New Season - Pensacola Metro Treatment Center in Cantonment, FL

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(3 of 5)
Treatment Effectiveness
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2420 South Highway 29
Cantonment FL 32533

New Season - Pensacola Metro Treatment Center Philosophy

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Review by Contributors


Located in Cantonment, Fla., Pensacola Metro Treatment Center is one of the 78 (11.7 percent) of Florida treatment facilities to offer outpatient detox and medication-assisted therapy (MAT) for individuals struggling with opiate addiction. The center is one of more than 50 facilities operated by New Season, formerly known as Colonial Management Group. The center is open in the mornings only, from 5 a.m.


Treatment begins with an assessment interview, followed by an induction phase: a few weeks of frequent monitoring while the client stabilizes. After the induction phase, clients continue to meet regularly with their counselor though the frequency of treatment does taper.

The Pensacola Metro Treatment Center utilizes the medications methadone, buprenorphine, and Suboxone, which are offered by 7.5, 22.5, and 29.3 percent of Florida treatment facilities, respectively.

The facility also does medical exams to ensure clients' safety. According to the facility's website, the program makes use of these medications in combination with individual, group, and family counseling, plus referrals to other community resources.


Medications are prescribed under the supervision of a physician. Clients also meet regularly with counselors and nurses. The single individual surveyed by to date gave the facility four out of five stars for the staff’s level of training and experience.

WHAT ALUMNI SAY has not yet received any reviews from this facility’s alumni, though secondary sites yielded mixed feedback. To date, on Google, the facility has an average rating of 3.6 out of five stars based on 47 reviews.[1] On Yellow Pages it has an average rating of a 3.2 stars based on four reviews.[2]

The negative reviews consistently described the center as simply a money-making operation. "Still a money grabbing 'business'," wrote Gary in a representative Google review. Others complained that the facility was understaffed and had long waiting times. Despite these complaints, several reviewers spoke highly of the facility and its staff. "These are great people and want to see you succeed in life,” wrote Joseph in a representative review on Google.


The single loved one polled by to date gave a mostly positive review and indicated that they’d recommend the facility. The loved one gave the facility four out of five stars in 12 out of 15 evaluated treatment metrics, including its holistic opportunities, family participation, counseling options, and treatment for co-occurring disorders. "My bf is sober!!" the anonymous reviewer wrote, though they added: "However, he sometimes felt that the staff was not attentive and not helpful.”


New Season is one of the 463 (69.3 percent) of all Florida treatment centers that accept some forms of private insurance and also one of the 254 (38 percent) of treatment centers in the state to accept Medicaid. The lone survey respondent to date gave the facility four stars for the affordability of its services.

[1] GoogleReviews

Published on November 2019

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My bf is sober!! However, he sometimes felt that the staff was not attentive and not helpful.

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