Kaiser Permanente Chemical Dependency Recovery Program in Cupertino, CA

Call (408) 366-4200 to Contact Kaiser Permanente Chemical Dependency Recovery Program

Overall Rating

(4.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
19000 East Homestead Road
Cupertino CA 95014

Kaiser Permanente Chemical Dependency Recovery Program Philosophy

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT KAISER PERMANENTE CHEMICAL DEPENDENCY RECOVERY PROGRAM

In operation since 1945, Kaiser Permanente is the largest integrated, managed healthcare organization in the United States. Located in Cupertino, Calif., on the western edge of Santa Clara Valley, Kaiser Permanente’s Chemical Dependency Recovery Program (CDRP) provides specialized, outpatient treatment for adults and adolescents struggling with substance abuse concerms. It is one of the 317 (22.2 percent) facilities in the state with specifically-designed programming for adolescents. Detoxification is not available on-site. These abstinence-based treatment programs are offered in both English and Spanish.

TREATMENT & ASSESSMENT

Before beginning treatment, clients have an initial evaluation with clinicians to determine the most appropriate level of care. The Cupertino location offers three specialized programs: early recovery groups to begin sobriety; long-term recovery groups for those maintaining sobriety; and decision groups for individuals unsure if they have a problem.

In addition to group counseling, Kaiser Permanente’s CDRP program provides educational classes and family therapy. Educational groups are also available for loved ones, including co-dependency and parent/child communication classes. Relatedly, the CDRP has an adult children of alcoholics group, offering support for clients who grew up in a chemically dependent household.

In conjunction with primary treatment, clients are strongly encouraged to participate in a community-based 12-step program. Kaiser Permanente’s CDRP program of Cupertino holds morning and evening sessions on weekdays and morning sessions on Saturdays.

STAFF CREDENTIALS

Cupertino’s CDRP has an experienced team of certified addiction counselors and mental health professionals. Of two loved ones polled by Rehabs.com to date, one awarded the level of staff support five out of five stars, and the other gave a five-star rating for the staff's level of experience and training.

WHAT ALUMNI SAY

Two alumni of Kaiser Permanente's Chemical Dependency Recovery Program provided feedback to Rehabs.com to date. Both former clients provided perfect five-star ratings for treatment effectiveness. Alum J.M.W. wrote, “They specialize in behavioral health, but support rehab, too,” giving four-star ratings to the center's holistic offerings, though offered moderate three-star ratings for family participation and counseling options.. J.M.W. also noted, however, that a negative aspect of the program was the “long wait to get in.”

WHAT FRIENDS & FAMILY SAY

Like alumni, two loved ones gave the facility positive ratings. Citing “excellent care and very clean” as reasons for recommending this center, a parent reported to Rehabs.com, “Kaiser staff were wonderful and compassionate.” This loved one gave a perfect five-star ratings for family participation, counseling options, leadership, pricing, and cleanliness.

Another anonymous loved one described the staff as “friendly,” and added, “Good job throughout.” Despite providing low, two-star ratings for family participation and holistic offerings, five stars were given for admissions and discharge procedures and treatment of co-occurring disorders. This individual strongly agreed when surveyed on whether or not the program was worth the cost.

WHAT STAFF SAY

Employee feedback from secondary sources also suggested effective leadership. On Glassdoor, an anonymous intern of the medical center wrote “It's a great opportunity to be surrounded by individuals (at least in management) who are driven and motivated to offer the highest quality of care for their members.”[1]

FINANCING

Kaiser Permanente offers its own healthcare coverage plans for its network of facilities. Based on a sliding scale determined by the client’s income, these plans may be partly or completely subsidized through the Affordable Care Act. Kaiser Permanente San Jose Medical Center also accepts Medi-Cal, Medicaid (accepted by 29.1 percent of facilities in the state), and Medicare (accepted by 17.8 percent of facilities in the state).

[1] https://www.glassdoor.com/Reviews/Employee-Review-Kaiser-Permanente-RVW7758781.htm

Published on November 2018

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Friendly staff. Visiting hours should be extended. Good job throughout.

  • Treatment Effectiveness
  • Accommodations & Amenities
It was a good facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Part of KP. Long wait to get in. They specialize in behavioral health, but support rehab, too.

  • Treatment Effectiveness
  • Accommodations & Amenities
Kaiser staff were wonderful and compassionate

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