Hazelden Betty Ford Foundation in Chicago, IL

Call (866) 261-3734 to Contact Hazelden Betty Ford Foundation

Overall Rating

(4.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
867 North Dearborn Street
Chicago IL 60610

Hazelden Betty Ford Foundation Philosophy

Treating addiction. Transforming lives.

The Hazelden Betty Ford Foundation has been saving lives and restoring families from substance abuse and addiction for more than 60 years. We offer every patient the best chance of lifelong recovery.

Areas of Specialization

  • Individual Therapy
    This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.

  • Intensive Outpatient (IOP)
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

Facility Highlights

Adolescent Outpatient Programming

Addressing all aspects of addiction—body, mind, and spirit

Customizing treatment to fit your specific needs and circumstances

Meet the Staff

Ramsen Kasha

Executive Director for Hazelden in Chicago

Photo of Ramsen Kasha

Ramsen Kasha, MBA, MS, CADC, LCPC, has been in the field of addiction treatment and mental health for over 15 years and with the Hazelden Betty Ford Foundation since 2005. During his tenure, Ramsen has worked as a counselor in the structured recovery housing, supervised the intake department, and served as the clinical director. In 2013, he assumed his current role as executive director. Ramsen is a licensed clinical professional counselor and a certified alcohol and drug abuse counselor in the state of Illinois. He holds dual undergraduate degrees in psychology and sociology and has a master in human services counseling with professional graduate certificates in addictions counseling and employee assistance counseling from National Louis University. He also obtained an MBA in Healthcare administration from the University of Phoenix. Ramsen has presented at conferences and in the media on a wide variety of topics, including: Motivational Interviewing; Differences Between the Coaching Model and Counseling; The Growth of Opioid Use in America; and Trends in Drug Use and Addictions Treatment.

Robert Carty

Director Clinical Services, Chicago

Photo of Robert Carty

Robert Carty, LCSW, CADC, CCJP, for more than 35 years, has served in the addictions treatment profession in various roles - counselor, supervisor, trainer, author, mentor, board member and administrator. This included more than a decade of coordinating an accredited training program in Chicago to prepare individuals to become addictions counselors. During this time, he co-wrote a book with William White and others entitled The Training Life. From 1998 to 2003, he worked as a Deputy Director of Treatment Alternatives for Safe Communities, designing and implementing programs to help parolees from the Illinois Department of Corrections sustain drug-free and crime-free lives in their communities across the state. Later, Bob developed Partnerships in Clinical Training and Consultation (PCTC), providing consulting services to recovery-based programs spanning the country from New England to Alaska. The key focus of this technical assistance was on Recovery Management principles, such as peer-based, recovery support and recovery-oriented systems of care. In 2011, the Illinois Certification Board named him the "Professional of the Year" for his service to this field. Following his PCTC years, he was the Program Coordinator of Harborview Recovery Center, a hospital-based treatment program. In August, 2015, he was extremely pleased to join the team at the Chicago facility of Hazelden Betty Ford as its Director of Clinical Services. Throughout his career, Bob has sought to help clients to initiate sustainable recovery and to help clinicians to provide high-quality services.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors


One of the nationally recognized Hazelden Betty Ford Foundation’s facilities spanning nine states, Hazelden in Chicago provides day treatment and morning and evening intensive outpatient (IOP) sessions for adults and teens. For those lacking a supportive home environment, the established nonprofit also runs a structured sober living facility in Chicago’s Gold Coast neighborhood.

Unlike some Hazelden facilities, the facility in Chicago does not offer detox.


Hazelden in Chicago combines the nonprofit’s commitment to the 12-Steps with evidence-based approaches. Following an initial assessment of alcohol, drugs, and co-occurring mental health disorders, clients may choose the outpatient track best suited to their needs: day treatment, morning IOP, or evening IOP.

Considered the most intense level of care, day treatment runs Monday through Friday, 8:45 a.m. to 3:00 p.m. With sessions taking place both morning and evening, IOP is an effective step-down option for those transitioning out of inpatient treatment or others experiencing relapse. In both tracks, clients receive personalized plans as well as recommendations for continuing care.

Regardless of their scheduling needs and availability, all clients enrolled in outpatient treatment have additional access to Hazelden in Chicago’s gender-specific structured sober living facility. As residents, they’ll benefit from 24-hour supervision, drug testing, life skills training, easy access to 12-step meetings, and recovery coaching.

Hazelden in Chicago also run “Teen Intervene,” a unique three-session counseling program for at-risk teens. In a one-on-one setting with an assigned counselor, teens come to better understand the impacts of substance abuse and, ultimately, make healthier decisions. For teens in need of more regular treatment, there’s an IOP track that takes place four evenings throughout the week.

At no additional cost, the facility holds weekly support groups for families.


Led by a medical director who is a board-certified psychiatrist, treatment staff include master’s level clinical case managers, licensed clinical social workers (LCSWs), and certified alcohol and drug abuse counselors (CADCs).

Together, the nine Rehabs.com survey respondents polled on the matter shared an excellent rating of four stars for the staff’s level of experience and training.


Per the nonprofit’s webpage, the sober living community is housed in a "gracious brownstone” in Chicago. The gender-specific facility has laundry machines on-site and permits smoking in designated areas. The six alumni surveyed by Rehabs.com at the time of this writing gave the facility's cleanliness five out of five stars.


From the six alumni polled by Rehabs.com at the time of this writing, an average of 4.5 stars was given when asked if they would recommend this facility. Additionally, counseling options and staff experience were both awarded an average of 4.6 stars. “This was the best decision I have ever made,” alum M.M. reported to Rehabs.com; “It saved my life.”

P.C., who similarly reported being “saved,” called Hazelden in Chicago a “wonderful facility with great staff.”

In line with the facility’s claim that recovery plans are designed in a “holistic and individualized way,” alumni also gave an average four-star rating for the facility’s holistic offerings. In their written commentary, alumni celebrated the program as tough but effective, and the staff as “knowledgeable” and “professional.” “This facilities treatment plan was challenging but effective,” another asserted.

Criticism only came in the form of high treatment costs, noted by two anonymous alumni. Even so, both of these reviewers believed in the benefits of the treatment, one of whom wrote, "but the results are worth it."


With only one exception, reviews by four loved ones were generally positive. Together, they highlighted the amenities, programming, and staff, but considered the location and price to be weaknesses. “Staff is very helpful,” one reviewer wrote. “Group discussions were a strength of the facility,” added another.

By contrast, the fourth reviewer compared Hazelden in Chicago to jail, writing, “It was an awful place!!”


Rehabs.com has yet to receive any reviews from this facility's staff.

However, challenges created by the 2014 merger of the Betty Ford Center and Hazelden Foundation are reflected in many of the critical comments on Glassdoor, where the organization as a whole has an average rating of 2.5 stars based on 131 reviews.[1] In contrast, one reviewer wrote, "high professional ethics, patient centered care" in a representative review of the positive aspects of working within this facility.


Structured sober living costs $134 per day, and day treatment costs $562 per day. Hazelden is in-network with major insurers like Aetna and Cigna. Financial assistance and payment plans are available, though the facility does not accept Medicare or Medicaid.

[1] https://www.glassdoor.com/Overview/Working-at-Hazelden-EI_IE11407.11,19.htm

Published on December 2017

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Facility has a long standing reputation for it's outpatient programs. Affiliation with Betty Ford has necessitated alignment with 12-step program. Honestly, many of the principles are archaic. Some qualified caring staff members. VERY expensive, and financial person will under estimate your costs. Expect a HUGE invoice. The key benefit is the support groups - other memeers are the most insightful / helpful.

Don't bring a service dog that's certified as a comfort dog even if you have PSD, I was told to send it home.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Exercise equipment was new. Chicago area was a downfall. Convenient.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff is knowledgable. It is very expensive. It has been successful for me.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff is very helpful. Rooms are to small. Facility is very well maintained.

  • Treatment Effectiveness
  • Accommodations & Amenities
Strengths: Qualified, education and sober staff and counselors Resources on site. Very beautiful facility in a very high class area of Chicago.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Effective treatment but congested area. The treatment plans are effective and valuable.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Group discussions were a strength of the facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The coordinated treatments were beneficial. The staff was not always cheerful. This facilities treatment plan was challenging but effective.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This was the best decision I have ever made. It saved my life. They treated me with the highest level of respect and were extremely knowledgable.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Hazelden provided a comprehensive approach to rehab that allowed me to build a new life without alcohol. I replaced my alcohol addiction with productive use of time. I emerged a better person. Strengths include: facilities, sense of community, and professional and accommodating faculty. Somewhat expensive, but the results are worth it.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was a wonderful facility with great staff. It saved my life. The only weakness was the lectures given.

It was an awful place!! It was a jail facility.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.