Millwood Hospital in Arlington, TX

Overall Rating

(3.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1011 North Cooper St.
Arlington TX 76011

Millwood Hospital Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information. 360 Guide

Review by Contributors


Located in Arlington, Texas, Millwood Hospital provides psychiatric and substance abuse treatment for adults, adolescents, and children. The facility offers both residential care, day treatment, and outpatient programs, as well as a specialized track for clients with co-occurring mental health and addiction disorders. Medically monitored detox services are available on-site.


According to the center’s website, treatment begins with a free assessment conducted by a qualified mental health professional, who will recommend the appropriate level of care. The residential substance abuse program, called Breakaway, is available for adults and is 12-step based. There is also an acute residential program offering stabilization for clients with severe psychiatric problems and a specialized, holistic track for elderly clients. Medication management and discharge planning are key components.

Outpatient options include a partial day program — which offers group therapy, weekly individual and family counseling sessions, and meetings with a psychiatrist for medication management — and an intensive outpatient (IOP) program. Cognitive behavioral therapy (CBT), solution-focused therapy, and motivational interviewing (MI) may be utilized.

Aftercare support groups and an alumni network are available to all Millwood graduates.


The center’s website states the treatment team at Millwood Hospital includes board-certified psychiatrists, psychiatric nurses, therapists, and psychologists.


According to Millwood Hospital’s website, the 122-bed facility is set in a straightforward, low-level brick building near Interstate 30.


Millwood received mixed reviews from former clients. The three anonymous alumni surveyed by at the time of this writing gave the facility five out of five stars for treatment effectiveness. “They went above and beyond what i expected,” an alum noted.

However, the 109 people who left reviews on Google for Millwood at the time of this writing gave a low average of two out of five stars.[1] Numerous alumni comments criticized the hospital for bad food, rude staff, and ineffective treatment. Some alumni called the center “evil," while another alum wrote they were “scarred for life.”

Further elaborating on Yelp, Tana wrote: "The techs/nurses actually started making fun of patients and they were so mean," giving just one out of five stars.[2] The facility had an average of just two out of five stars from nine reviews to date on this secondary review site.


Of the three loved ones who were polled by at the time of this writing, two left negative reviews.

The one loved one who left a positive review wrote to that while the program was costly, it helped their son and offered sufficient aftercare options.

Another anonymous loved one gave Millwood Hospital five out of five stars for accommodations and amenities and noted that the hospital offered “great activities and a positive environment,” but ultimately wrote: “There was no enough emphasis on treatment and was therefore ineffective.”

And a third anonymous loved one wrote there was no one-on-one counseling, and that their niece had to leave once her insurance ran out.

Family members also left commentary on secondary review sites, such as CiteHealth where 13 reviewers' ratings averaged 1.77 out of five stars to date.[3] Most noted problems with communication and poor management of clients. "Family is NEVER allowed to speak with the treating psychiatrist...Trying to reach a loved one is incredibly difficult and time consuming; constant misdirected phone calls, on hold for hours, phones not working etc."


Though has yet to receive feedback for Millwood Hospital from staff, many took to secondary sites to voice opinions, which were mixed. At the time of this writing, there were 28 ratings on Indeed that averaged 2.6 out of five stars and eight ratings on Glassdoor that averaged 2.4 out of five stars.[4] [5]

Though there were some positive statements, the majority of reviewers noted being "overwhelmed and overworked" with many warning job seekers not to work there. Several even noted believing that the organization was only out to make money. "They encourage intake to turn away patients who do not have insurance and refer instead to indigent services," an anonymous staffer wrote in a one-star review.

"Staff taking care of patients treat patients terribly and don't care. Units are dangerous due to minimal staff," another added on the same review site. Still, some offered a bit of positive feedback, including a reviewer who gave two stars but told Glassdoor: "Great place to learn about mental health diagnoses and working with children with behavioral issues, also had some great coworkers."


According to HealthGrove, Millwood offers sliding scale fees and accepts Medicaid and other state insurance, as well as military insurance and Access to Recovery vouchers.


Published on November 2017

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Overall a good place but needs some improvements


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They went above and beyond what i expected. I saw the same thing with others there.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The workers ALL cared about the people in their care.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Not any one on one counseling available. When insurance ran out they made my niece leave.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Local and after care programs were good but costly. It helped my son


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The facility was a great place to be. The treatment was ineffective. The facility has great activities and a positive environment, but there was no enough emphasis on treatment and was therefore ineffective.

Disclaimer is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and 360 Guides that provide valuable information for people making difficult decisions. is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from will vet your response within two business days to ensure it meets our standards for public posting. retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.