OnTrack, Inc. in Grants Pass, OR

Overall Rating

(2.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
720 NW 6th Street
Grants Pass OR 97526

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT ONTRACK, INC.

OnTrack, Inc. is an Oregon-based organization offering a wide variety of addiction treatment services, including residential and outpatient programs for adults and adolescents seeking treatment for addiction. These services include treatment for gambling addiction, DUI education programs, family therapy programs, a healthy babies program, housing for low-income individuals or clients with HIV, and gender-specific residential programs for parents and their children. According to HealthGrove, the facility in Grants Pass offers residential and outpatient substance abuse treatment, and provides medication assisted treatment with buprenorphine or Vivitrol.

TREATMENT & ASSESSMENT

OnTrack offers two highly specialized residential programs, both of which allow parents to bring their children with them to treatment. There are only eight (3.5 percent) facilities in Oregon that have residential spaces for the children of clients in treatment.

The HOME Program accommodates both parenting and pregnant women, and is one of 45 (19.9 percent) facilities that offer services for pregnant women. The treatment process begins with comprehensive health assessments. Clients are screened for health risks such as HIV and hepatitis C, treated for any minor physical issues, and connected to primary health care providers, dentists, and pediatricians. A staff nurse is in charge of making sure each client attends their scheduled appoints and follows through with doctors’ orders.

Treatments consist of individual and group therapy, along with daily life skills classes that teach clients how to find and maintain employment, manage money, maintain healthy relationships, resolve conflicts, and be more effective parents. Specialized treatment groups for nicotine cessation, exercise programs, and preventative education courses for infectious diseases are also made available as a part of the individualized treatment plan. The facility is part of the 71.7 percent of Oregon’s facilities to provide smoking cessation services.

Clients are encouraged to continue their education beyond the offerings of the program. Clients are able to participate in GED classes to complete their high school education. Family therapy groups are also provided for family members to participate in the treatment process. Special programming is available for fathers called the DADS program that follows the same methods as the parenting programs. It is one of Oregon’s 125 (55.3 percent) facilities that offer programs specifically for men. The program also offers assistance in regaining custody of clients’ children.

STAFF CREDENTIALS

The staff at OnTrack, Inc. is comprised of certified counselors, case managers, and peer support specialists.

ACCOMMODATIONS & AMENITIES

OnTrack, Inc. has program centers with areas used for gender-specific groups. Clients with young children can bring them to treatment where residential space is available for them. During treatment, children are looked after so that clients can focus. Academic centers are also available so that clients can pursue their education.

WHAT ALUMNI SAY

The two alumni who were polled by Rehabs.com at the time of this writing left mixed reviews about OnTrack, Inc. They gave the center two and three out of five stars when polled about whether they’d recommend the facility to others.

Alum S.K.K. noted that the program had a number of weaknesses including poor nutrition options, cramped housing, and limited time with primary counselors. Nevertheless, they wrote they would recommend the facility despite its many drawbacks. “The staff was incredibly well trained [and] classes were extraordinary,” the alum wrote.

Alum Alice, on the other hand, wrote that she would not recommend the rehab. “There was some great councillors. There a lot of things that they should improve,” she wrote.

Both alumni rated the center’s exercise and leisure provisions, holistic treatment offerings, and visitor policy very lowly with just one out of five stars.

On CiteHealth, the facility earned a single three out of five star review. [1] The anonymous alum wrote that “This place is a hurry up and WAIT situation.”

On Google, OnTrack Rogue Valley has a 3.6 out of five star rating from 21 reviews to date.[2] While some reviewers wrote about its “Terrible management” others wrote about how it changed their lives.

FINANCING

The organization is devoted to offering services to individuals regardless of their ability to pay making it one of 129 (57.1 percent) facilities that offer treatment to clients that cannot pay. Fees are offered on a sliding scale, and most private insurance plans, as well as the Oregon Health Plan, are accepted.

[1] http://citehealth.com/rehab-centers/oregon/cities/grants-pass/ontrack-inc
[2] GoogleReviews

Published on April 2019

User Reviews

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Alice

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
There was some great councillors. There a lot of things that they should improve.

S K K

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Intense education regarding the disease concept, brain training, personal homework, Franklin model. diet of simple carbohydrates aimed at putting 20 pounds on heroin addicts. However, was counterproductive for alcoholics. There was complete lack of balanced vegetables and lean meats. Not enough time with primary counselors. Not enough time put into dual diagnosis care. Very small housing for 10 to 11 people. Bathroom were inadequate, in terms of accommodating morning hygiene. I highly recommend this facility, despite its many drawbacks. Staff was incredibly well trained, classes were extraordinary.

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