Mercy Medical Center - Substance Abuse Treatment in Dubuque, IA

Call (563) 589-8000 to Contact Mercy Medical Center - Substance Abuse Treatment

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
250 Mercy Drive
Dubuque IA 52001

Mercy Medical Center - Substance Abuse Treatment Philosophy

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Review by Rehabs.com Contributors

ABOUT MERCY MEDICAL CENTER – MERCY TURNING POINT TREATMENT CENTER

Located in Dubuque, Iowa, Mercy Turning Point Treatment Center offers outpatient treatment services for adults and adolescents struggling with addiction and co-occurring mental health disorders. While the Mercy Turning Point Treatment Center does not offer medical detox or residential treatment, these services are offered by sister programs at the Mercy-Dubuque Hospital.

TREATMENT & ASSESSMENT

Mercy Turning Point Treatment Center creates an individualized treatment plan that includes family day programs, court-ordered evaluations, and counseling. The center also offers tracks for adolescents and treatment services in both mornings and evenings.

In addition to the 12-Steps and talk therapy, as of January 2016, Mercy Medical Center also provides patients with Buprenorphine medication assistance for heroin and other opioid misuse disorders.

STAFF CREDENTIALS

The treatment team is headed by a board-certified psychiatrist and includes nurses, social workers, occupational therapists and licensed counselors. One loved one polled by Rehabs.com rated staff's level of experience and training a perfect five stars.

WHAT ALUMNI SAY

Rehabs.com has not yet received reviews from alumni of the Mercy Turning Point Treatment Center. On Google, 15 reviewers to date rated Mercy as a whole an average 2.7 out of five stars, with five positive reviews, four lukewarm, and six negative.[1] On Yelp, Mercy received ratings of four and five out of five stars from two alumni to date.[2]

On Google, one chemical dependency counselor praised the quick turnaround they received after requesting information, and the two Yelp reviewers praised the staff's friendliness and professionalism. However, many Google reviewers complained of the hospital's disorganization and lack of communication. Loved one Stella wrote: "If I could just rate the nurses I would and I would rate the nurses on the third floor who assisted me with five stars, but I have to look at the big picture. It is scary the lack of information the doctors are allowed to provide and still maintain employment." The facility responded to the most recent negative feedback, encouraging the alum to contact the facility for further conversation.

On HealthGrove, Mercy has an 88% ranking based on various factors including Medicare performance and U.S. News ranking.

WHAT FRIENDS & FAMILY SAY

The single review from a loved one to date is mostly positive, with four out of five stars given for nearly every category surveyed, including treatment effectiveness, affordability, holistic treatment offerings, discharge processes, and whether treatment at Mercy Turning Point Treatment Center was worth the cost. The reviewer gave five out of five stars for cleanliness and family participation.

FINANCING

The Mercy Turning Point Treatment Center is a part of Mercy-Dubuque Hospital, which accepts private health insurance, Medicaid/Medicare, and payment plans. Pricing estimates and financial aid are also available.

[1] https://goo.gl/pXSCHX
[2] https://www.yelp.com/biz/mercy-medical-center-dubuque

Published on August 2017

User Reviews

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  • Treatment Effectiveness
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Everything was great. My friend said the treatment was the best and he is doing well

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