About the Facility
Reviewed by Our Contributors
ABOUT NEW HOPE COMMUNITY SERVICES
Based outside of Maysville, on Kentucky's Ohio border, New Hope Community Services (NHCS) is an outpatient counseling office. Adults, adolescents, and children can access counseling here for a range of difficulties and disorders, including substance use disorder, grief, and relationship problems. NHCS is among the 24.8 percent of Kentucky-based addiction treatment facilities that offer dedicated programs for adolescents, and among the 46 percent that offer DUI classes.
TREATMENT & ASSESSMENT
NHCS also provides a range of assessments, such as ADHD testing, drug testing, and psychological assessments, which help guides clinicians in forming an individualized treatment approach. Treatment is evidence-based and tailored to each client's needs.
NHCS offers counseling in a variety of settings: individual, group, couples', and family. Specialist services include sessions on parenting, anger management, and grief. The DUI course includes three sessions in the evenings per week, for two weeks.
NHCS employs four clinicians, who between them serve more than 300 clients. The single alum polled by Rehabs.com to date gave the center four out of five stars for its staff's level of training and experience.
WHAT ALUMNI SAY
The single alum polled by Rehabs.com to date would strongly recommend treatment at NHCS. "The staff are experienced," they wrote, giving the facility five stars for its family participation and three stars for its counseling options, but just one star for its ability to treat co-occurring disorders.
NHCS also has overwhelmingly positive feedback on secondary sites, with seven five-star ratings on Facebook (where the facility can manage its own page) and a 4.8 out of five-star average rating based on four reviews on Google.  Both of the reviewers who left accompanying commentary praised the center's professionalism. "Very helpful nice careing hipa compliant area is clean neat. Everyone is very professional," Peggy wrote in a representative comment on Google.
WHAT STAFF SAY
"I have witnessed clinicians, case managers, and therapeutic child specialists going above and beyond for their clients, taking phone calls and texts at two in the morning, staging interventions on a moment's notice, doing anything and everything they can and frequently doing so entirely pro bono," wrote a member of NHCS's executive team, in a five-star review on Indeed — the single staff review available at the time of this writing.
NHCS accepts Medicare and private insurance (which are accepted at 39.3 and 64.6 percent of Kentucky-based facilities, respectively). For uninsured clients, NHCS offers a sliding fee scale (available at 58.8 percent of Kentucky facilities). DUI services cost $50 for an assessment and $250 for classes, but the cost of other services isn't currently published. The single individual polled by Rehabs.com to date gave NHCS five out of five stars for its affordability.
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srsThe facility is a peer driven. No professional counseling. The staff are experienced.
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