Homeward Bound, Inc. in Dallas, TX

Overall Rating

(3.2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
233 West 10th Street
Dallas TX 75208

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Operating since 1980 in Dallas, Homeward Bound is the largest nonprofit substance abuse and mental health treatment agency in Texas. The organization offers outpatient services and gender-specific residential programs for men and women struggling with chemical dependency and co-occurring mental health disorders. Medically monitored detoxification services are available, as well as a sober living facility for male alumni. The agency operates a partner facility in El Paso called Trinity Center.


Treatment at Homeward Bound is based in cognitive behavioral therapy (CBT). Clients can expect a holistic approach that includes medical care and psychotherapy, with attention to each individual’s personal circumstances. The agency utilizes a range of evidence-based treatment approaches, primarily through a schedule of education and group therapy.

Among the modalities practiced and topics covered are motivational interviewing (MI), trauma oriented Seeking Safety, family systems counseling, and training for parenting skills and anger management. In addition, clients receive one-on-one, goal-oriented counseling, and participate in 12-step meetings. Recovery coaching is offered throughout treatment and to alumni.

No appointments are required to begin the admission process to one of Homeward Bound’s residential programs, according to the facility’s website. Outpatient treatment has appointment and walk-in services available. A five-to-seven-day inpatient detox program is offered on a first-come, first-served basis. Residential clients typically remain for another 14 to 28 days. Intensive outpatient programming involves 18 sessions over four to five weeks, and the two levels of supportive outpatient programming offered include 20 sessions over 10 weeks and aftercare, which meets once a week for eight weeks. Homeward Bound also offers two specialized residential substance abuse programs, a 60-day plan for clients who are HIV-positive and 60 to 90 days for women.


Homeward Bound services in Dallas and El Paso are available in Spanish and English. Among the agency’s leaders are a master’s-level pastor and a college instructor. A full-time physician is on-site and agency nurses are trained in addiction recovery treatment. Also on staff are clinical social workers and licensed chemical dependency counselors.


Homeward Bound’s residential campus is located in the Oak Cliff neighborhood of Dallas. At the time of this writing, plans are in place to move to a new main facility. The current residences can accommodate up to 30 men and 16 women. A specialized, intensive residential program for women also allows mothers to remain with their children.

Further information from the agency regarding living arrangements and related offerings is limited. However, data from the seven individuals polled by Rehabs.com to date revealed trends toward moderate satisfaction or criticism. Metrics measuring general accommodations and the facility’s cleanliness and upkeep each averaged ratings of 2.9 out of five stars. Meals and nutrition fared slightly better with three stars, while exercise and leisure activities received just 2.3.


Of five former clients polled by Rehabs.com, three would not recommend Homeward Bound in Dallas to others and two would. All five indicated at least moderate satisfaction with the effectiveness of treatment, granting 3.8 stars on average. They also agreed that treatment was affordable, with a 3.5-star rating. Other aspects evaluated received mixed feedback. One alum complained that the residential program was too strict, while another cited this as a strength.

Metrics measuring the staff’s level of training and experience and the available dual diagnosis treatment each received an average rating of 2.8 stars. Most reviewers agreed that the scope of treatment approaches was limited, reflected in 2.2 stars for counseling options and 1.8 for holistic offerings.

Feedback trended in similar ways on Google, where 44 individuals contributed to an average rating of 3.2 out of five stars. The most frequent positive comment was that Homeward Bound saved lives, and the most frequent complaint was of a dirty facility. Among the strengths cited were an empathetic staff and the feeling of welcomeness, Two reviewers complained of poor communication.[1]


At the time of this writing, two loved ones of alumni had submitted feedback for Homeward Bound to Rehabs.com. Both indicated their likelihood to recommend the program to others with three out of five stars. They also agreed with alumni on low ratings for holistic offerings and high marks for affordability. These reviewers expressed more respect for staff experience than the alumni did and one cited the program’s mentoring services as a strength.


Homeward Bound accepts private insurance, and government and private grant funding provides financial assistance to clients who cannot afford treatment. The agency’s website publishes outpatient program costs in the $500 range, at $25 per group and $50 for individual counseling sessions.

[1] https://goo.gl/FyJ2Mz

Published on March 2018

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  • Treatment Effectiveness
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  • Meals & Nutrition
Well, first of all you have to wait nearly a week to get in, IF you are able to get in at all, which I was one of the luckier ones to have the displeasure of getting in. Once you are in, you don't get to leave. No visitors, and no outside communication. So basically you are in jail, only the food is worse and the sleeping arrangements are worse also. So if that alone doesn't give you incentive enough to get clean, then I don't know. I ended up leaving after a week and getting treatment at an outpatient facility that did wonders for me. I have been clean for over 4 months now from all drugs, and about to enter college for the first time after 20 years. So, you tell me, are in-patient rehabs any more effective than outpatient facilities? Well, it depends on if you really want help or not. If you are serious about getting clean, then it doesn't matter where you go, as long as you stick to your own principles and focus on what you really want. Some people have been doing drugs for so long that they are afraid of getting clean altogether. I think it depends on what you want inside, not where you are are what someone else can do for you. In the case of this place though, they are just a government system that is just broken.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Mentoring was nice but there needs to be more time in the facility. Counselors were friendly and knowledgeable.

  • Treatment Effectiveness
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  • Meals & Nutrition
One on one time with patient was a strength of the facility; however, not enough staff. I loved the place...the only thing I didn't like was the detox part I was out of it, like a zombie.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Offers free treatment (paid by the State). This rehab is for those without income, or those who do not have insurance and cannot pay out of pocket. The building is extremely old, the elevators do not work, staff is not properly trained, almost non-existant medical care, and meals consist of donated food (Usually expired). They do however, offer a solid recovery program - it is simply no frills and not at all comfortable. Please see my answers regarding strength and weaknesses of the facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths: Location Price. Weaknesses: Staff Clients who are under criminal charges. Not recommended.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strict policies and they are enforced. Definitely well equipped to handle detox.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Their 12 step program was great but they need better outside activities. My dad has been clean for 3 years because of this program.

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