NorthPoint Recovery in Boise, ID

Overall Rating

(4.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
10787 W. Ustick Rd
Boise ID 83713

NorthPoint Recovery Philosophy

We are proud to be accredited by The Joint Commission and are a 12-step based program.

Northpoint Recovery is dedicated to providing a safe, therapeutic environment where those struggling with addiction can build a foundation for their recovery and gain a clear vision of hope. We live by the following values: commitment to excellence, doing good for others, engaging in innovative empirical based treatment, and showing respect to all.

Areas of Specialization

  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

  • Outpatient
    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab.

Facility Highlights

DUI Assessments

2:1 Staff to Client Ratio

LGBTQ Specialized Programs

We respect and honor all individuals reaching for recovery.

Meet the Staff

Erica Lopez

LCSW, LCPC/ Clinical Director

Photo of Erica Lopez

Erica is a Licensed Clinical Social Worker. She graduated from Boise State University’s Advanced Standing Social Work Program in May of 2013. Erica’s professional background has been in substance abuse, crisis intervention, family therapy, trauma therapy, vulnerable population advocacy, and working within the LGBT community. She finds passion in getting to the underlying cause of ongoing struggles for clients. Erica consistently works towards encouraging and motivating clients to seek ongoing change in life to better their circumstance. Erica continues to contribute to, and advocate for, the addict and alcoholic recovery community. She finds that working in this field is not only rewarding but life changing, as well. Erica is excited to continue to grow professionally within NorthPoint Recovery.

Mike Biggens

CADC/Program Director

Photo of Mike Biggens

Michael Biggins M.Ed, CADC has been in the treatment services for the last 10 years. Michael has held positions as a crisis intervention specialist, counselor, assistant drug court coordinator, treatment supervisor and program director. Michael has worked in nearly all adult treatment modalities - from conflict resolution for violent offenders to court supervised treatment for a diverse adult addicted population to treatment care for opiate sufferers to self-determined outpatient services to inpatient adult treatment services to education for patients, families and the community. Michael brings a supportive, patient-centered, strength-based approach to the multidisciplinary team at NorthPoint Recovery. Michael recognizes the treatment focused, 24-hour structured, holistic care offered by the NorthPoint program affords patients the greatest opportunity for success and he is proud to be a member of the team of clinicians.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT NORTHPOINT RECOVERY

Set in a simple but modern roadside facility in Boise, Idaho’s Treasure Valley, NorthPoint Recovery provides residential drug and alcohol addiction treatment for adult men and women. The typical length of stay is 28 days, and clients with co-occurring addiction and mental health disorders are also treated. Medically monitored detox services are available on-site.

TREATMENT & ASSESSMENT

Each client receives a comprehensive assessment upon intake, which includes a complete physical conducted by the facility’s nursing staff, according to the center’s website.

Treatment at NorthPoint utilizes evidence-based practices including cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), along with addiction education, 12-step meetings, and group, individual, and family counseling. Experiential activities are also offered and include yoga, aerobics exercises, and personal training. The facility also offers hikes as a means of exercise, and therapy groups focusing on process, education, and art.

According to the facility’s website, NorthPoint is LGBT-friendly and prides itself on being a safe, sensitive, and comfortable environment for individuals who identify as lesbian, gay, bisexual, and/or transgender.

STAFF CREDENTIALS

The facility’s website notes Northpoint’s treatment team includes a medical director and a 24-hour nursing staff trained in addiction counseling, along with a licensed practical counselor, a licensed social worker, a certified alcohol and drug counselor, and a number of psych techs. The facility boasts a 2:1 staff-to-client ration.

ACCOMMODATIONS & AMENITIES

The 22-bed facility is made of clinical-looking interior spaces, along with simple shared bedrooms, a gym, laundry room, and small cafeteria (which provides professionally catered meals). There is a well-landscaped outdoor area with a garden and seating. Cell phones and other electronics are not permitted during treatment.

WHAT ALUMNI SAY

15 alumni polled by Rehabs.com to date gave NorthPoint nearly all positive reviews. Of them, 13 gave the facility a positive recommendation, while one was mixed and another negative. Alumni on average rated the facility highly in every category, with the highest ratings in treatment effectiveness, professional counseling, and cleanliness.

In comments, alumni suggested the food could be improved and accommodations more spacious, but overall alumni felt that the staff were caring and educated, treatment structured yet varied, and the facility clean. Alum S.H. wrote: "Yoga, gym, art, and outdoor experiences were greatly appreciated."

WHAT FRIENDS & FAMILY SAY

Four loved ones polled by Rehabs.com to date also gave NorthPoint generally positive reviews, rating the facility highly in counseling options, family participation, and cleanliness. All of the respondents noted that the staff showed genuine care and concern for clients. One anonymous loved one wrote: “Showing respect to their clients, innovative treatments and giving hope were strengths of the facility."

WHAT STAFF SAY

Two staff members polled by Rehabs.com to date all gave NorthPoint perfect ratings in every category. Both repeated notes that accommodations were small but also praised the facility's staff and effective treatment. Staff member A.M. wrote: "Clean, safe and effective."

FINANCING

According to NorthPoint Recovery’s website, most major insurance plans are accepted.

Published on December 2017

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

The staff was super helpful and deligent. Both the nurses and techs were on point. The catered meals were great, and I met some great people.

If you are stuck in addiction North Point will help you navigate the road back to health and recovery. I owe my sanity and life to North Point.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great staff, great facility, saved my life.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint rocks. By far the best treatment center I have ever been to. The staff is amazing and they are extremely accommodating. I would highly recommend it to anyone that wants to make a change in their lives:)

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Amazing experience!!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint was a great experience for me, all the staff was very kind and caring during my stay. The days are very structured and full of fun activities. I would recommend to anyone looking for treatment to look into northpoint.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Love this Wonder Place ! Taught me so many coping skills for my anxiety and addiction. I would and Do Highly Recomend this Facility for anyone struggling with addiction. The Staff are Awesome! Age does not matter, I'm almost 61....We were all treated with Respect and Compassion! Thank you NPR FAMILY, Always in My Heart!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint Recovery changed my life. I’m so happy I made the decision to go to Northpoint. I struggled with alcoholism for 14 years and tried stopping on my own. It never worked. I am now 50 days sober and have a program in place that is working. I have not had the desire to drink but know what to do if and when it comes. The staff is unbelievable of how much they care. It’s not just a job to them, they know lives are at stake. They leave the facility daily and it doesn’t feel like you stuck in an institution. I felt comfortable day 1. And with professionals who were addicts them self they have tons of life experiences that helped me. I would recommend Northpoint for anyone that has addiction issues as it has changed my life.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great Staff, program, and rehab!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
There was not many good decisions made by me in the first 12 days of 2017. (Or the 26 previous years) but walking through the doors of Northpoint was the first move in the right direction. I did not want to drink or use anymore and I could not stop. The staff at Northpoint understood and helped guide me into a place I could have only dreamed of. The nurses listened, gave wonderful words of wisdom and advise. The counsolers seem like they have walked in my shoes because they understood my every word and feeling. They have activities that helped make me feel human again. Every staff member there truly cares for Every person there. Northpoint helped me get my life back! One day at a time!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Caring staff and quality treatment. Counselors and nursing staff are compassionate and knowledgeable about the disease of addiction. I highly recommend this facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
North point is the best in best recovery centers I would highly recommend it to anybody who would need help 10-10

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
If you’re serious about your recovery I strongly suggest

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
N.P.R. gave me all the support and tools I needed to manage my addiction. The staff is very supportive and truly care about patients. All are treated with respect and understanding. I made life long friends that are just like me.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great experience, caring staff. Really taught me in depth about my disease and the recovery process. Thank you NPR!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I went to Northpoint recovery in June of 2017. Before attending, I was in and out of the rooms, and just couldn't stay clean. I got kicked out of my previous treatemnt center for relapsing multiple times and it got to the point that I was out of options. Going to Northpoint was the best decision I ever made. The staff was amazing. They truly care about their patients, always willing to help, and when I completed my stay they kept in contact with me. I now have 10 months, and in 2 months I will have a year clean for my very first time in one year. I am recomending this place to anyone who is in need. They were also very thorough in informing and teaching us about addiciton, along with giving us tools and assignments to that allowed us to reflect on our addiction, and gave us tools to help us stay sober.

Highly Recommend this Encouraging, Life changing rehab Facility, hard to call it that because it's like we're all family👍The staff is Awesome!!! At 60 years old They have taught me a New way of Living! I learned so many ways to live a sober Life, I am so grateful for Northpoint Recovery, and all the Guidance. Truly my Greatest choice in Life! Thank you all NPR!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint legitately saved my life. When I showed up I wasn't fully convinced I was ready to do this. Northpoint staff truly care about their patients and strive to get them help. Everyone I met there made me feel like I was finally in a supportive loving family and I'm forever grateful I got help.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint is the best rehab facility there is I would definitely recommend this to anyone who is looking for help.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NPR saved my life. NPR staff and family are amazing! I highly recommend them.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Amazing place with great staff

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NPR family saved my life, and gave me so many tools to use in my recovery outside of the facility. I got to know myself all over again. Every single staff member cares about you there, one day I will give back to places like these. They save lives! Best in the West in my opinion!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Love working here. I truly feel valued and cared about as part of a team and a family.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great experience, amazing support, loving staff. Would defiantly recommend. Very structured in a good way. Great environment and vibe.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The techs were awesome, the nurses were very friendly and the counselors are impeccable.The amenities were better than expected. I was given the tools to learn how to live a sober life and am enjoying the benefits.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great recovery facility!!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint is amazing! The staff and peers want you to succeed. I promise.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint was a great experience. Would highly recommend to anyone who is serious about recovery.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NorthPoint Recovery saved my life. This Facility is like none I've ever seen before. The nursing staff, techs, and counselors were amazing. I felt like my voice was heard and they really listened to all my concerns. I have just received my 18 month coin and I couldn't have gotten to were I am today without the help and guidance of North point. Thank you! I am forever grateful for everything.

It was a great place recommend it to others. It changed my life

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great recovery center. They go through all the steps to help achieve sobriety

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great program. Highly recommended!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great staff and great aftercare. Made me actually want to do this for myself.

Northpoint recovery not only helped me get my life back on track but gave me the tools and resources to carry throughout my life in fight my disease. I am grateful for this opportunity!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NPR saved my life. NPR staff and family are amazing! I highly recommend them.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NorthPoint saved my life.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NPR truly changed my life. Every memeber of staff there genuinely care about you and your life. I learned so much there about addiction, and my mental illnesses. Best rehab ever!!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Caring, all-around excellent staff. They gave me all the tools I need to stay sober.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Thank you North Point Recovery Center for giving me a jump start on my recovery you guys gave me new tools for my journeyman tool box that I have I want expecially thank my two counselors what a amazing counselor was he was able to help me dump some stuff that I carried around for many years like since I was 8 years old he was awesome man and my counselor he's another awesome man I love that man he did baby steps with me so I could understand what I needed to do with my assignments he was great all the counselors are great but those to stand out to me the most I love those place I love the facility clean awesome I'm overwhelmed with all the joy that you guys are putting him to my life I can do this I can do this I believe in God so show me God thank you again

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This rehab has been so helpful in getting me back on my feet. The staff is so caring and genuinely looks out for the patients. They teach you so much about the science of addiction and how you can recover from it. Their out patient program at Ashwood is also very extensive and in depth. You get to do yoga and go to the gym at in patient and they feed you great food. I would highly recommend this place.

The staff was very caring and invested in my recovery. The facility was very clean. They were very helpful as far as financing went.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Best thing I could have done for myself.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint was great. Food was especially good. Resources for recovery were made readily available. Staff was polite and relatable.

I really enjoyed northpooint

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff professional & friendly, anyone needing addiction treatment this is the place for Boise

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Going to Northpoint was the best decision I ever made. The staff is amazing!!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NorthPoint Recovery should win an award for best rehab center on Earth. The staff are incredible and genuinly care about their patients every day. They share their own stories of recovery and inspire us all to want what they have; sobriety. The days are perfectly structured with "classes" on our diseases, "processing" things we're battling, exercise, yoga, tai chi, 3 square meals cooked to perfection and amenities that are appropriate to our recovery. Their program is mindblowingly awesome and really works! I've seen many of my peers "graduate" from this facility and they can honestly say they are still sober. We owe our lives to this place.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This place is wonderful..... great staff..... great food....good sober activities.....I would recommend this place to any suffering addict.....they care for everyone like they are family.....

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was definitely a better experiance

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I love being a staff member in this amazing rehab.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Life changing experience. The staff was awesome and the counselors were very professional and empathetic. A majority of the staff are in recovery so they know exactly what patients are experiencing.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Big thank you from myself and my family to Northpoint Recovery for giving me toils to stay sober. The staff was amazing and the facility was clran. Thank you!!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint Recovery changed my life, and made it possible for me to return to school and manage my life again. Amazing staff, and great education.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I am very grateful to the staff and the support they gave me on my road to recovery.

It was the best experience for recovery. They helped me find my happiness and truest self.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I thought that the program was very beneficial to my husband and our relationship.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Overall experience was great except for where my room was located because I was right across from the nurse's station where everyone likes to talk really loud. The phone was also located there and the TV was mounted to the adjoining wall.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My 28 days at Northpoint were life changing. I learned a lot about myself and my chemical dependency, the counselors, techs, nurses, and doctors are extremely helpful. The food was amazing, and the schedule was packed with structure and relevant material. Yoga and the gym also made a huge impact on me that I’m able to carry with me even after discharge. This was my second time in treatment and because of Northpoint, it will likely be my last.

Amazing facility and the admissions team are the best around

The staff really make you feel like you're a person and not just some one who is going to cycle out. The techs, nurses, and clinical team are amazing

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great facility !!!

second rehab I've been too and by far the best amazing staff and counselors and super great food thanks North Point for giving me tools to make a lasting difference in my life.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Best treatment center ever!

the best place to go for new beginnings.

I highly recommend this rehabilitation center for anyone with the desire to recover. Great staff, nurses, and counselors!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff and counselors were fantastic an so was the food.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Best program I have ever attended

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I participated in a diferant facility prior to this one and there is no comparison this one is amazing good staf great programing and i now have 2yr 2mo sober after leaveing here.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
We were given a daily routine that included fitness, yoga, addiction recovery classes and other interactive education materials. Having this balanced routine and time away from temptation was extremely helpful. I particularly enjoyed the yoga!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The staff was very knowledgeable and kind. I always felt comfortable speaking with counselors, nurses and staff.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My son came out of the 28 days, a changed man. He has a lot of work left to do, but he has hope and that is something he hasn't had for years!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The staff's caring and commitment made all the difference. I felt the program was in depth and touch on all aspects of addiction.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They helped me save my life ....

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I had a great experience at NPR! The staff went above and beyond to help out patients. They were very passionate about recovery. The facility was very nice, and kept very clean.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
So much education and detail. The counselors really want to help you make a change in your life and will guide you through all the changes

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Excellent! The truly care about each patient.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Tremendous, experienced staff who serve with passion

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Attentive and knowledgeable and attentive staff. Vital emphasis on mindfulness and spirituality.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Amazing. The group was so tight. Staff blew my mind.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint taught me the tools I needed to be successful in my long term sobriety. The staff was compassionate and educated on the disease. The structure of treatment was firm and well planned on a daily basis, they kept me busy and motivated throughout my inpatient stay with them.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The patient to staff ratio is amazing, the amount of compassion is unparralled and the expertise is mind blowing

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Amazing. Northpoint literally saved my life. I could never thank the staff enough.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NorthPoint is amazing. Best staff, great treatment and good people.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
NorthPoint has some of the best treatment around. If you read their reviews - you'll see what I mean. Their services are straight-forward and effective. I would recommend them to anyone struggling with addiction.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Northpoint has a few great counselors with amazing personalities, that have been through addiction and uderstand the recovery process and how to properly prepare people for the difficult experience of learning how to live a sober life. This place is horrible for a holistic approach. Detoxing here is miserable, they leave you alone in a room for 3 days without being able to even call any family or friends. After the 3rd day of pretty much isolation, they expect you to be "peppy" and "back to normal". There is alot of drama, trashtalk and childish behavior that is feuled by staff itself. When i was discharged ,after an accusation that i was never given the opportunity to address, staff and counselors made me leave the facility without even allowing me to make a phone call to my mother to ask for a ride.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I can say that this institution helped me to overcome my addiction for years have passed after that and now I think of it without problems like my wife and my children live a life without problems. Something that should narrow is the need to learn when to place a person in such an environment, this is because everyone can not be favorable, this depends on each person.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Know how to treat addiction. Some didn't seem to care about us as people. It was a nice place and I learned a lot. Wish there was more transition help back into normal daily life

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Showing respect to their clients, innovative treatments and giving hope were strengths of the facility. Distance you have to travel to reach facility was a weakness. They care about each individual and sees to their needs, treatments. Also their exercise program is excellent.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
i think they need more people so they can get things done .

Featured Facilities in this Region

Photo of Sunspire Health Astoria Pointe
Ad
Sunspire Health Astoria Pointe
  • Detox
  • Residential Treatment
  • Outpatient Treatment with Community Housing
Learn More
Photo of Acqua Recovery
Ad
Acqua Recovery
  • Joint Commission Accredited
  • A lakeside setting of mountains, streams, and waterfalls
  • Addressing trauma and core issues with the best science and research available
Learn More

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.