Mountain Manor Treatment Center in Baltimore, MD

Overall Rating

(3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3800 Frederick Avenue
Baltimore MD 21229

Mountain Manor Treatment Center Philosophy

Maryland Treatment Centers Inc., also known as Mountain Manor Treatment Centers, provides a comprehensive continuum of treatment for persons of all ages with problems involving substance use. We feature specialty services for adolescents, young adults and adults. Clinical programs include assessment, residential/inpatient, detoxification, day treatment, intensive outpatient and outpatient substance abuse, dual diagnosis, mental health, special education and prevention services. Mountain Manor treatment programs are accredited by the Joint Commission (JCAHO).

Areas of Specialization

  • Outpatient
    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab.

  • Dual Diagnosis/ Co-Occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

Facility Highlights

Family Education

Family Counseling

Continuing Care Planning

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT MOUNTAIN MANOR TREATMENT CENTER — BALTIMORE

The family-owned Mountain Manor group runs 11 substance abuse treatment facilities that provide the full continuum of care for adults and adolescents in the Maryland/DC region. This facility six miles west of downtown Baltimore offers detox, residential treatment, and outpatient care for adolescents (ages 13 to 17) and young adults (18 to 25) struggling with substance abuse and co-occurring disorders.

TREATMENT & ASSESSMENT

The adolescent and young adult programs are housed in separate units and are unique to the needs of each age group and gender. According to Mountain Manor’s website, the facility is particularly well equipped to treat youth who have been resistant to treatment elsewhere, thanks to a combination of highly individualized treatment and “solution-oriented approaches.”

Also noteworthy is the organization’s dedication to treating youth opioid addiction. Its medication-assisted treatment program uses buprenorphine (Suboxone) and extended-release naltrexone (Vivitrol) along with individual, group, and family counseling.

The residential program combines medical care with psychiatric evaluation and treatment, cognitive behavioral approaches, motivational enhancement, and relapse prevention strategies, and assesses and treats co-occurring disorders. The Mountain Manor school provides school credit, tutoring, and educational assessments.

For those attending the dual diagnosis clinic, the center offers Integrated Dual Disorder Treatment (IDDT), which promises holistic, integrated treatment that includes medication and psychotherapy.

STAFF CREDENTIALS

According to Mountain Manor’s website, staff includes board-certified psychiatrists, pediatricians, licensed social workers, psychologists, nurses, therapists trained to treat co-occurring disorders, and certified addiction counselors. The five individuals polled on the staff’s level of training and experience at the time of this writing gave it an average rating of 4.4 out of five stars.

ACCOMMODATIONS & AMENITIES

Although the facility’s website notes very little information about its living arrangements and amenities, it does note transportation is provided at no cost to local clients. The six individuals polled on the facility’s cleanliness at the time of this writing gave it an average rating of 4.33 stars.

WHAT ALUMNI SAY

To date, Rehabs.com has received three reviews from alumni of this facility, of which one was positive and two negative. The anonymous positive reviewer gave the facility four or five stars for almost every evaluated aspect of the facility, including its accommodations, holistic options, and overall treatment effectiveness. “They are full of caring people not there for just their paychecks, they really want to help people get better,” the alum wrote.

The other two reviewers wrote that they felt treatment was not adequate. One alum, Vic, wrote “counseling was not very good and many many fights were going on.” Another alum wrote that AA meetings would have provided just as much education, and criticized the physical facility. “It's nothing but a run down 1970's era motel that needs refurbishing badly… Lousy food,” they reported.

WHAT FRIENDS & FAMILY SAY

Of the nine loved ones surveyed by Rehabs.com at the time of this writing, six gave positive reviews of the facility, two gave negative feedback, and one was ambivalent. The five loved ones polled on the facility’s counseling options, family program, and holistic options gave them above average ratings of four, 4.2 and 3.8 out of five respectively.

More than one reviewer praised Mountain Manor’s flexibility about payments and qualified staff. For example, M.W. wrote that after the insurance company stopped paying for her son’s treatment, the “facility agreed to keep him despite that decision as long as family paid the boarding fees.” An anonymous loved one, whose cousin attend the facility, wrote “The way the staff has your back and pushes you to succeed is amazing.”

Yet others raised serious concerns about a lack of proper care and attention. M.O. felt that their child did nothing at Mountain Manor but watch movies, adding “The feel of the place is not warm and frankly seems disorganized.” An anonymous loved one wrote that “staff acted unprofessional,” although they added, “The facility was helpful and staff knowledgeable.”

WHAT STAFF SAY

The single staffer surveyed at the time of this writing rated the overall quality of care and leadership only one out of five stars. “I do not believe this was a great facility and they do not pay fair salaries,” the staffer wrote.

FINANCING

According to the facility’s website, Medicaid is accepted along with most forms of private insurance and various state and county funding streams. A sliding fee scale is offered. The six individuals polled on the facility’s affordability at the time of this writing gave it an average rating of 3.5 out of five stars.

Updated April 2017

Published on June 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My grandson has medical assistance and was able to come to Mountain Manor and be detoxed and stay for two weeks. He actually left Mountain Manor a lot healthier than he arrived. They helped him get into a aftercare program and found him a sober place to live

  • Treatment Effectiveness
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I went to this rehab Mountain Manor on Frederick Road across from the cemetery and very much so low class people from Arc of Baltimore mostly counseling was not very good and many many fights were going on...I hate the facility very much so and what makes me mad about it the most was a gentleman who was in The Turk house detoxing off of heroin and alcohol 2 months before I went into Mountain Manor I know because I seen him in the Turk house when I was detoxing there but he had a job working at Mountain Manor as a technician counselor with under a year clean you're not allowed to do that so very very disrespectful...

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My son was referred to this facility from the hospital for mental illness and drug rehab. He was released from the hospital on a Monday with an appt. on Tuesday to Mountain Manor at 12:30 pm . He showed up to the appt. on time and was not seen until 5:30 pm that evening for intake.He was told he was suppose to have a meal, but that food was given to someone else. He txt me and said, he wanted to leave, I told him to stay and give it a chance. He stated to me he told the night manager and the night manager acknowledged that the facility knew about the bed bugs and for my son to put his clothes in the dryer to kill them. My son went back the next day to retrieve his personal belongings and the facility had set them outside on the doorstep. My son will not return to this facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I went in on a Friday and walked out on Monday. It's nothing but a run down 1970's era motel that needs refurbishing badly. One small motel room, tiny bathroom, THREE beds! I was lucky there were only two of us and that was a crowd. Lousy food. It was Feb. and had to go out into freezing cold to get anywhere. Not handicapped accessible. Program wise, I could have learned the same as an AA meeting or 100. 4 days cost $2100! BEWARE, STAY AWAY.

  • Treatment Effectiveness
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  • Meals & Nutrition
A good care with personla touch, not affordable. Good keep uo the work

  • Treatment Effectiveness
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  • Meals & Nutrition
great people offer easy and flexibility payments, hobbies to keep your mind off things. My sister was here for 60 days and this was the best rehab she had been to and the only one that she stuck with. She had been in three other ones and left

  • Treatment Effectiveness
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  • Meals & Nutrition
Helps all age groups but staff acted unprofessional. The facility was helpful and staff knowledgeable, but there is room for improvement.

  • Treatment Effectiveness
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  • Meals & Nutrition
My son went to this facility. He complained starting the first day. At first I didn't believe him and thought he was manipulating just to get out but as I found out during his week long stay he was right. When I called to check about his complaints ( threatened by other residents, hadn't seen Pychiatrist, or case manager ). The staff wouldn't return my call and when his case manager called he had excuses about why things weren't getting done. I finally requested to speak to the supervisor. The supervisor admitted to me the stuff wasn't complying with their duties. The feel of the place is not warm and frankly seems disorganized. My son said all they did was watch movies. I will be complaining to the insurance now because it's a shame that they are charging them so much money for babysitting.

  • Treatment Effectiveness
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  • Meals & Nutrition
It was a nice facility and it keeps family involved.

  • Treatment Effectiveness
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Join now, you will thank me later....... my cousin has been clean for going on 10 years since mountain manor. The way the staff has your back and pushes you to succeed is amazing. They just need more varieties of food.

They are full of caring people not there for just their paychecks, they really want to help people get better. I went in to it opened minded and that's what helped the most I think, along with the people there really knowing how to hit the right chords with how I was feeling. The only downfall was their location.

I do not believe this was a great facility and they do not pay fair salaries.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Not long enough stay. 28 days they are just getting a hold of their withdrawals. Needs to be 60 days or longer.

  • Treatment Effectiveness
Insurance indicated that it was not "medical necessary" for patient to stay after downgrading from inpatient to partial. Facility agreed to keep him despite that decision as long as family paid the boarding fees.

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