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American Addiction Centers National Rehabs Directory

(Jacoa) Jackson Area Council On Alcoholism And Drug Dependency

900 E Chester St, Jackson, Tennessee, 38301
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Patient Reviews

Overall Ratings
  • 3.9
    Avg. score from 11 reviews
  • 3.9
    Accommodations & Amenities
  • 3.9
    Treatment Effectiveness
  • 4
    Meals & Nutrition
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Michael
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Jacob is a great place to go if you want to get yourself better great staff that will be there when you need them excellent place to get help if your ready to live a better life
ANGIE D
    JACOA IS AN AWESOME PLACE. THE FOOD WAS GREAT AND THE STAFF WAS THE MOST LOVING AND CARING PEOPLE YOU EVER WILL MEET IN A RECOVERY CENTER. THEY HELPED SAVE MY LIFE, BUT MOST OF ALL THEY LOVED ME UNTIL I LEARNED TO LOVE MYSELF. THANK YOU TO ALL THE STAFF YALL ARE THE BEST
    G.W.
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    My wife went through treatment here. What they don\'t tell you when call for help is that the facility is located in a very unsafe part of Jackson, Tennessee. I didn\'t feel good leaving my wife there. They are very disorganized. The staff while caring spends much time in their offices with their coworkers talking and aren\'t available for the residents. They were unwilling to address my wife\'s food allergies and don\'t offer alternative choices for eating. There was no communication between myself and the counselor assigned my wife. I called 17 times and never received a return call. The facility itself is run down and dirty. It looks like it hasn\'t been updated since the 70\'s. My wife was miserable while there and the men and women sleep on the same hall. They have no janitorial staff the residents of the program are responsible for cleaning, mopping, and dusting. By God\'s grace my wife has been sober for 2 years but not until she attended treatment at Cumberland Heights in Nashville. This program did nothing for her but leave us in debt. We were told upon admission she would only be responsible for a small amount upon completion but this was a lie. Someone needs to tell the truth about this place. It is a joke and I\'d never recommend this place to anyone.
    Anonymous
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    Not judgemental, very supportive team, passionate, compassionate, empathetic. JACOA is a wonderful program to attend. They have an awesome team of professionals who really want to help and see you succeed.
    Anonymous
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    Well trained and compassionate workers with evidence based treatment. Number of beds available was small. I have met with workers and facilities and they show a high level of dedication to rehab and personal experience to help connect and identify with the issue.