Memorial Hospital of Martinsville & Henry County in Martinsville, VA

Call (276) 666-7478 to Contact Memorial Hospital of Martinsville & Henry County

Overall Rating

(4.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
320 Hospital Drive
Martinsville VA 24115

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT MEMORIAL HOSPITAL OF MARTINSVILLE & HENRY COUNTY

The Behavioral Health Services department of Memorial Hospital of Martinsville & Henry County in southern Virginia provides inpatient treatment and outpatient counseling for individuals struggling with substance abuse, psychiatric concerns, and co-occurring disorders. It is one of 11 facilities in Virginia that offers hospital-based, inpatient treatment. Inpatient care focuses on stabilization. The facility, also known as Martinsville Hospital, has been open for more than 45 years.

TREATMENT & ASSESSMENT

Admission to inpatient behavioral health services is available at any time. While this facility's website does not specify whether or what kind of support for detoxification is provided, the inpatient program's emphasis is stabilization, suggesting medical care during withdrawal from drugs or alcohol is available. Treatment addresses both physical and emotional health.

Memorial's outpatient counseling program is available for clients as a stand-alone or transitional service following inpatient treatment. Counseling is 12-step-based and incorporates educational sessions, group therapy, coping skills training, aftercare planning, and weekly family groups.

To promote stabilization, patients struggling with a primary or secondary psychiatric concern may also receive pharmacological intervention and ongoing medication management, as well as participate in counseling sessions, educational classes, and therapeutic recreation.

STAFF CREDENTIALS

According to the facility's website, more than 95 percent of medical staff members hold board certification in their areas of specialization, including a team of psychiatrists and psychiatric nurses. Behavioral health services employees also include social workers. The two individuals polled by Rehabs.com both gave the staff's level of experience perfect five-star ratings.

ACCOMMODATIONS & AMENITIES

General hospital visitation hours are held daily from 8 a.m. to 8 p.m. No other details regarding inpatient or outpatient settings is provided by the facility. However, both individuals who responded to Rehabs.com surveys awarded four or five stars out of five for every aspect of accommodations evaluated, including meals and nutrition, cleanliness and maintenance of the facility, policies regarding visitor policies, and opportunities for exercise and leisure activity.

WHAT FRIENDS & FAMILY SAY

As of this writing, two anonymous loved ones polled by Rehabs.com shared highly favorable feedback for the facility. The pair gave four- and five-star ratings for the effectiveness of treatment and for the likelihood they'd recommend the facility. One loved one rated counseling options a lukewarm three stars and identified the hospital's expense as a weakness, while nevertheless indicating that it was worth the cost.

Both highlighted the quality of staff, describing treatment team members as kind and attentive. "My daughter was well treated by staff who recognized problems with mental illness and put her on the road to treatment," one parent wrote.

Further reviews of behavioral health services at the hospital are scarce, and opinions of the general hospital on third-party sites are mixed. On Google, the hospital received an average rating of 2.2 out of five stars across 51 reviews. Complaints centered on wait times, poor communication, and staff rudeness, while positive reviewers characterized the staff as professional, knowledgeable, and compassionate.[1]

FINANCING

No information is available on the facility's website regarding the cost of treatment. Memorial Hospital accepts insurance and Medicaid and clients are encouraged to verify coverage. Payment plans may be arranged.

[1] GoogleReviews

Published on July 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
kind personnel. Great program but expensive

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
One on One care by staff nurse, Counselors well trained and caring.My daughter was well treated by staff who recognized problems with mental illness and put her on the road to treatment.

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