Hope Haven, Inc.

3815 North Tryon Street, Charlotte, North Carolina, 28206

OVERALL REVIEWS

4.7

Avg. score from 4 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
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About Hope Haven, Inc.

Reviewed by Our Contributors

ABOUT HOPE HAVEN, INC.

Founded in 1976, Hope Haven’s is a residential substance misuse treatment clinic and sober living facility dedicated to “breaking the cycle of homelessness and addiction forever.” The center, located in Charlotte, N.C., treats 300 men, women, and their children every year. Hope Haven is one of only 90 (17.5 percent) of centers in North Carolina that provides residential treatment.

Described as “structured residential aftercare,” prospective clients must have completed a substance misuse treatment program within the past year and be a resident of Mecklenburg County or a graduate of a substance misuse program offered by Cardinal Innovations.

TREATMENT & ASSESSMENT

According to the center’s website, treatment includes the 12-Steps. Clients also participate in regular individual, group, and family counseling. Hope Haven also provides parenting and recovery workshops (where appropriate), vocational and educational sessions, and job training programs. According to a 2018 SAMHSA survey, 33.1 percent of rehabs in North Carolina offer employment counseling or training for clients.

At the most intensive level, for those new to recovery, there are gender-specific programs lasting three to six months. In these programs, residents must complete a two-week orientation, attend a minimum of four self-help groups a week, attend counseling, complete vocational training if necessary, and, finally, find employment and pay resident fees, volunteer, or attend school.

There’s also an intensive program for families, in which married couples or single parents are placed in apartment units on campus with their children age 14 or younger. A 2018 SAMHSA survey indicates that only 3.7 percent of rehabs in North Carolina offer residential beds for clients' children.

Co-ed aftercare services lasting between nine and 18 months are provided to those with at least six months of sobriety. An independent living program provides affordable, permanent housing for graduates of Hope Haven.

STAFF CREDENTIALS

According to its website, Hope Haven employs state and internationally certified substance abuse counselors. All three individuals polled by Rehabs.com to date gave the facility five out of five stars for its staff’s level of training and experience.

ACCOMMODATIONS & AMENITIES

Most programs are offered from the organization’s campus, the Villages of Hope Haven, in the center of North Charlotte, which also houses a commercial laundry business and a catering company. Off-campus, there is permanent housing for men and women and a residential facility for men.

In the first stage of recovery, the men’s home has 60 beds and the women’s has 30 beds. In the extended aftercare program, there’s room for 60 men and women.

WHAT ALUMNI SAY

Both alumni polled by Rehabs.com to date gave positive reviews. One former client gave the center five out of five stars for its treatment for co-occurring disorders, counseling options, holistic offerings, and when asked if they would recommend Hope Haven.

“The strengths are them being able to get in my head and figuring out how to change my mental stage,” they wrote anonymously. The other alum, D.E., gave equally high praise, writing, "It's just really a awesome program."

Reviews on secondary sites were mostly positive as well. On Facebook, where the center may manage its reviews, 15 individuals all gave perfect five-star ratings.[1] On Google, Hope Haven had an average rating of 4.1 out of five stars at the time of this writing based on 18 reviews.[2] “Amazing resources for their residents! Wonderful piece of heaven on earth,” Candy wrote in a representative review on Google.

WHAT FRIENDS & FAMILY SAY

The two loved ones polled by Rehabs.com at the time of this writing gave positive feedback. They both gave the center five out of five stars for its overall effectiveness, family program, counseling options, and when asked whether or not they would recommend Hope Haven to others.

Both noted that their cousins achieved long-term sobriety after a stay at Hope Haven. “My cousin was drinking and on drugs for 15 or 20 years and when she attended hope heaven she never smoked or drunk again,” one loved one wrote.

FINANCING

According to Hope Haven’s website, the programs are mainly funded by agency contracts, contributions, and grants; a small proportion comes from residents’ fees and food stamps. HealthGrove indicates that a sliding fee scale may apply and that state insurances other than Medicaid are accepted.

[1]https://www.facebook.com/pg/hopehavenclt/reviews/?ref=page_internal
[2] GoogleReviews

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4 Reviews

4.7/5
  • Accommodations & Amenities
    4.5/5
  • Treatment Effectiveness
    4.8/5
  • Meals & Nutrition
    4.8/5
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  • Deborah
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    I would recommend Hope Haven to everyone. They have a awesome program for families too
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    The strengths are them being able to get in my head and figuring out how to change my mental stage. My experience with the rehab center is great I feel it will be very helpful to others it will greatly get people to improve there thoughts and actions I know this from experience because the staffs are nice and they helped me to improve significantly.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    My cousin was drinking and on drugs for 15 or 20 years and when he attended hope heaven she never smoked or drunk again.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Helping people with drinking and drug problems is a strength. The side of town it is on is a weakness. My cousin was on drugs and a heavy drinker after her treatment here she stopped drinking and doing drugs was clean 15 years before passing away sad to say at the age of 48 due to heart problems