Moundridge Valley Hope in Moundridge, KS

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
200 S. Avenue B
Moundridge KS 67107

Moundridge Valley Hope Philosophy

Valley Hope at Moundridge provides individualized substance abuse treatment for clients age 16 and up. Treatment services include assessment, medically monitored detoxification, residential and partial/day programs. Therapy offerings include group, individual and family counseling, 12-Step meetings, spirituality counseling, psycho-educational instruction and continuing care strategies.

Areas of Specialization

  • Residential/Inpatient Drug Rehab
    Residential drug rehab is a structured level of care where the patient participates in different treatment modalities. A team of certified addiction counselors, chaplains, physicians, nurses and psychologists work together to meet the physical, mental, social and spiritual needs of the individual. Patients receive more than 40 hours per week of active treatment therapy including individual counseling and pastoral sessions, marital, couple, family and group therapy. Patients also attend drug and alcohol rehab educational and 12-step orientation lectures and are active in local 12-step meetings. Room and board services are provided in our residential treatment centers. Our kitchen and dietary staff provides quality, home-style meals seven days per week.

  • Day Or Partial Care Drug Rehab
    Valley Hope also provides day or partial care drug rehab for persons suffering from the disease of addiction. This level of care is offered seven days a week and allows the patient to maintain close contact with his or her support in the community and home setting.

Facility Highlights

JCAHO Accredited

Relapse Prevention

Individual, Family Counseling

Meet the Staff

Ryan Culver

Community Services Clinician

Photo of Ryan Culver

Ryan is the Community Services Clinician for Valley Hope's Moundridge and Wichita continuum for alcohol, drug and related treatment services. She is a credentialed counselor that received her bachelor's as well as her master's degree from Fort Hays State University. Ryan has been involved in the chemical dependency treatment field since 2006 and has worked for Valley Hope since 2007. She started out as a counselor for Halstead Valley Hope and most recently was the admission's counselor for Moundridge Valley Hope. She's excited about connecting with the community and assisting in need of information on addiction treatment.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT MOUNDRIDGE VALLEY HOPE

Founded in Kansas in 1967, Valley Hope now operates addiction treatment facilities in seven states: Arizona, Colorado, Kansas, Missouri, Nebraska, Oklahoma, and Texas. The Moundridge facility, opened in 2010 near Wichita, Kan., offers medically monitored detox, residential treatment, and continuing care for adults. Within the state, Valley Hope at Moundridge is one of 14 substance abuse treatment facilities that provides residential, non-hospital detoxification.

TREATMENT & ASSESSMENT

According to the center’s website, the length of treatment varies depending on the client’s needs, however, the residential program typically lasts 30 days and consists of 40 hours of programming per week. Treatment is customized and utilizes a combination of education about the nature of disease and addiction, individual and group counseling, family programming, spiritual counseling, and aftercare planning. It also is highly based on the 12-Steps. In Kansas, the center is among 11 percent of substance abuse treatment centers that provide short-term, non-hospital residential care.

Family involvement is encouraged in the treatment process. In addition, on the last Friday of the month, the facility holds a Renewal Day with a Hurdles group for alumni to share their experiences with each other and with current clients, followed by other activities. After treatment program ends, the facility recommends continuing care, which involves one hour-long group session per week. .

STAFF CREDENTIALS

Valley Hope is one of 21 substance abuse treatment facilities accredited by the Joint Commission in Kansas. The staff at Moundridge includes state-certified and licensed clinicians, but the organization does not provide any further information about staff credentials.

ACCOMMODATIONS & AMENITIES

Moundridge Valley Hope, located 40 miles northwest of Wichita, has 50 beds for clients. Photos posted on the facility’s website show a large complex on attractively landscaped grounds with onsite parking and common living areas with comfortable, simple décor. Tours of the treatment center are available upon request. To date, the 10 individuals polled on the matter appreciated the cleanliness of the facilities.

Facility Cleanliness and Upkeep: 4.4/5

WHAT ALUMNI SAY

Of the 18 alumni surveyed by Rehabs.com at the time of this writing, the largest segment submitted favorable feedback about Moundridge Valley Hope: 10 positive, four mixed, and four negative. As such, most offered high praise for staff and treatment methods, as well as recommended the program and facility.“Valley Hope will give anyone who wants to recover from alcohol and drugs the tools and the motivation to so,” while alum wrote, while another alum, who had struggled with addiction for 35 years, added: “I am a privileged addict to have been able to attend Md Ridge…”

The four alumni who processed a further series of evaluated metrics offered more detailed impressions of their experience, which overall was positive:

Connectivity and Visitor Policy: 3.8/5
Holistic Offerings: 3.5/5

However, a total of eight alumni were neutral or more critical of the facility. Some criticized the high cost of treatment, lack of knowledgeable staff, and the program.“Substandard treatment approach. Only uses the 12 steps which you can learn for free atAA. Nothing for dual diagnosis,” one alum wrote. Several others complained about lack of amenities and strict rules.

On secondary sites, the center received mostly positive coverage to date: 3.7 out of five stars based on six reviews on Google; and 4.3 stars based on 48 reviews on Facebook, which the organization can manage. [1] [2] Most of those who rated the facility and posted comments were overwhelmingly satisfied with their experience.

C.S. on Google wrote: “Excellent treatment facility. It saved my life. They know how to break you down for a reason. My life did a 180 for the better,” which was echoed by G.H. on Facebook: “If it weren’t for Valley Hope I would not be alive right now..." Conversely, in isolated critical comments, individuals claimed rude behavior, feeling unwelcome, and lack of communication.

WHAT FRIENDS & FAMILY SAY

At the time of this writing, six loved ones polled by Rehabs.com provided mostly positive feedback for Moundridge Valley Hope: four highly favorable reviews and two negative. Many commended the caring and knowledgeable staff. “Great staff that have sincere desires to help the whole family heal. As a family member of the addict, my needs and concerns were met,” a loved one wrote. Echoing that sentiment, another loved one added: “Valley Hope really gave our family some insight into the issues one of our family members was facing.”

Of this group of reviewers, the five who processed a series of evaluated metrics offered more detailed impressions:

Likelihood to recommend: 4.8/5
Staff Experience and Training: 4.6/5
Family Participation: 4.4/5

Of the reviewers who had critical views of the facility, one loved one wrote: “This was one of the worst places to send someone with addiction problems. ... I have no idea how they call themselves a treatment center.” Another loved one added: “It was a free for all when it came to talking about drugs, alcohol and sex. I would never recommend this place to anyone.”

FINANCING

According to its website, Valley Hope accepts most forms of private insurance, such as Blue Cross Blue Shield of Kansas, Magellan, Humana, and Multiplan, as well as self-payment. There also are discounted treatment programs if the client agrees to enroll without the use of health insurance. To date, the nine individuals polled on the matter were generally satisfied with the facility's cost.

Affordability: 3.7/5

[1] GoogleReviews
[2] https://www.facebook.com/pg/MoundridgeValleyHope/reviews/?ref=page_internal

Published on December 2018

User Reviews

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RA

This was the worst experience of my life. I visit my girlfriend almost every day and each time it got worst. I saw nothing but men and women hanging on each other as to replace one pleasure with another. It almost destroyed our lives. It was a free for all when it came to talking about drugs, alcohol and sex. I would never recommend this place to anyone. You can't have men and women in the same place and think that they aren't going to try and replace one pleasure with another.

Alb

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Substandard treatment approach. Only uses the 12 steps which you can learn for free atAA. Nothing for dual diagnosis. High relapse rate, over 60 percent dont stay sober a year. Expensive. Insurance only pays about 10 days. They expect you to pay the rest. Give you a loan so you can pay then call collections company when you fall behind.

CD

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The best treatment came from other patients. Counselors are not trained in the advances in treatment. Very backward. Insurance won't pay for more than 10 days so then they talk you into staying and you end up with a $7,000 bill. When you can't pay. they call a collection company.

C

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This facility does not employ knowledgeable staff members in any department. It almost seems like they purposely withhold treatment effectiveness in order to keep bodies in their beds rather than actually help people heal.

PWG

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Highly recommend

Anonymous

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They don\'t let you bring your phone at all. They want you to pay 2000 up front just to be treated like a prisoner. And they want you to stay the 30 days so they can charge you more money. They are greedy and the money is not worth it. You have to be rich just to get clean, that\'s why people stay on drugs. Only go there if you want to be treated like crud and waste a load of money.

Debotrah

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This is a scam and the \"treatment\" is complete bs. This place will waste your money and your time. If you want the best then go to Schick-Shalar Hospital in Seattle, WA.

Anonymous

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The staff is knowledgeable. They helped my brother in law deal with his addiction but also helped my sister take steps to help him and herself. My brother in law went to this facility. He was pretty cross that my sister took him, he was under the influence when she did. But he chose to stay when he sobered. They helped him and gave him the tools to deal with his addiction. At the same time, my sister learned ways that she could help and understand him and also resources to help herself.

Alex

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I entered this treatment center optimistic. I met some nice people. The facility was newer and had a pool table. Some of the staff was nice although the nurses were very un sympathetic to your situation. The chaplains mock your religion as they are agnostic. The whole place smelled like sulphur and the food was less than appetizing. I lost 12lbs in 9 days. Beds were new but less than comfortable. I found it offensive for the chaplain to play \"hurt\" during chapel. Some staff was very nice, however it was very clear that they wanted you to stay as long as they could get you to stay. Like a business. My counselor didn\'t even remember meeting me when I went for my 2nd visit. The nurses could not even keep up with the medication they had given you . If you go, bring money for vending and also they will eventually let you leave to go to dollar store, bring your pillow and your own sheets and towels as theirs are not up to par. Bring MP3 player. You can bring your own food and snacks with you also. I lasted 9 of the 28 days they want you to say before I was insulted enough to leave. The detox was a sucsess for me I am still clean, they will force 12 step on you hardcore. Not my style. The other patients were really cool though and I met some good people. I don\'t see how anyone could stay there 28 days unless the other option was jail. Also bring a phone card if you don\'t smuggle your phone in. And again the food is like school lunchroom without a semi decent dessert. If you drink coffee or like caffeine bring your own drinks as vending only had caffeine free stuff.

Tony

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A great facility that is very effective in all ways. I now have five continuous years of sobriety thanks to Moundridge.

Anonymous

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A multi disciplinary treatment team approach. Inability to address dual diagnosis issues.

Anna

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Great staff that have sincere desires to help the whole family heal. As a family member of the addict, my needs and concerns were met. I was also taught how to help him without being the enabler. The facility is fairly new and accommodations are 5-Star!

Anonymous

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An overall great facility; however, could have used better counseling options.

Anonymous

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Strengths: Food and medicañ treatment. Weaknesses: communications. excellent site that assists.

Anonymous

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the counselors and staff are very well trained and efficient. need to hire more housekeeping staff- the one person trying to keep up with the task is extremely overworked. really appreciate what they did for me during my enjoyable stay-would recommend them highly.

Dave

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I got the same rate as my insurance company since they stopped paying after 5 days. Weekly sessions with a group for 1-1.5 hrs weekly. Valley Hope will give anyone who wants to recover from alcohol and drugs the tools and the motivation to so so.

Anonymous

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Caring, professional counselors who have "been there". Very expensive. Valley Hope really gave our family some insight into the issues one of our family members was facing.

lap

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If you like penitentiaries, this place is for you.

Anonymous

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Caring, professional counselors who have "been there." Valley Hope really gave our family some insight into the issues one of our family members was facing. However, it is very expensive.

Anonymous

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I enjoyed the family participation.

Anonymous

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My sister was there for an addiction to pills, twice. Each time she was welcomed with open arms and accepted. I attended a family class on addiction and it really helped explain the disease. I would and have recommended this facility to others. The counselors and employee's are very nice and accommodating. The programs are well thought out and the security is great. The cost is high. If insurance doesn't cover it, it is not affordable

Anonymous

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A weakness of the facility was how far it was from my home.

ST

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This was one of the worst places to send someone with addiction problems. ... I have no idea how they call themselves a treatment center. It is a joke. I picked up a family member and had to take them to another treatment center before they did any more damage.

Jeff

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I am a privileged addict to have been able to attend Md Ridge. I walked in, scared and almost dead, to face my life with a 35 yr addiction. The staff was with me every step of the way. The education I received has held me through my rehab and learning this new way to live a sober/clean life. I am now 15 mths clean. I still feel welcome to return & share with newcomers my experience, faith & hope. Thank you Valley Hope for saving this drunkin & addicts life!

DLD

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I think Valley Hope needs to be more affordable and also offer more holistic types of therapies to patients while they are detoxing from alcohol and/or drugs, such as massage, acupuncture, exercise therapy.

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