The Jackson Area Council on Alcoholism and Drug Dependency (JACOA) is licensed by the State of Tennessee, Department of Mental Health and Substance Abuse Services, to provide Alcohol and Drug Residential Rehabilitation treatment (41 beds), Alcohol and Drug Non-Residential Rehabilitation Treatment (IOP) and Alcohol and Drug DUI School Services. JACOA offers a complete continuum of care, is co-occurring capable (CODC), and serves all of the counties in West Tennessee, and it will also accept service recipients from any county across the State of Tennessee.
Areas of Specialization
The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.
Dual Diagnosis/ Co-Occurring Disorders Treatment
These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.
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JACOA (Jackson Area Council on Alcoholism and Drug Dependency) is a nonprofit organization serving Western Tennessee. Residential treatment, intensive outpatient programming (IOP), and transitional housing are available to adult men and women struggling with substance abuse and co-occurring mental health disorders.
TREATMENT & ASSESSMENT
Admission to JACOA services begins with a pre-screening intake form available on the agency’s website. Individuals participating in the 28-day residential program receive a physical exam.
Treatment at JACOA approaches addiction as a disease, using the Hazelden Living in Balance curriculum, which involves cognitive behavioral therapy (CBT). In addition, clients may participate in dual diagnosis treatment through individual and group therapy. Educational sessions address anger and stress management, coping and life skills development, family dynamics, HIV, and parenting. Residents attend both in-house and off-site 12-step meetings.
Offering a similar curriculum, JACOA’s IOP meets Monday through Thursday evenings, for eight weeks.
Available services also include weekly family group counseling, aftercare groups, drug testing, a monthly Prime for Life DUI course, and standard outpatient prevention-oriented counseling and education.
JACOA employs a medical doctor, nurses, master’s-level therapists, licensed alcohol and drug addiction counselors (LADAC), a dietitian, and a court liaison.
ACCOMMODATIONS & AMENITIES
This Tennessee addiction rehab agency offers a total of 106 treatment and transitional beds. Gender-separate men’s and women’s residential rehab has space for 41. Longer-term sober housing is offered through Montgomery Hall, Tinker Hill, and Parkview. Information on the facility’s website suggests that accommodations are simple, with residents asked to supply some items such as linens.
At the time of this writing, JACOA’s official Facebook page reports developing plans for an alumni group.
WHAT ALUMNI SAY
Feedback from former clients for JACOA was overwhelmingly favorable at the time of this writing. Four of the five alumni to submit reviews to Rehabs.com complimented the staff and all three polled on the staff’s level of training and experience awarded four out of five stars. Reviewers described staff as particularly attentive and committed to their well-being. Alumni highlighted the program’s success, which included helping them learn about themselves.
Three alumni also complimented the facility’s food, and all awarded meals high ratings. While the three polled agreed that JACOA was clean and well-maintained (with four- and five-star ratings), they were split on exercise and leisure activities and agreed that holistic offerings were lacking (with two- and three-star ratings).
Two of five alumni included written comments in their Google ratings (averaging 4.6 out of five stars) for JACOA. Both reported that the program saved their lives, and one echoed characterizations of staff as helpful and knowledgeable. Likewise on Facebook, JACOA received two maximum five-star ratings. Alum K.C. praised the staff and wrote that the rehab program gave them “a second chance at life.”
WHAT FRIENDS & FAMILY SAY
Three of four loved ones polled by Rehabs.com to date would recommend JACOA to others. Two in particular praised the staff as professional, empathetic, and supportive, awarding four and five stars for training and experience. They also highlighted the dual diagnosis treatment and overall treatment effectiveness with four stars (and one more moderate three-star rating). Split on the quality of family programming, they offered moderate ratings for meals and nutrition and agreed with alumni on the absence of holistic offerings. Two rated affordability three and four stars apiece.
WHAT STAFF SAY
Two staffers followed positive trends in reviewing JACOA. Except for noting a limited number of beds and giving two stars for holistic offerings, the one staff member polled by Rehabs.com praised the facility. They concurred with representations of staff as empathetic, which one staff reviewer on Google also noted, reporting that most were in recovery and the full staff was “attentive."
According to the facility’s website, JACOA accepts three major insurance plans and is funded by the Tennessee health department, United Way, and donations. Fees listed include $125 for the full-day DUI class, $100 for an early intervention class, and a $50 admissions fee for residential treatment.
Published on June 2018
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