Hitchcock Center for Women Inc. Philosophy
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ABOUT HITCHCOCK CENTER FOR WOMEN INC.
Founded in 1978, Hitchcock Center for Women (HCFW) offers residential and outpatient treatment for women struggling with substance use disorders in Cleveland, OH. The facility is one of just 15 (3.7 percent) of Ohio’s 409 rehab facilities to allow children to stay with their mothers during treatment. Designed to address trauma as well as other dually diagnosed mental health disorders, HCFW treats opioid as well as alcohol and other drug addictions.
TREATMENT & ASSESSMENT
Treatment at Hitchcock Center for Women in Cleveland begins with a walk-in brief screening, followed by a scheduled full assessment. According to the facility’s website, detox is not provided on-site directly through HCFW; however a local Visiting Nurses Association addresses medical needs during some residents’ withdrawal. Women enrolled in medication-assisted opioid treatment programs are accepted.
Programming involves 30 hours per week for residents, up to 20 for intensive outpatient program (IOP) clients, and a maximum of eight hours in standard outpatient programming. All three incorporate individual and group counseling, case management, and an education-oriented family program. Wrap-around services are designed to respond especially to women’s needs, and particularly those dealing with safety and housing stability concerns. The center also offers a 13-hour Driver Intervention Program for adults aged 18 to 25.
HCFW emphasizes aftercare support through continued counseling and case management, along with vocational and life skills training.
Treatment staff members featured on the Hitchcock Center for Women website include master’s-level therapists and chemical dependency counselors.
ACCOMMODATIONS & AMENITIES
The Hitchcock Center for Women is located on the site of a former Catholic seminary in a residential Cleveland neighborhood. The facility maintains much of the historic, ornate architecture, which features lots of natural light. The campus includes a chapel and courtyards, with an emphasis on safety and a homelike atmosphere, according to the HCFW website.
Residents share meals in a cafeteria, and childcare is provided during treatment activities, a service available at only 12 percent of Ohio facilities. In a 2012 story, Cleveland.com reported a residential capacity of 35 beds at the center.
HCFW’s active alumni network participates in special events and volunteering opportunities at the center.
WHAT ALUMNI SAY
Both alumni of Hitchcock Center for Women polled to date by Rehabs.com provided mostly positive feedback. One rated her likelihood to recommend the program to others four out of five stars, and the other chose three stars. Split the same way over the staff’s level of training and experience, one cited inconsistency in counselors as a weakness.
The two former clients agreed on ratings of four or five stars apiece for treatment of co-occurring disorders, counseling options (with one caveat of too much focus on trauma treatment, and one note that daily AA/NA meetings were a strength), the facility’s cleanliness and upkeep,*and the program’s affordability. Opinions were split (four versus one or two stars) on holistic offerings and exercise and leisure activities. “Some people come in to teach nutrition and resumes,” one alum wrote.
Ratings for HCFW from 13 individuals on Google averaged 3.3 out of five stars. Alumni repeatedly characterized the programs as life-saving, while offering mixed opinions of the facility’s cleanliness. More than one mentioned bedbugs and two were critical of unhelpful non-treatment staff. A single CiteHealth review also cited concerns with accommodations and inconsistent staff.
On the Hitchcock Center’s official Facebook page, 83 percent of 18 reviewers awarded five out of five stars for the facility. A large majority of comments expressed gratitude for the consistent support offered. Echoing Google reviews, several also cited the valuable tools they received for successful sober living.
WHAT FRIENDS & FAMILY SAY
One loved one provided a critical review for Hitchcock Center for Women on Google, reporting inconsistencies in staff care. A single loved one rated the facility five stars on Facebook.
WHAT STAFF SAY
Rehabs.com has not yet received any feedback from current or former staff members of HCFW. However, rating the facility an average of 3.9 out of five stars, nine staffers (including volunteers) tended to describe a challenging but productive treatment environment, with strong commitment to supporting clients. More than half described a positive place for learning.
While some private and public insurance plans are accepted at Hitchcock Center for Women, the facility prioritizes serving un- or under-insured clients. Services are supported by federal, Ohio state, and local grants, and corporate and private donations.
Published on November 2018
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