Hope Network in Grand Rapids, MI

Overall Rating

(3.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3075 Orchard Vista Drive SE
Grand Rapids MI 49546

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT HOPE NETWORK BEHAVIORAL HEALTH IN GRAND RAPIDS, MI

Hope Network, located in Grand Rapids, Mich., offers residential, outpatient, and crisis treatment through their Behavioral Health department to individuals struggling with mental illness, personality disorders, co-occurring conditions, developmental disabilities, or autism spectrum disorders. The organization has been in existence for over 50 years, and offers services at various locations throughout the State of Michigan. Hope Network also offers case management services and dual diagnosis treatment.

TREATMENT & ASSESSMENT

In order to be admitted, clients must contact the facility directly to schedule a comprehensive assessment. The assessment is meant to identify each client’s unique abilities, strengths and weaknesses, mental health and behavioral challenges, personality variables, relationship and family issues, and environmental factors.

Hope Network’s Residential Services locations provide care for individuals with mental illness and/or developmental disabilities and hold specialized, residential adult foster care licenses. Outpatient services may include psychiatric evaluations, ongoing medication management, as well as individual, group, and family counseling. The Crisis Stabilization Support team at Hope Network offers residential visits as an alternative to inpatient psychiatric hospitalization for individuals experiencing an acute psychiatric crisis.

All individuals involved in a behavioral health treatment program are offered supportive services by Hope Network. These services include assistance locating subsidized or supportive housing, vocational training opportunities, care coordination, and transportation.

STAFF CREDENTIALS

Hope Network has over 1,000 staff members across the organization. The treatment team in Hope Network’s Behavioral Health department includes peer support specialists, social workers, nurses, and psychiatrists.

ACCOMMODATIONS & AMENITIES

According to Hope Network’s Behavioral Health website, each residential treatment home offers care and support that accommodates up to six residents. No further information has been provided by the facility regarding its living arrangements and related offerings. However, one alum and one loved one of a client each gave the facility three out of five stars for accommodations and amenities in Rehabs.com polls.

WHAT ALUMNI SAY

At the time of this writing there has been one alum polled by Rehabs.com. The reviewer gave the facility good ratings overall but expressed dissatisfaction with her experience in several areas. The anonymous client gave the facility five out of five stars for treatment effectiveness, three stars for accommodations & amenities, and three stars for meals & nutrition. She disagreed that there are many counseling options to choose from, but agreed that the facility is adequately equipped and staffed to treat co-occurring mental health problems. She felt that a strength of the facility was the high level of personal interaction. When asked about weaknesses of Hope Network, she said the facility could improve upon cleanliness and meals. She also added that New Hope offers a “great detox program.”

WHAT FRIENDS & FAMILY SAY

At the time of this writing there has been one friend or family member of a client polled by Rehabs.com. Although the reviewer gave Hope Network a good rating in several categories, she did not rate the facility highly in most categories. The anonymous loved one gave the facility four out of five stars for treatment effectiveness, three stars for accommodations & amenities, and four stars for meals & nutrition. She gave the facility two stars for affordability, three stars for cleanliness, and three stars for family participation. She felt a strength of the facility was that the staff are nice, but mentioned Hope Network’s shared rooms as a weakness. She also added that “they can come up with a better plan” for visits.

FINANCING

There is currently no information provided by the facility regarding its costs. However, when survey respondents were asked about the affordability of Hope Network, an alum gave it three out of five stars and a loved one gave it two out of five stars. Clients are encouraged to contact the facility directly for additional information regarding financing.

Published on September 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Personal interaction was a strength. Great detox program.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They are nice people. There are double rooms. The visits they can come up with a better plan.

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