MercyOne First Step Recovery in Des Moines, IA

Call (515) 271-6075 to Contact MercyOne First Step Recovery

Overall Rating

(4.4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1750 48th Street Suite 2
Des Moines IA 50314

MercyOne First Step Recovery Philosophy

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Review by Contributors


Part of Mercy, a healthcare network comprised of four nonprofit hospitals, First Step Recovery Center of Des Moines, Iowa, provides behavioral health treatment for clients of all ages struggling with chemical dependency and co-occurring disorders. First Step offers outpatient-based treatment and referrals to on-site medical detoxification. A specialized program for adolescents is also available.


To determine an appropriate level of care, clients first participate in a comprehensive assessment. This assessment evaluates psychiatric and mental health, substance abuse history, previous treatments, and available support systems. If clinicians determine detoxification is necessary, patients are referred to the Mercy Emergency Department to undergo detox.

Once a client is stable, they are referred to the First Step outpatient program. Clients participate in one-on-one counseling sessions, group therapy, addiction education, peer support sessions, and family therapy. According to the program’s website, family involvement is an important component to treatment, with education and support provided to loved ones. survey respondents reported that treatment incorporated the 12-Steps.

Once a client completes the outpatient program, First Step offers a continuing recovery program. The no-cost aftercare program includes weekly peer support groups. First Step also provides a separate relapse prevention program, which is designed for individuals who have completed treatment but require additional programming to maintain sobriety.


There is currently no information provided by First Step regarding its treatment staff. Five individuals polled by to date rated staff’s level of training and experience an average 4.6 out of five stars.


Three alumni polled by to date provided mostly positive reviews of First Step. All three former clients indicated they would recommend First Step Recovery Center, with two rating the facility a perfect five stars in all metrics and the third rating it four stars in several categories, including holistic treatment offerings, counseling options, and affordability.

Two of the respondents provided five out of five stars for both individual and group counseling sessions. Alum Lars wrote: “Great program! I am sober." The alumni also praised the staff. Alum Daron wrote: “Continual post treatment care, strong sense of well educated and dedicated staff."


To date, two anonymous loved ones surveyed by provided less positive feedback than alumni of First Step. They gave the center three and four out of five stars in most categories when asked if they would recommend First Step Recovery Center, though one rated its exercise and leisure options only two stars, and both rated its holistic treatment offerings two stars.

Both loved ones gave the facility four stars for the level of family participation offered. One commented that employees were a strong point of the center. They wrote: "staff is great very helpful and very understanding lots of options to choose from."


To date, the one employee who left a review for Mercy Behavioral Health in Des Moines on Indeed has a positive opinion of the program.[1] The currently employed registered nurse wrote: “The staff is welcoming, helpful, and everyone works as a team."


Mercy accepts a wide range of private insurance plans, Medicaid, and Medicare. Financial assistance may be available to eligible clients.


Published on December 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good program, I would recommend.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Helped me facilitate program options available to me during a time of much unsurness and gave me choices with respect/regard to consiquinses and individual needs, and in hind sight I contribute my continual and sustained sobriety to many of the the things taught and understood during the early days of recovery spent here.


  • Treatment Effectiveness
  • Accommodations & Amenities
great program! I am sober.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
staff is great very helpful and very understanding lots of options to choose from

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