New Life Community Services of Santa Cruz in Santa Cruz, CA

Call (888) 474-6758 to Contact New Life Community Services of Santa Cruz

Overall Rating

(2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
707 Fair Avenue
Santa Cruz CA 95060

New Life Community Services of Santa Cruz Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information. 360 Guide

Review by Contributors


Located blocks from the beach in Santa Cruz, Calif., New Life Community Services (NLCS) is a Christian faith-based non-profit organization that operates a flexible long-term residential program designed for adults struggling with the effects of substance use disorders.It is one of the 63 (4.8 percent) of California treatment facilities to allow client’s children to reside with them at the center.

With a strong emphasis on vocational rehabilitation, the program’s therapeutic model is based on 12-step principles and participation. This makes the facility one of the 604 (46.1 percent) of facilities in California to offer employment services. New Life Community Services does not provide detoxification services, but is one of the 921 (70.3 percent) of treatment facilities in the state offering outpatient counseling.


According to the New Life Community Services website, upon admission clients participate in a psychosocial assessment to help the staff determine an individualized treatment plan. Clients typically remain in the program for six months or longer, as reported by the facility on its Yelp page.

NLCS represents its approach to the 12 Steps as bringing a “biblical perspective.” The program is also strengths-based and services are culturally informed. In addition to studying 12-step material, residents participate in individual and group counseling, life skills training, and relapse prevention and other educational sessions. Services also include medication management. Residents are screened for drugs throughout their program.

New Life’s residential program in Santa Cruz functions as a blend between a residential facility and sober living community. Vocational and transitional activities are prioritized to promote reality-based treatment. According to the program’s Yelp content, residents are required to complete a weekly minimum of 35 hours of working, volunteering, or attending school. Typically, counseling and group meetings are held at night.

Graduates of the long-term residential program are encouraged to enroll into its outpatient program, Stratton Counseling, as an aftercare service.


New Life Treatment Services staff members bring diverse training and experience to the program. Both co-directors, according to the facility’s website, are clinical psychologists, one with experience in the juvenile justice system. Two of the staff are faculty at a local university and two are ordained Christian ministers. One has experience consulting for California Tribal Programs. The organization employs a master’s level certified alcohol and drug abuse counselor and works with interns.


Located a half-mile from the shores of Monterey Bay, New Life Community Services’ residential facility supports 38 beds for clients, with additional space for their children, up to 17 years old. Photographs on the center’s website reflect a relaxed setting in a residential neighborhood, with a sunny deck, surfboards for residents’ use, a playground, weight-training and exercise equipment, and an on-site chapel. Meals are provided by a master chef.


Feedback from former clients for New Life Community Services at the time of this writing tended to be highly favorable, emphasizing the program's practical or “real life” benefits. The one alum polled by to date indicated that they would recommend NLCS to others. “This is the real deal. They don’t play around with addiction,” they wrote. This reviewer gave five of five stars for the staff’s level of training and experience and the quality of individual counseling.

One individual awarded NLCS five out of five stars on Google, writing that the center was the “best place to change.” [1]

Likewise on Yelp, N.M. rated New Life Community Services five stars, describing their experience as the best treatment they had received in multiple attempts at rehab. This alum’s review described receiving help with multiple areas of life in recovery, including employment and assistance with medical and legal needs. While alum T.A. agreed that NLCS was “better than most recovery homes,” they nevertheless reported inconsistencies and concerns with the program’s regulations, citing limited individual counseling as a facility weakness. [2]

On the facility’s official Facebook page, which its staff may monitor, New Life Community Services earned 4.5 out of five stars based on eight reviews. In a representative review, J.R. wrote: “I learned more than just recovery here, I learned HOW to live my new life!” [3]


The NLCS website touts an affordable program, and the one alum polled by agreed. Clients are expected to contribute a portion of their income for treatment and lodging. New Life Community Services also relies on donations to offset the cost of treatment.

[1] GoogleReviews

Published on February 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.


  • Accommodations & Amenities
  • Meals & Nutrition
I've been to a couple other treatment programs, before this one and also a couple years ago - and never have I encountered individuals who KNEW WHAT ADDICTION WAS like these counselors did at this facility. They really got it in a way that most people, even addicts, don't .... and they just made it okay to be struggling, and taught us how to cope with that fact, instead of trying to just "make it all better" when it wasn't going to be better for awhile. It's a good program, and I could use one. Interesting that this was the survey I received today, I was just thinking for the first time in a couple years that maybe I should actually consider going to rehab again .... They're not codependent and won't buy into your BS and let you manipulate the program and the staff, like most programs will. They actually work to treat addiction, not just to get through the day as an addiction counselor. It was dirt cheap, for one thing. Less than 800 a month, for room and board and treatment costs. It's a program where you have to work really hard to succeed, but by the time you leave, if you make it, you know that you want to be sober more than anything else you've ever wanted in the world, and would do anything to stay that way. We all worked full-time and paid for our expenses that way (except for the prison-funded people) I stayed clean for 3 years .... I just stopped doing what I learned to do .... I felt like I was ready to be back out in the world, I had been there 4 1/2 months and was transitioning to a sober living house about a mile away. I continued to go to meetings, and had a sponsor, a local job, was going to school, and was working the 12 Steps. I was in treatment voluntarily, so didn't have to "finish" the program for any particular reason, so I just transitioned smoothly out when it seemed right to.

Disclaimer is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and 360 Guides that provide valuable information for people making difficult decisions. is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from will vet your response within two business days to ensure it meets our standards for public posting. retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.