House of Mercy in Des Moines, IA

Overall Rating

(4.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1409 Clark Street
Des Moines IA 50314

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT HOUSE OF MERCY

House of Mercy, a Des Moines-based nonprofit organization, proves a variety of services that address issues relating to health, housing, child welfare, and addiction. Adults and adolescents struggling with substance abuse and/or mental health disorders may access both residential and outpatient care through House of Mercy’s programming. Sober housing is also available.

TREATMENT & ASSESSMENT

“Project Together,” House of Mercy’s residential program, is designed exclusively for women, including those who are homeless, pregnant, or parenting. The center works to address addiction as well as co-occurring disorders. In addition to attending 12-step meetings, clients engage in a variety of treatment modalities and activities including individual therapy, group therapy, life skills and parenting education, as well as specialized interventions that address trauma, abuse, and gender-specific problems. There is also a “Project Together II” program, which offers similar residential treatment to homeless or non-homeless women, regardless of their parenting status.

In both programs, once residents stabilize and demonstrate progress in recovery and parenting skills, they may participate in the center’s self-sufficiency programming, which includes G.E.D classes, college courses, and activities that provide guidance on job readiness, employment, and money management.

“In Touch With Teens” is House of Mercy’s group living program for female adolescents 18 and under. The young clients work with a counselor to develop an individualized treatment program, which may include individual, group, and family counseling. Special emphasis is placed on continuing education, and job-training assistance is provided if appropriate.

House of Mercy’s outpatient program treats a broader population, offering care to adults and adolescents of both genders. Like the organization’s residential program, treatment also addresses co-occurring mental health and behavioral disorders. All clients receive case management support and participate in a mix of individual counseling, group therapy, 12-step work, and specialized treatment groups.

Continuing care groups are available to all successful graduates. Participants are encouraged to attend for at least a year after they complete their primary treatment program.

STAFF CREDENTIALS

The treatment team includes certified alcohol and drug counselors, licensed mental health counselors, licensed master social workers, and master’s-level therapists.

ACCOMMODATIONS & AMENITIES

While there is currently no information provided by the facility regarding its living arrangements and related offerings, the two alumni surveyed by Rehabs.com to date gave the facility five out of five stars and three out of five stars respectively for its accommodations and amenities.

WHAT ALUMNI SAY

The two former clients polled by Rehabs.com at the time of this writing gave House of Mercy mostly positive reviews. Both awarded the program five out of five stars for its treatment effectiveness, its cleanliness, its exercise offerings, and its connectivity and visitor policies. D.P. credited the facility with saving her life, while the anonymous alum wrote: “This is a very structure facility and can help mothers that are addicts learn how to be a good sober parent.”

On Google, the facility received an average rating of 3.3 out of five stars based on nine reviews.[1] Those who left commentary mostly complained of poor treatment and high prices. There are also five reviews on the facility's Facebook page, which it can edit, which averaged 4.5 out of five stars to date, though no commentary is available.

FINANCING

House of Mercy does not explicitly state its fees and policies regarding insurance, however the website instructs all clients to bring with them information regarding insurance and Medicaid plans, which suggests that both are accepted. One of the two alumni surveyed by Rehabs.com reported that the facility offered sliding scale fees.

[1] https://goo.gl/8kakgZ
[2] https://www.facebook.com/pg/SupportingMercy/reviews/?ref=page_internal

Published on January 2018

User Reviews

Review this Center

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
Offers so many different groups and resources. some staff is rude. This is a very structure facility and can help mothers that are addicts learn how to be a good sober parent.

DP

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
If you take what they have to offer and apply it how the suggest then you will have a great chance of success. This facility saved my life.

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