About the Facility
Reviewed by Our Contributors
ABOUT NEW BEGINNINGS CASA
Located in Warren, Ark. and operating across ten neighboring county areas, New Beginnings C.A.S.A. (NBCASA) offers residential and outpatient (OP) services to adults residing in those areas. Social and medical detox services are available.
TREATMENT & ASSESSMENT
After receiving a diagnosis of alcohol or substance abuse, clients may enroll in one NBCASA's programs. The residential program is divided into five levels. In the first level, clients develop an initial treatment and aftercare plan, beginning with a detox period for three to five days with the optional use of pre-approved medications.
The next four levels each take six days, meaning treatment lasts on average a month. In the second level, clients further develop their treatment plans, orient to the Our Residential Program, enroll in individual counseling, and undergo 28 hours per week of group didactics. The next two levels continue this treatment, and in the final level clients finalize their aftercare plan and referrals. During treatment, clients participate in 12-step AA/NA group meeting, evidence-based treatment services, various therapeutic techniques, and structured course work.
Several group programs offered at NBCASA include an outpatient treatment group offering individual and conjoint counseling sessions and workshops in early recovery skills and relapse prevention. Clients and their loved ones must attend the family education group each week for up to twelve weeks. All OP clients are required to submit a urinary test during treatment. OP hours at the Warren clinic are 8 a.m. to 4 p.m. Monday, Tuesday, and Thursday.
Staff include SWS and outpatient counselors, an intake coordinator, a receptionist, and several directors. The four individuals polled by Rehabs.com to date on the staff's level of training and experience gave an average rating of 3.25 out of five stars.
ACCOMMODATIONS & AMENITIES
NBCASA's website does not list any information about accommodations and amenities. Four reviewers polled by Rehabs.com rated the facility's accommodations and amenities 3.5 out of five stars and its meals and nutrition four out of five stars.
WHAT ALUMNI SAY
Two alumni polled by Rehabs.com rated NBCASA with fair to positive ratings in several different metrics. Affordability received the highest rating at four out of five stars, while holistic treatment offerings received only one out of five stars and exercise and leisure and connectivity/visitor policy 2.5 out of five stars.
In their comments, clients criticized the program's lack of organization but praised its treatment program and staff's general knowledge. One anonymous client wrote: "knowledge was clearly strong. no organization great knowledgeable counselors and director."
On Facebook, NBCASA received nine perfect five-star ratings from alumni of the program, who provided overall praise.  Alum Stephen wrote that one staff member excelled "because he can break it down to where any one can understand how the big book works."
WHAT FRIENDS & FAMILY SAY
Two loved ones polled by Rehabs.com gave NBCASA mostly positive reviews, rating the facility at its lowest three out of five stars for its family participation program and 4.5 stars for its connectivity and visitor policy. Loved ones praised the clean and friendly place with its proliferate counseling, but crticized the food and lack of family contact. One anonymous loved one wrote: "It helped me understand my nephews addiction."
NBCASA does not list any financial rates on its website; however, according to CiteHealth, payment is available on a sliding fee scale.
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Anonymoustreatment. knowledge was clearly strong. no organization great knowledgeable counselors and director. He is the smartest man on recovery that I have ever known
AnonymousOut patient facility which was good. Under staffed I only had a counselor I went and talked to couple times a week but she was attentive and didn't judge
AnonymousCouseling several times a day. Group meeting gs where you can bring family Should allow more contact with family (if the family is supportive) It helped me understand my nephews addiction
Anonymousclean ...food was bad... friendly place
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