that the treatment team includes clinicians, social workers, psychiatrists, psychologists, and nurses. IOL is among the 35.7 percent of treatment facilities in Connecticut to be accredited by the Joint Commission and among the 28.6 percent to be certified by the Commission on Accreditation of Rehabilitation Facilities (CARF).

ACCOMMODATIONS AND AMENITIES

The facility's website indicates that programming is hosted in several buildings throughout the 35-acre, landscaped campus, which is planted with many rare and unusually large tree species. Eli’s Retreat is a 13-bed facility.

WHAT ALUMNI SAY

At the time of this writing, Rehabs.com has yet to receive feedback from alumni. However, the 37 people who left reviews on Google at the time of this writing provided an average rating of 2.6 out of five stars.[1] Positive reviews tended to praise the training and care provided by staff. "Best mental health that I've ever had. The staff is very attentive," wrote Diane in a representative positive review.

Most reviews, however, were negative. Criticism tended to contradict positive feedback; many reviewers characterized the staff as uncaring and the treatment as ineffective. Several complained of not getting enough therapy.

Additionally, on Facebook, where staff can manage reviews, Hartford HealthCare received an average three out of five stars based on 72 ratings.[2] However, reviews were not specific to IOL.

WHAT FRIENDS & FAMILY SAY

The sole loved one surveyed by Rehabs.com to date provided mostly positive feedback. The anonymous reviewer gave four or five out of five stars to most metrics evaluated, including treatment effectiveness, ability to treat co-occurring disorders, and counseling options. However, they also gave only two- or three-star ratings to many other metrics such as exercise and leisure options, holistic offerings, and family participation. "Good treatment. To prison like. My friend was an addict. Now he is not," they wrote.

FINANCE

According to the treatment center's website, Hartford Hospital’s IOL program takes private insurance as well as Medicare, out-of-state Medicaid, and other state assistance.

[1] GoogleReviews
[2] https://www.facebook.com/pg/HartfordHealthCare/reviews/?ref=page_internal

Published on December 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Taught us how love are self, how to cope with drugs. I was able to learn a lot about myself, handle things much better.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
location, staff/nurses/some doctors, the cost and pressure to leave to make room for others. This was a decent facility. It was located in a great and easy to access location. The staff is friendly there and the people there are nice. There were times though where I felt like I was pushed to leave earlier than I wanted too though from my doctor

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The location, the nurses are friendly, doctors are knowledgable, the cost, the cleanest and design of rehab It's a very simple building that is meant for recovery. There isn't much to do inside, but the staff is very helpful

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
Uses different types of treatment, caring staff. I mostly attended group therapies with other dual-diagnosed patients. The group sessions were interspersed with other activities, such as recreation activities, etc. As a whole, the program was effective.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The patient's needs are catered to, and the staff are all very knowledgeable. At times it's a little too busy for the best care. Patient was treated with respect and actually enjoyed the experience.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Each patient room had its own bathroom, which allowed both privacy as well as one-on-one supervision. Patients that were non-heterosexual were not allowed to have a room with a room-mate. Some patients I knew considered the policy embarassing, humiliating, and discrimitory.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Very defined treatment plan and competent staff. Outpatient treatment was adequate.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good treatment. To prison like. My friend was an addict. Now he is not.

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.