Henderson Behavioral Health - Adult Outpatient and Psychosocial Rehabilitation Services Philosophy
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ABOUT HENDERSON BEHAVIORAL HEALTH - ADULT OUTPATIENT AND PSYCHOSOCIAL REHABILITATION SERVICES
For more than six decades, Henderson Behavioral Health has provided support to individuals and communities in South Florida. One of 282 (42.2 percent) nonprofit, private facilities in the state, this organization operates four adult outpatient and psychosocial rehabilitation facilities, including its central branch in Fort Lauderdale.
The center is amongst the 358 (53.6 percent) in Florida that offers dual-diagnosis programs and one of the only 173 (25.9 percent) with veteran-specific counseling programs. This facility is also host to a crisis stabilization unit (CSU), student counseling, housing and employment assistance programs, and specialized services for older adults, youth, and families. Detoxification services are not provided.
TREATMENT & ASSESSMENT
According to the facility's website, the co-occurring disorders treatment program involves both individual and group therapies, which apply evidence-based practices in combination with an array of approaches to treat both disorders simultaneously. The VICTORY recovery program is designed to provide services to veterans before, during, and after deployment.
Psychosocial Rehabilitation Services program utilizes the Role Recovery Model to treat mental illness symptoms. The program helps clients to achieve stability and develop confidence, knowledge, skills, and support systems. Ongoing psychiatric and wellness assessments influence which treatment options each client will pursue, such as medication management and smoking cessation. Because recovery within the community is a high priority, several options complement traditional outpatient therapy, including community-based support groups and a garden project.
Programming in outpatient and rehabilitation services includes individual and group therapy, family support groups, medication education and management, psychiatric and nursing assessments and treatment, and case management.
The center's website notes more than 600 staff members provide behavioral health services through Henderson’s South Florida facilities. The sole loved one surveyed by Rehabs.com at the time of this writing gave five out of five stars for the staff's level of training and experience.
ACCOMMODATIONS & AMENITIES
The facility's website indicates that in addition to its central branch in Fort Lauderdale, adult outpatient rehab centers are located in Tamarac, Hollywood, and Davie. More than two dozen facilities in 10 cities provide Henderson’s housing, counseling, community support, family, youth, and crisis services.
WHAT ALUMNI SAY
Rehabs.com had yet to receive any reviews from this facility’s former clients as of this writing. Yet, the 15 individuals who left Google Reviews for Henderson Behavioral Health at the time of this writing provided an average rating of 2.3 out of five stars. 
The six individuals who provided commentary with their rating left negative feedback and commented upon disorganization, long wait times, and rude staff. "To make an appointment you have to wait three months and if you cant make it wait another three months to reschedule...Please dont waste your time here," an alum wrote in a representative review. "Very condescending and unhelpful employees," E.L. added.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Rehabs.com at the time of this writing provided positive feedback. The anonymous loved one gave five out of five stars for multiple metrics, including treatment effectiveness, counseling options, and for the likeliness they would recommend Henderson Behavioral Health to others. "Good enviroment. Mental theapy," they wrote.
WHAT STAFF SAY
To date, Rehabs.com had yet to receive reviews from this facility’s staff member or former staff members. However, the 75 individuals who left reviews on Indeed at the time of this writing provided an average 3.7 out of five stars. 
Staffers echoed alumni reviews about the lack of organization, as well as the lack of room for growth and a stressful work environment. "New program so not really established. A bit disorganized. Lack of support and guidance... Some coworkers aren't very professional and can be rude to other staff," a current staffer wrote.
However, individuals who praised the center wrote about the joy of helping others, the family-like environment, and dedication of co-workers. "The atmosphere is very family oriented. Their training and orientation is very detailed and helpful," a former case manager wrote in a representative review. Reviews were submitted to Indeed by case managers, nursing staff, administrators, mental health clinicians, and counselors at a variety of Henderson facilities.
There is currently no information provided on the facility’s website regarding its costs. However, CiteHealth data indicated the rehabilitation programs accepted Medicare, Medicaid, and private insurance coverage plans, and that payment assistance is available to those who qualify. The facility website references funding from the state and several local and national community service organizations.
Published on January 2019
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