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American Addiction Centers National Rehabs Directory

Human Resources, Inc. - Willow Oaks Residential Treatment

114 Willow Oaks Lane, Cartersville, Virginia, 23027
Facility Photo

Facility Location

Patient Reviews

Overall Ratings
  • 4.3
    Avg. score from 5 reviews
  • 4.2
    Accommodations & Amenities
  • 4.2
    Treatment Effectiveness
  • 4.4
    Meals & Nutrition
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Jamie
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I was put here by a drug court program, I have celiac disease and they went ABOVE AND BEYOND to make sure my nutritional requirements were met. They really made sure that I was eating what I was supposed to, and eating well. I was not supposed to be there, of course no one would believe that. It's very true though. I was treated very respectfully, which was a relief considering the fact that I was screwed by the system. The nurse went over my rights. She also had a homeless man there who had no clothes of his own and brought him her husband's clothes. Everyone there is so caring. I had a great experience, and I would think that I would say the opposite considering the fact that I SHOULD NOT have been in that position. It was not their fault, it was the county i was in who decided. But they treated me with nothing but respect and genuine compassion. I see reviews about not having enough family time. I saw how Boxwood (not sure I spelled it right but know it was one of the two facilities that I would be sent to) operated and they were able to have visitors. But had it explained to me why they thought it would be a negative thing. I saw the pros and cons of both. But really feel this facility was looking out for me and my well being. I have no negative things to say despite the bitterness of being sent there in the first place. If it's the same as when I went there, then be happy.
Thomas
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Knowledge and friendliness of staff. Excellent setting in the country, very comfortable and "homey" Excellent staff, great home cooked meals.
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Needs improvement in family participation.
M R
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Wonderful and knowledgeable staff needs more spirituality
JH
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I really can't say much, but I do know that they are very strict, yet, they are very pleasant to the patients. To get my son thinking the way he does, their program had to have been very good. I feel that they did a very good job. He has had one slip up but that was the only time otherwise he has been a pleasure to live with.