NYC Health + Hospitals/ Bellevue Behavioral Health in New York, NY

Call (212) 562-4141 to Contact NYC Health + Hospitals/ Bellevue Behavioral Health

Overall Rating

(3.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
462 First Avenue
New York NY 10016

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ABOUT NYC HEALTH + HOSPITALS/ BELLEVUE BEHAVIORAL HEALTH

NYC Health + Hospitals/Bellevue, located in Manhattan, was founded in 1736 and is the oldest public hospital in the United States. Inpatient residential care is available for those struggling with substance abuse issues or co-occurring mental health issues.

Other adult services include a methadone treatment program and outpatient care options. Bilingual treatment is available for Spanish and Chinese-speaking individuals, and medical detox is offered on-site. Inpatient and outpatient care is available for children and adolescents in separate units.

TREATMENT & ASSESSMENT

According to the facility’s website, care consists of individual treatment plans that include individual and group therapy and medication management, with the goal of helping patients return to their communities as productive, contributing members. Family participation is encouraged.

Intensive medical and psychiatric care may also be integrated into treatment as needed. Bellevue offers different specialty programs to accommodate the needs of different patients including the Intensive Personality Disorder Program (IPDP), for those with personality disorders, and the Geriatric Psychiatry Clinic for individuals over 65 years old.

For those suffering from substance abuse issues, there is a methadone treatment program that combines psychiatric treatment and counseling with vocational rehabilitation.

Bellevue also provides community assistance through a Supportive Case Management Program that targets homeless mentally ill adults and outpatient programs for those who have been court-ordered into treatment. Crisis intervention services are available 24 hours a day.

STAFF CREDENTIALS

As a hospital, Bellevue employs a comprehensive treatment team of doctors, nurses, occupational therapists, and social workers.

ACCOMMODATIONS & AMENITIES

Potential Bellevue patients can expect a traditional hospital setting. There are eight different inpatient units. The medical detoxification unit has 20 beds. Alumni and loved ones of alumni provided and average rating of three out of five stars for Bellevue’s accommodations, and more than one reviewer noted that the facility was clean.

WHAT ALUMNI SAY

Three of the four alumni surveyed by Rehabs.com shared positive experiences. All four alumni agreed that the accommodations were satisfactory, giving the facility four or five out of five stars. When asked if they would recommend the facility, the alumni offered a lukewarm average rating of 2.75 out of five stars.

The three alumni polled on exercise and leisure provisions and holistic treatment offerings each gave two- and three-star ratings, while feedback regarding family participation was mixed, with a one-, a two-, and a three-star rating.

Some alumni appreciated the innovative and diverse treatment options. One anonymous alum awarded their treatment effectiveness a maximum five stars and wrote: “I was amazed to see so many creative offers. Kareoke art therapy, dance instructors, drama group (s). Yoga, breathing exercises. CBT. Anger Mngt. Peer Counselor facilitated groups… And the groups are amazing. Patients that would'nt talk for 2 weeks would get up and sing at kareoke.” However, this same alum felt that staff had “little understanding” of how to appropriately care for patients struggling with relapse.

Another anonymous alum felt that treatment was highly effective and noted the involvement of family members. They praised the “very professional” staff, but were critical of the actual facility, writing: “Facilities need to be updated.”

Other critiques of Bellevue included the duration of treatment. One anonymous alum who struggled with heroin addiction felt that three to five days of treatment was insufficient. They wrote: “when you leave your still sick.”

WHAT FRIENDS & FAMILY SAY

The four loved ones polled by Rehabs.com to date were positive in their responses but not without constructive feedback. All loved ones gave four- or five-star ratings for the facility’s cleanliness. One anonymous survey respondent felt that the hospital was “clean” and “well run,” but gave treatment effectiveness a middling three out of five stars. They also noted that the hospital’s services were “expensive.”

An uncle of a former patient found the facility to be “on the small side,” but praised the staffand the positive change he saw in his nephew. He told Rehabs.com: “I really liked the staff they were friendly and knew all the patients by name … My nephew who is usually a very nervous young man seemed calm and relaxed and open to having us visit.”

FINANCING

While Bellevue does not publish its rates, one can assume that pricing is in line with that of a public hospital. Medicare, Medicaid, and private insurance are accepted, and some financial assistance is available for qualifying individuals.

Published on August 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I was at first nervous to enter just because of the stigma associated with this type of facility but there was plenty of staff around and security guards. It was very clean and I saw 2 different people who I later found out were clinicians walking around and interacting with the families, friends and patients. They were making sure the visits were going well. We got to ask questions in an easy setting and if we asked something pertaining to my nephews particular treatment we were nicely told that those personal questions are answered during the friends and family meetings with the patients permission. The facility was a bit on the small side as far as where everyone visited but there were a lot of visitors so when we all weren't there I feel that "day room" would be more than enough room for the patients to interact. I really liked the staff they were friendly and knew all the patients by name and respectfully called them Mr. whatever their last name was. My nephew who is usually a very nervous young man seemed calm and relaxed and open to having us visit which surprised me because we thought he would be jumpy and not wanting anyone to see him there but he said its all part of getting better so we know they encourage these visits for their own well being as well as ours.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
has some good groups if you are artistic. people that get high will do fine there people that get high to escape might not

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I was amazed to see so many creative offers. Kareoke art therapy, dance instructors, drama group (s). Yoga, breathing exercises. CBT. Anger Mngt. Peer Counselor facilitated groups. However you'r locked in curfew. Lights out too early and too loud. Attendents have little understanding of how to treat patients when they are in relapse. Bellvue has the best mental health in patient facility in the state. I have seen patients recover near fully once they understand it's their meds that are making them feel better. And the groups are amazing. Patients that would'nt talk for 2 weeks would get up and sing at kareoke.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They use right medicine to detox from heroin. They don't keep you in hospital long enough. They detox you off heroin with methadone which is a good thing but problem is they only keep you for 3 to 5 days so when you leave your still sick

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Clean, well run but Expensive.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Rehabilitation was very effective and involvement of family members was encouraged. Facilities need to be updated. Very professional staff.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Cheap and Low quality

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