Homeward Bound, Inc. in Dallas, TX

Overall Rating

(3.2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
233 West 10th Street
Dallas TX 75208

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Operating since 1980 and headquartered in Dallas, TX, Homeward Bound, Inc. offers outpatient-based services and gender-specific residential programs for impoverished men and women struggling with chemical dependency and co-occurring disorders. The organization also operates a sister facility in El Paso named Trinity Center, as well as a sober living facility for male alumni in Dallas. Homeward Bound provides medically supervised detoxification and crisis intervention services.


Upon admission, clients participate in an initial assessment to determine their individual needs. If detoxification is necessary, Homeward Bound admits clients, on a first-come-first-serve basis, to its detoxification unit Monday through Friday, 7:30 a.m. to 1 p.m. The Homeward Bound location in Dallas also provides care to clients experiencing a mental health crisis. According to their website, the psychiatric crisis unit is “a safe place [for clients] to stabilize after being hospitalized.Once a client is stabilized, they may transition into one of the gender-specific residential programs.

The typical length of residential treatment is 14 to 30 days. Homeward Bound utilizes a range of evidence-based treatment approaches, primarily through a schedule of addiction education and group therapy, which may focus on parenting, anger management, and coping with mental illness. In addition, clients work with primary counselors one-on-one to develop personal goals. Family counseling is also offered, and medication management is available to individuals struggling with co-occurring mental health disorders. According to a Rehabs.com survey, treatment programs also introduce clients to the 12-step model of recovery.

Programming also provides trauma-informed care, which addresses life experiences surrounding violence, tragedy, and psychological trauma. Recovery coaches assist clients throughout their stay, helping them leverage community resources. Once a client completes residential care, they may be encouraged to transition into one of Homeward Bound’s outpatient programs and/or sober living facilities. Intensive outpatient programs require attending four sessions per week, while the traditional outpatient programs require attending two sessions weekly.


Homeward Bound’s treatment team includes a full-time, on-site physician, as well as registered nurses, licensed chemical dependency counselors, clinical social workers, and licensed professional counselors (LPC).


According to the facility’s website, the men’s residential program can accommodate up to 30 men, while the women’s residential program houses up to 16 women. A transitional men’s facility, the Zang House, is also located in Dallas. While information is scarce concerning the residential facilities’ living arrangements and amenities, the seven individuals polled by Rehabs.com at the time of this writing submitted an average rating of 2.86 out of five stars for the facilities’ cleanliness and upkeep.


There were six alumni polled by Rehabs.com at the time of this writing. One anonymous alum gave the facility four stars for accommodations & amenities and four stars for meals & nutrition. The anonymous alum, who entered the facility in 2014 for substance abuse, stayed at the facility for 61 to 90 days and completed treatment successfully. The alum chose the facility on a personal referral, the program met his expectations, and he gave the facility an overall rating of five out of five stars. He wrote, “thanks to homeward bound, I now feel loved and love myself enough to stay sober.” The alum gave the facility very high marks of five stars across several metrics including counselor availability, counselor training/experience, counselor respect for patient’s treatment preference, and inclusion of holistic approaches. He wrote that the facility was worth the cost, and that he would recommend the program to friends or family members seeking treatment.


At the time of this writing there have been two friends and family members polled by Rehabs.com. One parent had child who entered the facility for dual diagnosis. The client stayed at the facility for 15 to 29 days and the parent wrote that his child did not benefit for the care they received at the facility and wrote that his child went back to abusing drugs after being released from the program. The parent gave the facility an overall score of one out of five stars. The father also added the he wasn’t sure whether the facility was lacking in treatment or if his child was the reason why treatment didn’t work. The parent wrote that he wouldn’t recommend that his child re-enter the facility. He would choose a facility with better aftercare, and one he had more faith in.


At the time of this writing there has been one staff member polled by Rehabs.com. The anonymous staff member gave the facility five out of five stars for treatment effectiveness and five stars for meals & nutrition. The staff member felt that the facility did a good job of keeping clients connected to their families and involved in treatment. He gave five stars for Trinity’s cell phone and visitation policy. He also gave five stars when polled about whether or not family and loved ones were able to participate in treatment through facility programming.

He did not give a high rating for the facility’s quality of care. He gave the facility one star when polled about the number of counseling options available depending on the client’s preference; and when asked if the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders; and if the admissions and discharge procedures were swift, organized, and clearly explained.


Homeward Bound accepts private insurance, and grant funding provides financial assistance to clients who cannot afford treatment.

Updated April 2017

Published on June 2017

User Reviews

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  • Treatment Effectiveness
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Well, first of all you have to wait nearly a week to get in, IF you are able to get in at all, which I was one of the luckier ones to have the displeasure of getting in. Once you are in, you don't get to leave. No visitors, and no outside communication. So basically you are in jail, only the food is worse and the sleeping arrangements are worse also. So if that alone doesn't give you incentive enough to get clean, then I don't know. I ended up leaving after a week and getting treatment at an outpatient facility that did wonders for me. I have been clean for over 4 months now from all drugs, and about to enter college for the first time after 20 years. So, you tell me, are in-patient rehabs any more effective than outpatient facilities? Well, it depends on if you really want help or not. If you are serious about getting clean, then it doesn't matter where you go, as long as you stick to your own principles and focus on what you really want. Some people have been doing drugs for so long that they are afraid of getting clean altogether. I think it depends on what you want inside, not where you are are what someone else can do for you. In the case of this place though, they are just a government system that is just broken.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Mentoring was nice but there needs to be more time in the facility. Counselors were friendly and knowledgeable.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
One on one time with patient was a strength of the facility; however, not enough staff. I loved the place...the only thing I didn't like was the detox part I was out of it, like a zombie.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Offers free treatment (paid by the State). This rehab is for those without income, or those who do not have insurance and cannot pay out of pocket. The building is extremely old, the elevators do not work, staff is not properly trained, almost non-existant medical care, and meals consist of donated food (Usually expired). They do however, offer a solid recovery program - it is simply no frills and not at all comfortable. Please see my answers regarding strength and weaknesses of the facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths: Location Price. Weaknesses: Staff Clients who are under criminal charges. Not recommended.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strict policies and they are enforced. Definitely well equipped to handle detox.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Their 12 step program was great but they need better outside activities. My dad has been clean for 3 years because of this program.

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