InterCommunity - Addiction Recovery Services in Hartford, CT

Call (860) 569-5900 to Contact InterCommunity - Addiction Recovery Services

Overall Rating

(3.5 of 5)
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500 Blue Hills Avenue
Hartford CT 06112

InterCommunity - Addiction Recovery Services Philosophy

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Rehabs.com 360 Guide

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ABOUT INTERCOMMUNITY ADDICTION SERVICES

The former Alcohol and Drug Recovery Centers, founded in 1973, joined with the Hartford, Connecticut.-based InterCommunity in 2015 to provide comprehensive treatment to adults struggling with substance use disorder. The facility offers both residential and outpatient programs, along with medically monitored detox services. InterCommunity also provides medication-assisted treatment (MAT) to clients who are dependent on opioids. It's one of only 38 substance abuse treatment facilities in Connecticut (just three percent of all facilities in the state) to have an opioid treatment program.

TREATMENT & ASSESSMENT

Treatment is based on the disease concept and follows 12-step principles. Each client receives a counselor and attends individual and/or group sessions daily, as well as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings, which are conducted on-site five evenings per week.

Residential options include intensive treatment for 14 to 28 days, intermediate residential for up to 90 days, and a long-term recovery program (four to six months) for pregnant women or women with dependent children age four and under. InterCommunity is one of 50 substance abuse treatment programs in Connecticut (about 23 percent of all facilities in the state) to provide services to pregnant and postpartum women.

Outpatient options include an intensive outpatient program (IOP) and standard outpatient program (OP); recovery support programs offer participants services to help re-enter the workforce.

IOP and OP services practice cognitive behavioral therapies to address the patterns and effects of substance abuse. IOP is offered in both the day and evening, three times per week for three hours a day, Monday through Friday. OP provides clients with individual, group, and family counseling, as well as relapse prevention services, aftercare and gender-specific treatment.

STAFF CREDENTIALS

According to the facility’s website, staff includes a physician for detox, registered nurses, counselors, vocational coaches, and case managers.

ACCOMMODATIONS & AMENITIES

Staff members are available 24/7 at InterCommunity residential programs. Visitors are allowed at the residential rehab facilities depending on individual clients’ treatment plans and stages.

The 10-bed Coventry House is the residence and treatment program for pregnant and postpartum women, where they can stay with up to two children for four to six months. Clayton House is a treatment facility that serves 15 men and women for 90 days. Residents at Clayton House must find full-time employment during the day and participate in the evening therapeutic program.

WHAT ALUMNI SAY

Of the eight alumni surveyed by Rehabs.com to date, four gave the facility positive reviews, three gave the facility mixed reviews, and one provided negative feedback. Former clients who reported positive experiences described the groups as effective and the staff as compassionate. Mixed reviewers noted that while treatment was helpful, the facility often felt overcrowded and did not provide enough one-on-one counseling. The one negative reviewer complained about the facility's lack of aftercare, noting that clients without family support were rarely received an aftercare plan.

InterCommunity also received mixed feedback on Google[1], where it earned an average rating of 2.9 out of five stars based on 22 reviews. Unhappy former clients such as E.M. described the facility as uncomfortable and run-down, and also agreed that aftercare was lacking. "Rhe counselors arent very helpful, both times i went i just figured out my own aftercare myself," he wrote.

However, happy alumni praised the facility for solid care. In a representative reviews, Lysa wrote: "I've been a client of Intercommunity since 2013, & I seriously don't know where I would be without their friendly, caring staff & services.

WHAT FRIENDS & FAMILY SAY

The sole loved one surveyed by Rehabs.com at the time of this writing gave InterCommunity mixed feedback. The 18-to-25-year old female described the facility as "well-organized," and awarded it four out of five stars for its administrative and discharge procedures, its affordability, and its staff's level of training and experience. However, she also gave the facility just two out of five stars for its counseling options and noted: "No real other options offered besides group counseling. It would be nice if more services could be offered while also remaining cheap for the clientel."

FINANCING

InterCommunity accepts HUSKY/Medicaid, Medicare, and private health insurance. It is among the 53 percent of Connecticut facilities to accept Medicare. Staff members assist clients in applying for entitlements. Some clients are supported by grant funding.

[1] GoogleReviews

Published on November 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
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Needed more 1:1 therapy. A few nice staff. Waiting list to get in, not very clean, etc

Jessica

  • Treatment Effectiveness
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Not a bad place. It could be alot bigger. I just felt really crowded being in there. Good groups and meetings, detox medications. The facility is small and sometimes over crowded.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
its a good place to go to help you with your addiction. i would recommend this place to everyone who has a drug or alcohol problem the staff are very good to people who do go there . there are alot of group therapies in the place and one on one counsling.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Well organized. No real other options offered besides group counseling. It would be nice if more services could be offered while also remaining cheap for the clientel.

Vanessa

  • Treatment Effectiveness
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  • Meals & Nutrition
Amazing counselors. Good meetings and groups. There isn't much to do. Poor food. Doesn't help involve the family. If its something you really want it'll work.

Christina

  • Treatment Effectiveness
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  • Meals & Nutrition
If the person is serious about getting and staying sober then DO NOT GO TO ADRC IN HARTFORD. ...They offer methadone and Suboxone detox. Everything else they lack. No good recovery. They just barely get you through detox and unless you have a involved family, there's no aftercare plan. Not a realistic plan with obtainable goals for an addict. Especially if they're alone in the process.

anonymous

  • Treatment Effectiveness
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I no longer have a drinking problem. Cost too much and was crowded.

michael

  • Treatment Effectiveness
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I learned the importance of getting rid of secrets, secrets keeps me sick, they taught me. Today I am still substance free.

anonymous

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Still sober

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