New Ulm Medical Center in New Ulm, MN

Overall Rating

(3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1324 5th St N.
New Ulm MN 56073

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT NEW ULM MEDICAL CENTER

Located in southern Minnesota’s Brown County, New Ulm Medical Center (NUMC) is a small general hospital that provides treatment services to adults and children who are struggling with mental health and co-occurring substance use disorders. The nonprofit facility is one of fewer than one percent of 356 treatment centers in the state to provide hospital-based, inpatient detoxification services.

NUMC also manages an addiction and mental health services outpatient clinic in Mankato and is part of Allina Health Group, which includes Mercy Hospital - Unity Campus in Fridley, which offers a 28-day residential and 12-week intensive outpatient program.

TREATMENT & ASSESSMENT

Addiction services clients at New Ulm Medical Center begin with a chemical dependency assessment. If needed, medical detox is provided to assist with the withdrawal process from alcohol, opioids, or other drugs. Non-detox inpatient care, available for adolescents and adults, typically addresses primary psychiatric disorders. Outpatient programming is offered during daytime hours, Monday through Friday.

Individualized treatment plans, as appropriate, incorporate medication management; individual, group, and family therapy; and home-based mental health services. According to an American Hospital Association 2017 document, NUMC coordinates with regional drug courts to assess, recommend, and provide care. In 2017, 23.6 percent (84) treatment facilities in Minnesota provided specialized programming for clients involved in the criminal justice system.

STAFF CREDENTIALS

The facility's website indicated that New Ulm Medical Center's addiction treatment team includes nurses. No additional information regarding credentials is available at the time of this writing; however, the one individual polled to date by Rehabs.com rated the staff's level of training and experience three out of five stars.

ACCOMMODATIONS & AMENITIES

The 45-bed New Ulm Medical Center campus is tobacco-free. There is no information provided by the facility regarding the size or living arrangements of the inpatient psychiatric unit. However, the one individual polled to date by Rehabs.com awarded five out of five stars for the facility’s cleanliness and maintenance.

WHAT ALUMNI SAY

Rehabs.com has not yet received any reviews from New Ulm Medical Center’s alumni. Elsewhere, feedback for the general hospital reflected largely favorable opinions of the treatment staff and quality of care. On Google, 16 individuals provided an average rating of 3.6 out of five stars.[1] Three of these reported dissatisfaction with their experiences, which tended to focus on inadequate attention or respect from doctors. The vast majority, on the other hand, described staff in terms such as “knowledgeable,” “patient,” and “thorough.”

Likewise, the hospital’s official Facebook page, which its staff may manage, revealed a rating of 4.4 out of five stars, based on the opinion of 73 people.[2] Reviewers commonly highlighted the staff’s professionalism and affability.

WHAT STAFF SAY

The sole individual polled to date by Rehabs.com, a former employee of New Ulm Medical Center, rated their likelihood to recommend the addiction services department to others three out of five stars. They cited program inconsistency and administration as weaknesses, granting two stars for counseling options, but four stars for treatment of co-occurring disorders.

FINANCING

The facility's website indicates that New Ulm Medical Center accepts insurance plans and lists about a dozen insurers at the time of this writing, including Medicaid and Medicare.

[1] GoogleReviews
[2] https://www.facebook.com/pg/NewUlmMedicalCenter/reviews/

Published on February 2019

User Reviews

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kjw

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths:Small facility. Weakness:Programin and consistency. This facility needs strong leadership to provide the best care. bosses slow down the pace and paperwork.

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