Land Manor, Inc. - Franklin House North in Beaumont, TX

Call (409) 896-5911 to Contact Land Manor, Inc. - Franklin House North

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
5670 Concord Road
Beaumont TX 77708

Land Manor, Inc. - Franklin House North Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT LAND MANOR, INC. — FRANKLIN HOUSE NORTH

Land Manor, Inc., a nonprofit agency serving Southeast Texas for close to 50 years, operates three residential treatment facilities for women struggling with chemical dependency. Franklin House North (FHN) is one of the just 2.1 percent of Texas facilities to provide residential beds for clients’ children, and the 25.1 percent offering specialized care for pregnant and postpartum women.

Located in Beaumont, along with FHN, Land Manor operates Franklin House South, a residential rehab for women in the criminal justice system and the Melton Center for adult females.

TREATMENT & ASSESSMENT

The Land Manor website characterizes treatment at Franklin House North as “highly structured” and focused the goal of independence in recovery. Programming includes training in parenting skills, self-esteem development, and empowerment skills. Clients may participate in a structured schedule of counseling sessions, educational classes, and therapeutic recreation.

While information is limited concerning programming, three alumni polled by Rehabs.com at the time of this writing indicated that a 12-step model is a significant part of treatment. Clients may attend on-site and off-site meetings, study fellowship literature, and attend 12-step workshops. FHN also offers outpatient programming.

STAFF CREDENTIALS

According to the facility's website, Franklin House North is staffed by state-licensed chemical dependency counselors. To date, the four individuals polled on the matter by Rehabs.com gave moderately negative ratings concerning the staff.

Staff Experience and Training: 2.3/5

ACCOMMODATIONS & AMENITIES

With a 24-bed capacity, Franklin House North provides a more intimate set-up than the average residential facility capacity in Texas (at 44) and nationally (33).

There is currently no further information provided by Land Manor, Inc., regarding the facility’s living arrangements and related offerings. However, feedback from four alumni polled to date by Rehabs.com indicated low to moderate satisfaction with the facility's amenities.

Exercise and Leisure Offerings: 2.5/5

WHAT ALUMNI SAY

Ratings of one, three, and five stars, respectively, from three former clients asked to rate their likelihood to recommend the facility to others provides a snapshot of the range of opinions given on some facility aspects.

Comments about staff ranged from citing counselors as the facility’s strength to describing employees as rude and unprofessional. In a review echoed elsewhere on third-party websites, one alum wrote that the staff was both “understanding” and yet “too forgiving...kinda lenient.” Overall, the alumni offered moderate ratings concerning counseling options, though reported limited holistic offerings.

Counseling Options: 3.5/5
Holistic Offerings: 1/5

All three Google reviews for Franklin House North awarded the facility four or five out of five stars. “Fhn saved my life it’s tough they’re strict but if you’re like me that’s what you need,” wrote alum A.A. in a representative review.[1] In partial contrast, a single alum on CiteHealth rated the facility one out of five stars, describing disorganization and insufficient access to therapy.[2]

WHAT FRIENDS & FAMILY SAY

Rehabs.com has received feedback from one loved one at the time of this writing, whose daughter did not stay in treatment at FHN because of what she reported as “rude and not supportive” treatment.

WHAT STAFF SAY

While Rehabs.com has not yet received any feedback from present or former employees for Land Manor, Inc., seven reviews on Indeed, averaging 3.1 out of five stars, revealed two trends, including one consistent with alumni reviews. About half (three) staffers commented on the facilities’ poor organization. However, four expressed pride and enjoyment in their work with clients.[3]

FINANCING

According to the facility’s website, Franklin House North and other Land Manor, Inc., rehab centers are funded primarily by Texas state agencies. The organization is also a designated Medicaid provider.

CONCLUSION

In June 2018, the local Southeast Texas CBS TV outlet KFDM reported that Land Manor plans to open a residential rehab program for teen males in Beaumont.

[1] GoogleReviews
[2] https://citehealth.com/rehab-centers/texas/cities/beaumont/land-manor-inc
[3] https://www.indeed.com/cmp/Land-Manor/reviews?fcountry=US&floc=Beaumont%2C+TX

Published on December 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Treatment Effectiveness
The facility was often cited as the go to for answers and the protocol of treatment.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was great! I have been clean 14 years

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
at the time I went in .. I was just needing a break .. they had a great program and it was basically seed dropping on me .. I never forgot what they taught me and it made it harder to continue using

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I had better results with NA

My daughter went there on here own today and said the people were rude and not supportive at all. She ended up leaving. Im heartbroken because she wanted help and they made ger feel like trash. She said the place was nasty and she wasnt evetn allowed to unpack. What a shame that professionals would treat someone that already has low self esteem and just beat them in the ground. Would not recommend this place and will be telling the officials in our county not to recommend this place..

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good structure but poor counselors and rude staff. It will help get you clean

  • Treatment Effectiveness
  • Meals & Nutrition
Compassionate. ...caring.....understanding......great counslers.....and wonderful directors Too forgiving......kinda lenient A lot of involvement after you are released

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Counseling was strong but not enough security

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
the staff was unproofessional felt bullied told other people personal business felt like a homeless person and had to fend for myself. i was pregnet lost a lot of weight and was having a hard time seeing the doctor. the doctor is the one who said i needed to leave this facilaty. lost 10 pounds in a month and they knew i was a high risk pregnancy

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.