Managed Care Center for Addictive and Other Disorders Philosophy
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Rehabs.com 360 Guide
ABOUT MANAGED CARE CENTER FOR ADDICTIVE AND OTHER DISORDERS, INC.
Based in Lubbock, Texas., Managed Care Center for Addictive & Other Disorders, Inc. is a private, nonprofit organization that provides a continuum of treatment programs for adults struggling with chemical dependency and co-occurring disorders. The organization offers gender-specific residential programs for adult men and women (including pregnant women and mothers), and a range of outpatient programs for adults and adolescents. Medical detoxification services are also available on-site.
According to a 2017 SAMHSA survey, 48 percent of Texas facilities offer specialized programming for adult women, 45.2 percent for adult men, and 44.8 percent for clients with a co-occurring disorders. In Texas, also, 26.7 percent of facilities offer specialized programming for adolescents, while 25.1 percent of facilities serve pregnant or postpartum women.
TREATMENT & ASSESSMENT
To determine an appropriate level of care, clients participate in an initial substance misuse assessment to determine an individualized treatment plan. Clients who require a supportive, supervised environment to facilitate early recovery may be referred for residential care. The gender-specific residential programs, known as the Walker Houses, blend evidence-based treatment methods with the 12-step model of recovery.
During residential treatment, clients participate in a structured schedule of individual and group counseling sessions as well as educational classes and life skills workshops. Gender-specific programming focuses on relevant topics that generally affect men or women struggling with chemical dependency in a comfortable environment. Pregnant and mothering women also may attend parenting classes.
The organization offers three tiers of outpatient treatment: intensive outpatient (IOP), standard outpatient (OP), and supportive outpatient treatment programs. Outpatient services involve educational classes, group counseling sessions, and life skills workshops. At a minimum, clients also receive individual therapy once every two weeks. Women-specific OP may incorporate parenting sessions, while adolescent-specific OP may require home visits and family participation to ensure the family’s commitment to recovery.
Before clients complete treatment, clinicians provide discharge planning and case management services to ensure clients receive aftercare support.
Managed Care Center’s treatment staff comprises a medical team, substance abuse counselors, licensed professional counselors, counseling interns, and case managers.
ACCOMMODATIONS & AMENITIES
Located on a seven-acre campus in rural west Lubbock, Managed Care Center’s residential facility has 53 beds, compared to an average of 44 beds at residential rehab facilities in Texas. On-site chefs prepare three meals daily and can accommodate dietary restrictions.
Family participation and group therapy is held on Saturdays, and visitation takes place on Sundays. Childcare is offered to mothers of young children during treatment sessions, a service offered at just 24 rehabs in Texas (5.6 percent of all rehabs in the state).
WHAT ALUMNI SAY
The four alumni polled by Rehabs.com to date provided mostly positive feedback. Several reviewers praised the effectiveness of treatment as well as the staff. "Staff had alot of experience in recovery related advice...Good place to build a foundation for recovery," A.G. wrote.
Two alumni surveyed on specific metrics gave four and five stars respectively to the staff's level of training and experience. The pair also provided high ratings (four and five stars) on average to most other metrics evaluated, including exercise and leisure activities family participation, affordability, and counseling options.However, they also offered lower ratings for holistic offerings and visitor policies. Alum R.C.S. also offered a note of criticism in their commentary: “A weakness was that it was under staffed.”
On the facility’s Facebook page, which the organization may manage, reviewers offered largely favorable feedback. Of the six individuals who posted reviews, five were a perfect five stars, while the overall average was 4.2 stars. “I love this place!!! Thank you to everyone there,” reviewer Tiffany wrote. Reviews on Google were more neutral on average, but skewed positive. The six reviewers on the site contributed to an average rating of 3.7 out of five stars.
Managed Care Center accepts most private insurance plans as well as Medicaid and Medicare. Treatment costs are determined by a sliding fee scale, based on the client’s ability to pay, and the Texas Department of State Health Services may provide financial assistance to clientele who qualify.
Published on June 2019
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