New Hope Recovery Center in Chicago, IL

Overall Rating

(3.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2835 N. Sheffield Ave, Suite 304
Chicago IL 60657

New Hope Recovery Center Philosophy

New Hope Recovery Center applies a client-centered approach to addiction treatment, providing both holistic and traditional evidenced-based therapies to individuals struggling with substance abuse. New Hope features a comprehensive range of addiction treatment services, offering both residential and intensive outpatient programs as well as aftercare support services for those who have successfully completed treatment. New Hope Recovery Center also offers an Emerging Adults Program, providing young adults ages 18-26 with the recovery resources and education they need to navigate the difficult transition into adulthood while maintaining their sobriety. New Hope recognizes the need for a specialized LGBTQI program, and therefore offers additional resources for members of the LGBTQI community struggling with addiction.

Areas of Specialization

  • Holistic Therapy
    Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.

  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Facility Highlights

Education and Addiction Groups


Community Meetings

Meet the Staff

Jeffrey Zacharias LCSW, CSAT, CAADC, BRI-I

Clinical Director/President

Photo of Jeffrey Zacharias LCSW, CSAT, CAADC, BRI-I

Jeff is a Licensed Clinical Social Worker (LCSW), Certified Advanced Alcohol and Other Drug Abuse Counselor (CAADC), Board Registered Interventionist (BRI-I), Certified Sex Addiction Therapist (CSAT) and Registered Dual Disorder Professional (RDDP) with extensive clinical experience in both the mental health and addictions fields. Currently, he is the President/Clinical Director of New Hope Recovery Center located in the Lincoln Park neighborhood of Chicago. Additionally, he has a private practice in the Lincoln Square area. His areas of interest including working with all aspects of addiction, severe and persistent mental health issues, personality disorders, trauma and its impact on recovery, hoarding and other obsessive-compulsive disorders and issues within the LGBTQI community. Jeff is a member of the National Association of Social Workers (NASW), the National Associations for Addiction Professionals (NAADAC) as well as the National Association of Lesbian and Gay Addiction Professionals (NALGAP) where he is on the Board of Directors. He has had articles published in “Praxis: Where Reflection and Practice Meet”, “Addiction Professional” magazine and “Renew” magazine where he writes a monthly blog entitled “Recovering with Pride” which is focused on recovery issues within the LGBTQI community.

Bradd Easton J.D., MAS, BS

Chief Executive Officer

Photo of Bradd Easton J.D., MAS, BS

Bradd Easton graduated from the University of Illinois (BS – Finance and Masters in Accountancy) and received his J.D. from the University of Michigan Law School. Bradd joined New Hope Recovery Center after more than 25 years of executive experience at three Fortune 500 Chicago companies. As Chief Executive Officer of New Hope Recovery Center, Bradd has been focusing on building New Hope’s recognition nationwide by implementing new marketing strategies, working on search engine optimization for our website presence and researching new advertising channels. He has been an integral part of rebranding New Hope Recovery Center as a client centered facility. He has diligently worked on building new relationships within the recovery community, specifically with programs that assist the LGBT population. He is also a Certified Compliance and Ethics Professional and has taken the lead in getting New Hope Recovery Center accredited by the Joint Commission. He is a member of American Bar Association, Chicago Northshore Compliance Officers and Chicago Regional Business Ethics Network. 360 Guide

Review by Contributors


New Hope is a Chicago-based substance abuse treatment center for adult men and women. The facility offers a variety of services, including residential day treatment and an intensive outpatient program (IOP). There’s also a specialized LGBT addiction program, as well as aftercare options. Detox services are not provided on-site, however, the facility will help clients find appropriate care if medical assistance is needed.


Based on an initial in-person assessment, clients are referred to the appropriate program for treatment. The most intensive level of care offered is the residential day program, which puts participants up in local, gender-specific sober houses while they receive eight hours of treatment a day. Program lengths vary but tend to average between two and four weeks.

A typical schedule includes individual counseling, group therapy, addiction education, and recovery-based homework assignments and workshops on topics such as anger management, grief and loss, and coping skills. Clients also participate in 12-step orientation groups on campus and attend AA and/or NA meetings off-site.

Other activities include yoga, art therapy, adventure-based field trips, gender-specific process groups, and nutrition counseling.

The IOP offers similar programming for three hours either in the morning or evening. A weekly aftercare group is offered to clients who successfully complete either residential or outpatient treatment.


New Hope’s multi-disciplinary team includes a medical director and a board-certified psychiatrist, as well as licensed clinical social workers, licensed professional counselors, recreational therapists, and a licensed professional counselor.


The residential program provides gender-specific housing to its clients through three sober-living communities: Fresh Start, Bridges Sober Living, and Bridgehaus. All offer upscale living accommodations with modern amenities, including fully-equipped kitchens and TVs.


While has not yet received any reviews from this facility’s alumni, feedback found on secondary reviews sites was mostly positive. The two reviews left on Google at the time of this writing were both five-stars, specifically noting the “amazing” and “knowledgeable” staff.[1]

On the New Hope’s Facebook page (which the facility has the ability to edit), the program has received an average rating of 4.8 out of five stars based on 17 reviews.”[2]


The one loved one polled by at the time of this writing gave New Hope a mostly positive review, awarding the facility five-stars for its treatment effectiveness and four stars for its counseling options and its staff’s level of experience and training. The anonymous reviewer described the staff as “great” and told that the “treatment plan was well thought out and followed.” Yet when it came to the facility’s family participation, the reviewer gave a three-star rating and noted a “lack of family input.”

In addition, had received just one review at the time of this writing, and it was negative. The family member gave New Hope the lowest overall rating of one star and expressed concern over the facility’s supposedly gender-specific sober living homes. “I thought this place was about keeping families together which is why we chose it but that Is the furthest thing from the truth,” they wrote. “They have this dorms that are supposed to be girls in one guys in another but they r allowed to house hop whenever they feel free…This is supposed to be a controlled environment for healing not a place to allow cheating.”[3]


According to the facility's website, New Hope Recovery Center accepts Aetna, Blue Cross Blue Shield, and many other private insurance plans, as well as many managed care plans. Yet the rehab points out that insurance companies often do not cover the full cost of treatment. As New Hope puts it: "In general, Residential Day Treatment (RDT) and Intensive Outpatient (IOP) Treatment services are covered by insurance while the actual residential living costs (room and board) are not."

Updated July 2016




Published on August 2016

User Reviews

Review this Center

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I was there for 5 days and in that time they switched my therapist between the two 3x. Gave me wrong medication of another patient. They changed my therapy plan saying I was outpatient then told me to not attend morning meetings then came to the house and told me to leave the house because I was not complient. I was shocked they kept changing my schedule . I was give a train/bus card that was used and had to take a cab w the only 25$ we are allowed to have. But then did not have enough for food because staff gave 3 roommates 2 chicken breast and 1 sweet potato! This cost me 5000 in cash which I did not get back or all my luggage which was in the car of manager. My family got involved and wanted to sue but I said forget it and moved to a sober home until I worked and saved money to rent! Me and my family have been taken advantage of by New Hope at a time when I was weak!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great staff. There was a lack of family input. Treatment plan was well thought out and followed.

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