The Jackson Area Council on Alcoholism and Drug Dependency (JACOA) is licensed by the State of Tennessee, Department of Mental Health and Substance Abuse Services, to provide Alcohol and Drug Residential Rehabilitation treatment (41 beds), Alcohol and Drug Non-Residential Rehabilitation Treatment (IOP) and Alcohol and Drug DUI School Services. JACOA offers a complete continuum of care, is co-occurring capable (CODC), and serves all of the counties in West Tennessee, and it will also accept service recipients from any county across the State of Tennessee.
Areas of Specialization
Dual Diagnosis/ Co-Occurring Disorders Treatment
These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.
The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.
Rehabs.com 360 Guide
JACOA (the Jackson Area Council on Alcoholism and Drug Dependency) is a nonprofit organization that serves communities in and around Jackson, Tenn., about 90 minutes east of Memphis. The state-licensed organization treats adult men and women struggling with substance abuse and co-occurring disorders, offering a residential unit for adults, an intensive outpatient (IOP) program, transitional and permanent housing, aftercare, early intervention, and DUI classes. Treatment for co-occurring disorders is also available, and this facility is particularly active in treating the local homeless population.
TREATMENT & ASSESSMENT
Treatment at JACOA combines the 12 Steps of Alcoholics Anonymous with evidence-based practices. Among the center’s founding principles is that “a variety of treatment methods and approaches must be used and the program must be flexible in order to meet the treatment needs of each service recipient.”
Specifically, the organization makes use of the Hazelden Living in Balance curriculum and runs a program for co-occurring disorders that includes private and group therapy, life skills development, and education on addiction and recovery. Residents also attend both in-house and off-site 12-step meetings.
Offering a similar curriculum of psychoeducational lectures and life skills, JACOA’s IOP track meets Monday through Thursday from 6:00 p.m. to 9:00 p.m. for a total of 32 sessions. Additional treatment services include weekly family group counseling, weekly aftercare, drug testing services, and a monthly DUI education class that makes use of the Prime for Life curriculum.
The treatment team includes registered and licensed practical nurses (LPNs) and licensed alcohol and drug abuse counselors.
ACCOMMODATIONS & AMENITIES
JACOA offers the following options for accommodations: a co-ed residential facility, gender-separate transitional housing for men and women, and permanent housing for homeless men and women in active recovery. To be eligible for Montgomery Hall, the transitional program for men, applicants must have completed a 28-day residential program within six months of entry.
Collectively, the 10 Rehabs.com survey respondents polled on the matter gave the organization average ratings of 3.9 and 4.1 out of five stars, respectively, for its accommodations and quality of meals.
WHAT ALUMNI SAY
Each of the seven alumni polled by Rehabs.com gave JACOA positive feedback, praising the program for its solid treatment and compassionate staff. In two representative reviews, Melinda credited the facility with helping her discover a life she “never knew was possible” and reviewer S.P. wrote: “They really care and take time with you to make sure you are getting what you need.”
The only suggestion for improvement came from an anonymous alum who noted that no meditation, yoga, or relaxation exercises were offered.
WHAT FRIENDS & FAMILY SAY
Of the three loved ones polled by Rehabs.com to date, two shared positive feedback for the organization’s effective program and highly qualified staff, described by one as “passionate, compassionate, empathetic.” “JACOA is a wonderful program to attend,” this reviewer wrote. “They have an awesome team of professionals who really want to help and see you succeed.”
Yet G.W., the third reviewer, didn’t feel safe leaving his wife there, claiming that they weren’t told “that the facility is located in a very unsafe part of Jackson, Tennessee.” In retrospect, G.W. felt misled by the facility from quite an early point in their family’s dealings with the organization. “We were told upon admission she would only be responsible for a small amount upon completion but this was a lie… It is a joke and I’d never recommend this place to anyone.”
WHAT STAFF SAY
Except for noting a limited number of beds, a staff member celebrated JACOA for its “Well trained and compassionate workers,” each of whom demonstrate a “high level of dedication to rehab and personal experience to help connect and identify with the issue.”
At this time, JACOA also accepts Blue Care TN, United Healthcare TN Care, and Amerigroup TN Care.
Published on June 2017
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