New River Valley Community Services - Bridge Program Philosophy
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ABOUT NEW RIVER VALLEY COMMUNITY SERVICES – BRIDGE PROGRAM
Located in Blacksburg, Va., the New River Valley Community Services (NRVCS) Bridge Program provides substance abuse treatment in a drug court setting. According to the facility's website, this NRVCS offering is “a jail diversion program designed to divert individuals with mental illness away from the criminal justice system and into community-based treatment and services.”
As such, within the state, the organization is among 24 percent of substance abuse treatment facilities with special programs for criminal justice clients and also one of 229 substance abuse treatment facilities in all of Virginia. NRVCS serves five counties, with locations in Radford and Fairlawn.
TREATMENT & ASSESSMENT
Only certain people meet the strict qualifications to participate in the Bridge Program. First, clients must have a diagnosed mental illness. Substance abuse alone is not enough to qualify. As such, this NRVCS offering is among 45.4 percent of substance abuse treatment facilities with programs for clients with co-occurring disorders.
Participants also must be facing pending legal charges, be ordered into the program by a judge, or ordered into treatment as a condition of their probation. Individuals already sentenced to a jail term or have sexual charges are not eligible. Additionally, clients must live and face charges in Floyd, Giles, Montgomery, Pulaski, and Radford City counties.
The Bridge Program is a transitional track, intended to help clients between release from jail and finding services to meet their ongoing needs. Clients must commit to a treatment time period of at least six months. Treatment will not continue past 12 months, even if services still are needed. Monthly progress reports and results of regular drug testing are sent to the courts, Department of Social Services, and probation officers.
Clients may receive evidence-based treatment such as individual and group counseling, substance abuse treatment, psychiatric services, medication assistance, help in obtaining community resources, and limited transportation services.
The Bridge Program offers several group treatment options, such as specialized groups on Seeking Safety, Beyond the Bars (BTB), anger management, and others that address relationships and shoplifting. Traumatic experiences are not allowed to be discussed during group sessions with Seeking Safety.
For individuals in jail, some jail services are available that may include psychiatric assessments and medication evaluations. Case managers can provide weekly coping skills groups and help securing ongoing access to community resources upon release.
The NRVCS Bridge Program, licensed by the Virginia Department of Behavioral Health and Developmental Services, is among 67.7 percent of substance abuse treatment facilities in Virginia licensed by a state mental health department. The treatment team includes a case manager, psychiatrist, psychiatric staff, behavioral specialists, clinicians, and case managers. The one alum surveyed by Rehabs.com to date assigned high ratings to the staff's level of experience and training.
ACCOMMODATIONS & AMENITIES
There currently is not any information available on the Bridge Program's website about accommodations or amenities. The one individual polled by Rehabs.com to date rated the facility's accommodations and amenities and meals and nutrition the top five stars, but gave one star for its cleanliness deficient.
WHAT ALUMNI SAY
The one alum polled by Rehabs.com to date submitted a mainly positive review of the Bridge Program, as reflected in the perfect five stars awarded to counseling options, likelihood to recommend, and worth the cost. K.M. offered four stars for treatment of co-occurring disorders; and three stars for connectivity/visitor policy and holistic offerings. However, this former client assigned one star for family participation. "You don’t feel judged, they truly care and help get people back on their feet, off drugs… But only if the person is willing,” K.M. wrote.
WHAT STAFF SAY
At the time of this writing, on secondary sites, NRVCS as a whole received generally favorable feedback from current and former staffers: three out of five stars based on 49 reviews on Indeed; and 3.8 stars based on 17 reviews on Glassdoor.  On the positive end, reviewers described the organization as a "great place to work” with a supportive environment, friendly staff and management, and opportunities to learn and grow.
“TNRVCS was a excellent company to work for. The company provided the most effective care towards each client. The most enjoyable part of working for this company was the continuing education that they provided for each staff member,” one reviewer wrote. Conversely, negative posts referenced large and stressful caseloads, heavy documentation requirements, challenging clients, poor work-life balance, and corrupt management.
Many clients are admitted into the Bridge Program as a condition of a bond, judge’s sentence, or condition of probation. The facility provides no additional information about the costs or payment options available.
Published on November 2018
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