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Oxford Treatment Center - Etta
297 County Road 244 , Etta, Mississippi, 38627
Location
Facility Center Details
Amenities available at this treatment center.- Inpatient
- Intensive Outpatient Services
- Residential Treatment
- Dual-Diagnosis Treatment
- Detox Services
- Sober Living Home
- Outpatient Services
Treatment Center Settings
Environmental features at this treatment center.- Wilderness
- Private/Secluded
- Luxury
- Lakeside
About Oxford Treatment Center - Etta
Philisophy
At Oxford, your treatment won’t be one-size-fits-all. We know that every person has a unique story and unique goals for recovery. You’ll receive a personalized treatment plan, created for you by our caring and qualified team, tailored to your individual goals and needs. Our continuum of care will ensure that you’ll have every step of treatment you need. Whether you need medical detox, a stay in a residential program, or an intensive outpatient program, you’ll find a comprehensive program at Oxford.
We offer a wide range of therapies and treatment modalities to help you achieve your goal of recovery. We capitalize on our scenic location near a national forest, and incorporate outdoor activities, such as hiking and horseback riding, into our therapies. We also offer music, art, and trauma-informed therapies, in addition to the usual group and individual therapy courses. We also have a variety of treatment modalities, including but not limited to cognitive behavioral therapy, motivational interviewing, and dialectical behavior therapy.
Recovery involves much more than giving up substances—it’s a whole new way of living and connecting with yourself and others. At Oxford, we have an ideal environment that allows us to provide a whole host of activities and amenities that allow you to connect to nature, reflect, restore your physical health, and reconnect. Whether you want to focus on strengthening your body at our fitness centers, meditate on the banks of our private lake, or work with animals in our equine therapy program, our facility will provide a variety of features to not only make your stay enjoyable but to give you the best possible head start in recovery.
While your recovery toolkit will have filled up nicely by the end of your stay at residential treatment, not everybody is ready to move forward alone. Oxford’s aftercare planners and alumni coordinators will make sure you have a plan and a support network for transitioning back into the world after treatment. We also know the importance of making and maintaining a network of sober individuals, so we’ll connect you with local AA and 12-step chapters and with a national alumni network to provide you with a comprehensive support network for recovery.
Specialization
Residential Treatment
Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
Individualized Treatment
Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.
Medical Detoxification
Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.
Family Program
Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.
Facility Highlights
- Music Therapy
- Ropes Course Therapy
- Young Adult Program
- Wilderness Therapy
- Trauma Track
Meet the Staff
Mark Sawyer
CEOMark Sawyer most recently served as CEO at Acadia Healthcare's Twelve Oaks Recovery Center in Navarre, Fla. During his six-year tenure at Twelve Oaks, Sawyer served as controller, CFO, director of operations and CEO. Under his leadership, the center made strides in client satisfaction, employee engagement and financial metrics, earning Acadia's first Recovery Division Clinical Excellence Award in 2016.
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Mark Stovall
COOMark Stovall, CAT, CMHT, joined Oxford Treatment Center in March. He brings nearly 20 years experience in the coordination, development and management of inpatient chemical dependency and behavioral health programs. Stovall is the former director of the Bureau of Alcohol and Drug Services for the Mississippi Department of Mental Health (DMH). During his eight years with the department, he led divisions including adolescent services, clinical services, and treatment services. His efforts at DMH included advancing the use of evidence-based programs in community treatment centers across Mississippi.
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Mary L. Smith
Director of AdmissionsWhen patients and families reach out to The Oxford Center, Mary’s role is to connect them with the help they need. Her experience in the addiction-recovery field includes working as a clinical assistant, family program counselor and admissions officer at New Life Lodge in Tennessee and volunteering with 23rd Judicial District Drug Court in Dickson County, Tenn. Her experience also includes managing sober-living homes for women.
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Jerri Avery, LCAT, Ph.D.
Clinical DirectorJerri Avery, LCAT, Ph.D., has over 24 years of experience in federal grant-writing and implementation, social service program management, workforce development, social science research, and governmental and nonprofit leadership. Dr. Avery holds a Ph.D. in public policy and administration from Jackson State University. She has directed programs and conducted research on mental health promotion, drug prevention, and drug treatment initiatives. Prior to becoming Oxford’s clinical director, Dr. Avery served as Director of the Mississippi Department of Mental Health’s Bureau of Alcohol and Drug Services.
Show BioFinancial Details
- Financing Available
- https://www.oxfordtreatment.com/addiction-treatment-ms/admissions/#vob-form
- https://www.oxfordtreatment.com/addiction-treatment/paying-for-treatment/
Reviewed by Our Contributors
ABOUT OXFORD TREATMENT CENTER - ETTA
Oxford Treatment Center remains open and committed to providing critical addiction treatment amidst the Coronavirus pandemic. Additionally, Oxford is working with Addiction Labs of America to test all patients for COVID-19.
Operated by American Addiction Centers and set in a remote, lakeside setting in Etta, Miss., Oxford Treatment Center provides services for adults struggling with substance abuse and co-occurring disorders. Although the Etta-based facility specializes in providing medically-supervised detox and residential treatment, an additional center in Oxford offers a partial hospitalization (PHP), intensive outpatient treatment (IOP), standard outpatient (OP) treatment, and continuing care.
According to its website, the facility guarantees a complimentary 30-day stay to any client who relapses after completing 90 days of treatment. In Mississippi, Oxford Treatment Center is only one of eight substance abuse treatment facilities that provides residential detoxification in a non-hospital setting and one of 22 offering long-term (30+ days) of residential, non-hospital long-term care.
TREATMENT & ASSESSMENT
Often clients begin treatment at the facility with medically managed detox. During this process, participants receive 24-hour supervision and medication to ease the symptoms of withdrawal. Once stabilized, they transition to residential treatment, which is based on 12-step principles and includes individual, group, and family therapy.
According to the website, most clients meet with a psychologist or psychiatrist at least twice a week. In the evenings, residents attend 12-step meetings. They also engage in a range of holistic, experiential, and alternative treatment modalities, including art and music therapy, equine therapy, and wilderness education.
At the conclusion of treatment, clients receive an aftercare plan, which may include additional treatment through Oxford’s PHP, IOP, and OP.
STAFF CREDENTIALS
Within the state, Oxford Treatment Center is only one of 14 substance abuse treatment facilities accredited by The Joint Commission and only one of 14 that bears the seal of approval by the Commission on Accreditation of Rehabilitation Facilities (CARF). According to its website, the treatment staff includes physicians, psychiatrists, psychologists, nurses, social workers, and counselors. To date, the eight individuals polled by Rehabs.com on the matter praised the aptitude of staff.
Staff Experience and Training: 4.5/5
ACCOMMODATIONS & AMENITIES
Oxford Treatment Center comprises eight large cabins set on 110 acres of wooded terrain. The property includes a private lake, outdoor meeting areas and walking trails, a fitness center, and an equestrian center. Residents sleep in cabins with semi-private bedrooms with attached bathrooms, a common area, and a laundry room. Residents may have visitors (subject to their therapist’s approval) on Sunday afternoons.
Clients who participate in the PHP and IOP may stay at the Resolutions Oxford campus, located 16 miles from the Etta facility. To date, the eight individuals polled by Rehabs.com on the matter appreciated the quality of the facilities.
Facility Cleanliness and Upkeep: 4.9/5
WHAT ALUMNI SAY
At the time of this writing, some 40 alumni submitted mostly positive reviews of Oxford Treatment Center. The 80 percent in this category offered high praise for the caring staff, many of whom had experienced the pattern of substance abuse and could relate firsthand to clients’ issues.
Reviewers also expressed gratitude for the life-saving treatment they received, often after trying unsuccessfully at other rehabs. They appreciated the variety of classes and activities, beautiful setting, and great food. Overall, the four to six alumni polled by Rehabs.com on specific metrics praised aspects of the facility's programming.
Holistic Offerings: 4.8/5
Family Participation: 4.6/5
Counseling Options: 4.2/5
An anonymous reviewer wrote: “Very knowledgable caring staff at all levels, many of whom are in recovery themselves. Across the board excellence from food to facilities, curriculum and care provided. I also gained much insight and related particularly well with the equine therapy portion of the program.”
On secondary sites, Oxford Treatment Center, Etta, also received highly favorable coverage to date: 4.3 out of five stars based on 158 reviews on Google. [1] Google reviewers repeatedly attributed the program with saving their life and praised the therapists and nurses, staff, food, and setting, as expressed by five-star reviewer John: “Great Facility. I have definitely learned a lot. They have a way of peeling back the layers of addiction and pin pointing exactly what helps you the most. Loved the wide variety of group sessions."
WHAT FRIENDS & FAMILY SAY
To date, six loved ones submitted positive reviews of Oxford Treatment Center to Rehabs.com. Those who rated the program’s treatment effectiveness gave it perfect five out of five stars, thanked the facility for saving their loved one’s life, and would recommend it. They singled out the caring staff, as well as holistic offerings and family program, such as D.H., who wrote: “I completed the Family Program and it was so touching, informative and a life changing experience. The staff absolutely opened my eyes to so much that I hadn't seen before.”
FINANCING
Oxford Treatment Center accepts most private insurance plans and offers self-pay and payment plan options. Find out if your insurance covers some or all treatment costs. Overall, the seven individuals polled by Rehabs.com on the matter appreciated the cost of the facility.
Affordability: 4.7/5
66 Reviews
Note
Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
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TracI am on my 41 day clean. I owe it to the excellent care and treatment at Oxford. I went reluctantly, but once I detoxed and got out of the drug induced fog i was in, I found my hope. I found my worth, and I wasnt alone in my struggle. The classes were so enlightening. I do have a diease! I have been validated. I also found NA...which I have continued to go to meetings close to home. The 30 days I spent 600 miles away from my family although hard, was the best thing Ive ever done, for ME. It saved my life. I would do it all over again today. Yes Ill still struggle the rest of my life as an addict, but Im proud to say because of AAC and the Oxford Treatment Center... the tools, caring and compassion I received..along with my new "tribe " I can make it happen as a sober one because Im worth it.
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JELousy place. Therapists were legit, food sucked, accommodations terrible, meetings mostly youtube stuff. It is designed to maximize extraction from your insurance. Owner is nothing more than a business man.
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Ba JNasty.Do not ever go there!!!!!
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Joshua R.I am forever grateful for my stay at Oxford Treatment Center. The secluded location was more like a resort than it was a treatment center. The therapist and other staff will always hold a special place in my heart for not giving up on me! OTC offers so many groups. Their music and art therapy as well as LGBT and Equine Therapy was extremely helpful for me! I highly recommend this facility to anyone needing help with addiction!
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LisaThey treated all of his problems. Mental and physical. Helped with coping skills. Helped him regain confidence to come home and deal with everyday life.
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T.B.I am greatfull for Oxford treatment center and the staff that work here. they really care bout all clients and their families. I would recommend Oxford treatment center to anyone needing help with the desease of addiction.
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ThomasI LOVED MY OTC EXPERIENCE I WILL RECOMMEND THIS PLACE TO ANYONE SEEKING TREATMENT LOVE TANK. Strength: PATIENCE.
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AnonymousIt was a lot to take in. Have some good counselors. Need to be more transparent.
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D.W.My son received outstanding and effective treatment at Oxford Treatment Center. He had a somewhat unusual, but very serious addiction, to a substance called SARMS, which is a steroid-type substance. There were only a few places in the nation that were willing to treat this addiction, with Oxford being the one we chose. The Medical Director at Oxford was truly outstanding, and provided the care and guidance that my son needed to overcome successfully his addiction. Throughout the process, key staff showed significant compassion and skills. They also did a very good discharge plan. My son has been off SARMS since his discharge, and has the plan and skills to remain SARMS-free. Our whole family deeply appreciate's Oxford's willingness to tackle this addiction and give my son the treatment he needed. My son had some issues with the food served. But he was able to find a combination of fresh, un-fried and less starchy food that basically worked for him.
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A.D.Well run facility, great staff, great learning sessions and activities
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GregTreatment is great in detox. Once realeased expect 30-45min wait times for medication and meals. Most classes consist of YouTube videos with little to no instruction from the treatment “professionals”. Majority of time in class is taken up by taking role at beginning of the class and waiting in line to sign the sign up sheet at the end of class. Pictures are accurate as it has a beautiful campus, just wish it was run by a more capable professionals.
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MichaelThe facilities and staff of the Oxford treatment center are outstanding. Very knowledgable caring staff at all levels, many of whom are in recovery themselves. Across the board excellence from food to facilities, curriculum and care provided. I also gained much insight and related particularly well with the equine therapy portion of the program. I would highly recommend this facility to anyone wishing to begin recovery from addiction!
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A.BThe therapist and staff went out of their way to give you what YOU need for treatment, not a cookie cutter facility. I have been to 14 different treatment centers and this is tied for the BEST. So many great therapist and staff there.
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M.N.Good variety of classes and activities I was particularly happy with the equine therapy and the staff at the barn
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EdwardSimilar to others we have sought help from
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S.E.I was treated very nice and received everything I needed to get by and feel as comfortable as possible. Most of the staff were recovering addicts which helps a lot because they actually know what we were going through and what was truly ahead of us. I would definitely recommend this treatment center to anyone in need of help!
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T.P.I’ve been to 4 different treatment centers and oxford was by far the best facility. The staff was amazing and helpful, the food didn’t make me feel like I was in jail and everyone got along. Highly recommend
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MichaelIt's rehab dude, no one has a good time the first week or so, your sick, but you make friends and get sober and you can enjoy life sober
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L.S.This facility is great, the counselors and medical staff are fantastic but I do need to say the administration staff are HORRIBLE They were hounding me for money the day I got out of detox I was down and feeling like complete crap and they were on me every other day. And it’s a horrible way to go through therapy worried when I was trying to concentrate on recovery. Then they decided it was time fo free up my bed for more money and tried to move me to there other facilities up the street. And when I told them I was not going and I wanted to go home they decided to leave me stranded in Mississippi even though they could have helped me get a cheap flight considering they fly people everyday but no I had to borrow money just to get home. On top of that my flight was supposed to leave at 4pm but they didn’t get me to the airport till 6:30pm when they had already made a trip to the airport for another patient. They did that to me because I didn’t go to the other facility, bad business thats no way to treat your money I mean people. I can tell you they charged my insurance over $70,000 the least they could do is not badger me for such a little bit that I owed. They really need to separate the admin from the rest on an offsite location because they really suck.
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JohnI thought that the treatment was good. I really think that the center needs to have more staff to contain the young ones
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CharlesOxford Treatment Center was a great experience. The staff are amazing and really take the time to get to know you, as well as help with your recovery. I would highly recommend Oxford Treatment Center for anyone searching for a treatment facility.
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PvHorrible experience here. They manipulate you and your family. They are not equipped to handle many addictions. They will violate your patient confidentiality agreement and they will tell you anything to get you there. The treatment center is 18 miles from anything they are under staffed and the only upside was other people who related. I was coming off of methadone and left this facility while detoxing and went to o a different facility that actually helped me.
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StevenHere is my own personal experience from this Rehab center. When I told the counselor I'd felt like I did not belong here and i was taking up a bed. mind you the reason why I came here was for marijuana. The counselor said my only option to go home was to drop me off at the front of the facility and I would have to walk home. I thought this was a bluff because this place is in the middle of nowhere . However they were not bluffing at all. I gathered all my things and they pick me up in a golf carr and drop me off at the front of the facility. No cell phone service around this place at all. It's literally in the middle of nowhere. I had to walk 40 miles before I can get to the closest town. Buy a charger. I had to pay $100 for Uber ride to go to Memphis because that's the closest airport there. And I ended up sleeping in the airport for 3 days. This place doesn't care about your health or well-being. I would highly recommend going to a different facility. I hope my review really helps someone contemplating on going here. I'm going to continue writing reviews on as many formus as I can. I've never felt so abandoned and violated. They didn't even have me sign the discharge papers. They literally just left me in the dirt in the middle of nowhere.
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DTOur son completed 45 days at Etta and 60 days at Oxford intensive outpatient. We participated in family weekend and felt it was very beneficial. Our sons therapist was amazing. She was so professional and kept in weekly contact with us which we truly appreciated. The equine therapy was truly amazing and temarkable for helping patients and family understand addiction. I would give the Etta campus an A+. I eas not as impressive happy ir satisfied with the IOP. Several things were promised and didnt happen. The therapist thete was a very different experience. She didn't return calls or emails without two or three times prompting from us. We saw some regression. He is still sober since discharge and is over 5 months clean. I would definitely recommend Etta for treatment. Thank you all for gelping our son.
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Travis CookThis is long. Howver I ENCOURAGE you to read it, to get the real picture of the place. Especially if you stay 30 days (aged 26+) or 45 (aged 25 and under). I Would not recommend to anyone. The pictiyres they have posted of this place are false. Everything has mostly changed. They show you two queen beds in one picture, however that is detox. In the Residential Area only a few cabins have twin beds, the majority has twin beds. If you’re tall, your feet will hang off. The third picture is a common residential bed. It shows one side, however you will always have a roomate. You cant choose a roommate either. Closets barely have any space and barely any hangers. They hvar four washing machines and dryers for 48 men. The dryers will dry your clothes after the 3rd or 4th time. Then the picture of the common area is somewhat the same, however now it had MUCH LESS furniture in it. The picture showing the small group; that will rarely happen. Especially in that particular place. That is in “The Big Lodge,” and that place is for all campus meetings and groups that are much larger than that. The onlytime you have a group that small is in your home group, and those are in your therapisgs offices, The only positive for this place is that you can stay clean in treatment. However that is even hard because patients have brought in drugs on three seperate occasions when I was there. The staff is also generally nice amd helpful besides a couple of people. The best part of treatment was one on one time with the counselor, that happened only once a week. The groups are the same practically everyday. M,W, F are the same and Tues and Thurs are the same. The specific groups to choose from are all the same. You will learn the exact same thing, being 12 step oriented. Everything is literally just all repetition. Stealing is rampant and the staff doesnt do anything about. Then you get a small safe to put things in, but it is SMALL. Then once the person is caught they do not punish them. They have a “talk” telling them they shouldnt do that and that’s it. Dont bother getting meds at night either. If you are not the first 10 signed up, you will wait hours. It starts at 7:00 and goes until 9:30, however it almost always go over. I personally have waiting until 11:00pm. You can have your phone, which you think would be great. No matter what carrier you have, you will not get service. They provide wifi, however it does not reach any of the cabins, basically only in the big lodge/the stable/nurses station. You can only make calls of your phone from 8-10pm when you’re at the cabin so you basically cant because you wont have wifi and service to make the call. So basically good luck with trying to call anyone. All they care about the insurance money if that is how you pay. Once that runs out and youre kicked out. The will either drive you to a homeless shelter or at the end of their driveway. You’re suppose to provide you “own” transport if that happens, however they tell you ON THE DAY they find out so you cant plan. Since you have no service you cant call a cab. Ubers do not come there. Also the closest place to walk to is about 18 miles away. You cannot have candy or soda in the facility. No vending machines. They stopped letting you buy cigarettes. So now a family member has to bring them to you or mail them to you (which is illegal). Security gaurds are rude. Mainly all of the addicts have had a rough childhood, been to jail, and have extreme anger issues. So dont be surpised if a fight breaks out. The basically force the 12 steps down your throat. You have to bo religious/spirutal to do the twelve steps. Howvee there are more recovery options like SMART recovery, CELEBRATE Recover, FAB recovery, men/women for sobriety, etc. I was advise you to find a rehab that goes along with those. Those are about personal strength and empowerment. While the 12 steps is about surrendering yourself to a higher power, that gives you the strength, to help you recover. There are many more complaints, if you go, thagt you’ll see. What number can I call about my issues?
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KarlaThe staff was so caring. The psychiatrist gave up. If it was not for the staff I would have given up long ago. I would return to this facility. Morning meditation and small groups. I did not like the psychiatrist.
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TeresaMy daughter attended this facility was an opiate addiction. It was at the point we did not know if she was going to ever be seen by us again and she showed up and chose to go to treatment. We searched and searched and came across this by luck and grace of God. It was a struggle at first although it always is through detox for my daughter but she is alive, and has been clean for almost 18 months. I owe my daughter's life to this treatment facility, who took the time and had the hearts to help her, to achieve sobriety. Thank you goes out with all my heart to the staff at Etta they were amazing with her and me upon my visits I couldn't ask for a better place or faculty to have went through this process with. There are many different skill levels of counselors and faculty. Everything from highly trained to past users with experience that can give scenarios as to where you are headed if you don't stay clean. They have different programs for family to come, different programs for clients to do either their offer a variety of things as long as you are holding up your end and taking your classes you have to participate to be able to get privileges. Which is the way life works so it's a good learning experience also. You asked if it was worth the cost is saving your daughter's life have a price? At this point I do not know any weaknesses I was not there so I do not know what if anything they are lacking I can just go on the way she responded to treatment and the way she is now.
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AnonymousWorst treatment center ever!!!!! I was there for 30+ days and on at least 6 occasions there was hair in my food !!! The staff treats you like your in prison... very repetitive. luckily I work for my insurance company and am able to dispute the charges but be careful this place is a messOfficial Response
Hello, thank you for taking your time to leave a review about your experience. We value your feedback and are very upset to hear about this! Dining is set up as a food service line with meals made by an executive chef and all programming is designed to serve patients as effectively as possible. We will take note of your feedback and reference it to make internal improvements. We wish you all the best in your recovery moving forward.
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TCGo somewhere else. I got out and learned nothing. However in a therapeutic environment this is not healthy. This was such a waste of my time and money. Please don’t make the same mistake. I tried asking to make a call to my insurance company to tell them I wanted to switch centers, after talking to about 4 people at OTC and I was denied to do so. Look somewhere else.Official Response
Hi TC, thank you for taking the time to leave a review. We are saddened to hear that you did not have a good experience while at the Oxford Treatment Center. We do strive to serve our patients to the best of our abilities and hope to make their stay as pleasant as possible.
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ThomasAbsolute disaster. I was there 3 months ago and was almost having a panic attack every day due to the lack of professionalism, lack of and respect. If you want help go somewhere else. This place is a waste of money and will do nothing for you. Especially if you are Under 26. They make you waste you’re time with 18 year olds who are court ordered to be there. However the nurses are the only ones you can really go to. Or one BHT. Anyone else don’t bother. Go somewhere else. Thisnplce is a waste of money.
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JHA horrible experience.They claimed 24/7 medical available and the RN refused to change my dressing on my shoulder after 3 surgeries. They would not give me my prescribed pain medicine because my bottle was empty, but I was told not to take actual narcotics across state lines so I just brought the bottle empty. They accused me of abusing the pills????!!!! I could have snuck anything in but I am honest and want to follow protocol. My needs are chronic alcoholism, depression and severe anxiety NOS, but they gave me nothing. Again I had meds at home. I had several panic attacks while there and a mini seizure (syncopy) that left me disoriented and unaware. It was so scary, my husband came and got me and we drove the 7 hour trip home. I have not had a drink in 20 days and my sponsor, pastor and psychiatrist are part of my support group. No more cheesy treatment centers for me. I can afford one of those spa like rehabs, but I can do this with my support and faith in a living God. I would not send my worst enemy there ( if I had one, which mighRN).Official Response
JH, thank you for leaving feedback. We appreciate that you took the time to share your thoughts. Please know that we are truly sorry for any hard feelings you have towards us. There is a reason behind every decision we make in our facility and the reasons are always in interest of the person seeking treatment. We encourage you to contact us directly about this or any more concerns you may have. Due to HIPAA, we cannot address such situations publicly. We hope to hear from you soon.
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ShannonThere needs to be more consistency between the staff on rules and guidelines. It is sometimes hard to communicate with different departments on campus. Family weekend is a great tool, would have loved a bit more examples for husbands and wifes, but I understand that a lot of adolescence where on our weekend. Over all still believe this place helped my love one. Family Weekend. Communication. Consistency with information given to patients and family.Official Response
Shannon, we really appreciate your review. It is helpful to hear both your praise and your constructive feedback. Communication is highly valued here and we want to be sure that is clear. Your review will be helpful when we prioritizing improvements that will make our treatment program even better. We wish you all the best moving forward.
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SamOTC was the worst treatment center that I�ve been to. I have been to a few, and I left against medical advice because this place was that bad. Everything was horrible. I was in detox for two days because they had so many new ppl coming in. This place should be shut down it is so bad. DONT GO HERE EVEN IF YOUR LIFE DEPENDS ON IT!!!! EVERRYTHING.Official Response
Sam, we appreciate that you took the time to share your thoughts with us. We are truly sorry if you fell this way. Oxford Treatment Center is committed to providing quality, client centered care and we strive to provide this to each person who seeks treatment with us. We have helped many, many individuals. We hope you find the right treatment center for you. Best of luck moving forward.
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FrankieI thought the counselors were good, I liked the program structure with the individual meetings with the counselors and the group meetings and the recreation in particular the Equine Therapy. The counselors, the location, the equine therapy, the detox facility, the nursing staff and doctors, the group meetings. Food, smoking everywhere outside, it seemed like they had a lot of free time between meetings. Perhaps more physical exercise would be beneficial.Official Response
Frankie, thank you for leaving this review.We appreciate sharing both your praise and your constructive feedback with us. Your review will be helpful when we prioritizing improvements that will make our treatment program even better. We wish you all the best moving forward and hope that you keep in touch!
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TAMII received treatment here for 32 days. The staff treats you like you are in prison. The facility is very disorganized. I was told right out lies when I contacted the call center for treatment. I now owe thousands in lab fees that are not covered by my insurance for peeing in a cup (supposedly randomly) at $1,500.00 a pop. The kitchen was not prepared ,for myself or others with food restrictions. There is no consistency regarding anything! I would not recommend this place to anyone.Official Response
Tami, we are glad you had an opportunity to share your thoughts. We are truly sorry for any negative experiences you may have had. Please know that it is our mission to get people on the path to sobriety. We offer everything we can to provide the most effective treatment possible. If there was any miscommunication over the phone we apologize. You are more than welcome o contact us directly with any other questions or concerns. Best of luck to you.
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NAI praise this facility for giving my husband back to me and the father to my two adult daughters as well our new grandson. Due to the severity of his illness he missed the birth of his first grandchild, this was the last straw to the realization he needed help quick. This facility did everything in their power with my husband�s willingness to get well . I cannot say enough about the positive results along with my husband�s determination. I will forever be grateful to this facility and the employees from the initial call to the continued checks even after release. I recommend this facility to anyone needing this kind of rescue.Official Response
Thank you for leaving this review. We are so happy to hear that your husband is doing well and that he received the knowledge, tools, and support he needed to get on the path towards recovery. We are appreciative of your recommendation, best of luck to you and your family.
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NKI was a patient here, and first of don’t believe everything they tell on the phone they don’t have computer labs or other things they may imply. Also most of the staff is good the housekeeping is horrible. What made matter worse is during my time there they had a bed bug problem that took way too long to fix. Think twice before coming here.Official Response
NK, we are appreciative you took the time to share your feelings. We are truly sorry if you you feel that you had a negative experience at our treatment facility. It is our priority to provide a safe, comfortable, and efficient environment for people to achieve sobriety. Your feedback has been heard and will be addressed. Best of luck moving forward.
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JeffMost of the staff went over and beyond the level of service expected. I want to give a special thanks to the kitchen staff, they made it feel like home.Official Response
Jeff, we are so happy to read your review. Thank you for writing it. We hold our staff to very high standards and are proud to see it is being recognized. All the best to you and your journey. Please consider joining our alumni group!
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ChandlerThe staff of Oxford Center were extremely supportive and concerned. The group starts were informative and gave me a variety of tools to maintain sobriety.Official Response
Chandler, thank you for the positive review. We are very appreciative. We are incredibly proud that it is so apparent how much our staff cares.It is fantastic that you feel you have gained the tools to help you on your journey. All the best to you!
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CaseyGood treatment and nice facilityOfficial Response
Casey, thank you for taking the time to leave this review. We are truly appreciative of the kind words and are glad you had an overall positive experience. Please keep in touch through our alumni group. We wish you all the best!
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J JGreatOfficial Response
Thank you JJ for leaving your comment. We always love to hear positive feedback. Best wishes.
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ShelbyI can honestly say this is the best treatment center I have ever been to, and it truly saved my life. The staff is amazing and they really do care which makes a difference. This place is amazing, but only if you WANT recovery.Official Response
How true that is Shelby. You have to WANT it, and it seems that you did. We are so grateful to you for leaving your feedback. We wish you nothing but the best and hope that you will stay in touch through our alumni group.
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Jason M.Oxford 100% saved my life. I know my own treatment depends on what I put into it, but the combination of facilities, staff, and program made it so easy to concentrate on my own recovery. They give you intense therapy in a serene setting that allows for maximum time and opportunity for real progress and long term sobriety. I should know, a week ago I made one year clean and sober. Always looking forward and one day at a time.Official Response
Jason, I love this comment. Congratulations! 1 year sober is defiantly something to celebrate. I wish you nothing but many more sober and happy years to come.
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AThe best thing about this place is the therapist that I as assigned to... She is very stern but also compassionate and helped me to deal with my denial. She held my feet to the fire and her small group was very helpful with lots of education about addiction. Best therapist I ever had. Great advice and listens to you without judgment!Official Response
It is great to hear that you had such a good rapport with your therapist. Thank you for leaving your comment. We hope that things are continuing to go well for you and that you will join our alumni group to stay in touch.
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COTC saved my life. Yes it's not a luxury resort but that's not what you need to get the help you need to start recovery. In less than one month I will be one year sober. I made friends that will last a lifetime and could not recommend it more. It was kind of like summer camp and I mean that in the best way possible. Kitchen staff went above and beyond to accommodate my dietary needs. The counselors were great but could use more work in the aftercare department. Special thanks to those who got me there in the first place!Official Response
Thank you for taking the time to leave a response. Congratulations on your one year recovery anniversary. That is defiantly something to be proud of. We wish you nothing but the best and hope that you will stay in touch through our alumni group.
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WendyToday is actually my 1 year thanks to the Oxford treatment center in etta and there oxford sober living! I learned a lot about myself while I was there and different coping mechanisms. Everyone there treats you like family. The treatment team is fantastic so is the kitchen staff! Most places you don't get to meet the owner but I got the chance to meet Mr him and he is a great guy! I loved this place and it definitely helped save my life! Thank you to all the counselors and staff for everything that you do! 1 year and counting!Official Response
Congratulations! 1 Year is definitely something to celebrate!! We are so proud of your accomplishment thus far and wish you nothing but the best. Please don't hesitate to reach out to us if you ever need anything. We also would love for you to join our alumni group, if you haven't already. We love to stay in touch and to be updated on former patients recovery journey.
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CmIF YOU WANT A CULT LIKE EXPERIENCE THEN THIS IS THE PLACE FOR YOU OR YOUR LOVED ONE!! THIS PLACE IS IN THE MIDDLE OF NOWHERE!! I HATED THIS PLACE,EVERY SINGLE SECOND OF EVERY SINGLE DAY! THEY PUT YOU IN A BEAUTIFUL DETOX CABIN TO REEL YOU IN AND YOU EAT FOOD PICKED FROM THEIR GARDEN. THE FOOD WAS SO HORRIBLE I WENT DAYS WITHOUT EATING BECAUSE IT WAS THAT NASTY THEN WHEN UR DONE WITH DETOX YOU HAVE TO MOVE TO A CRAPPY CABIN THEN YOU MOVE A THIRD TIME AND ALL THE GIRLS ARE IN "CLIQUES" THEY DONT MAKE YOU FEEL WELCOME AT ALL!! THEY DONT ALLOW YOU TO CALL FAMILY WHEN UR UPSET!! THE ENTIRE EXPERIENCE WAS HORRIBLE DISGUSTING N PATHETIC!!!!Official Response
CM, thank you for your response. We are sorry to hear that you did not have a positive experience at our facility. A normal treatment stay at the Oxford Treatment Center is a stay in detox and then to move once to a residential cabin where the patient will remain for the remainder of their treatment. We do have a summer garden that is kept up by patients that enjoy gardening. Occasionally, foods from the garden may be used in a meal to help patients feel pride for their accomplishments in growing foods. We try to make every attempt to make patients stay at our facility as pleasant and beneficial as possible. With that being said, we do wish you all the best and hope things are going well for you.
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AdhThis place was amazing. Our son was there 2 years ago. He recently relapsed and immediately he called Oxford himself and arranged to go back. They had him on a plane within hours to come back for follow up treatment. They go above and beyond.Official Response
Thank you for your review. We take pride in our efforts to help our residents whenever we can. We hate to hear that he relapsed but are grateful that he chose the Oxford Treatment Center to help him get back on track. Please know that we are are always here to help in any way we can and we encourage him to join our alumni network.
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anonymousThis place is beautiful on the outside but hideous on the inside. Definitely a money making scheme. The director of counselors and only has 3 years of sobriety. He is a very self centered. Egoist with no heart for the patients. The beds at this place are 100 years old and half of the residents went without pillows despite the $40,000 a month they are paying. Food is very low quality. OTC is Definitely putting more effort into the facade and less I to the patients and program. Thank god I got through it and am now into an excellent program in California. I do not recommend this treatment center.Official Response
Thank you for taking the time to leave a review. We do hate to hear that you did not have a good experience while at the Oxford Treatment Center. We do strive to serve our patients to the best of our abilities and hope to make their stay as pleasant as possible. Some areas of our campus are dated and are in the process of being updated while most areas of our facility are now completely new and/or less than 5 years old. As far as meals, we are always looking for different menu items and do take suggestion from patients into account when making menus. We are sincerely glad that you are enjoying your program in California and wish you all the best in your journey in recovery.
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L.TI am extremely thankful for Oxford tx. Center it literally saved my life. My counselor is the most caring, real, and empathic person I've worked with. The southern hospitality and professionalism at Oxford in my opinion is unsurpassed. Yes I had my moments as every person there was fighting the same battle as I. Bitter sweet for sure. The commonalities made it easier however the negative attitudes (of people in treatment) were a bit much at times. You grow and make choices as to who and what you allow to affect you. We were given tools to apply in our lives outside of the bubble in which we lived while in treatment. The staff owes I will celebrate 60 days clean and sober, I am humbled, thankful to God for saving my life and placing The people at Oxford in my life. He used each of them as a vessel to a New life. Thank you from the bottom of my heart! Xoxo L.TOfficial Response
Thank you so much for your response. We are so excited we could give you the tools you needed to set you on the right path. We hope all continues to go well for you as you continue your journey. Make sure to join our alumni group. We would love to continue to hear from you.
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JDI was so glad that I came to the OC. I learned a great deal about myself as an addict. The OC gave me the foundation I needed to continue fighting,. The people I met were some of the greatest and caring.Official Response
Thanks for your response JD. We are so happy that we were able to help you establish the foundation that you needed. We hope that you are continuing to do well in your journey of recovery. Please make sure to join our alumni group. We just had our 5-year anniversary alumni celebration this year and it was great to see everyone.
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AdrianThis is a terrible place to be. I was treated like a child. I\'m 48. I\'m a grown woman. I have been clean for two years, but not because of a damn thing this place did, but because when I got out, I decided I wanted to be a better me for my two daughters. The staff is inordinately rude and uncaring, and my counselor broke my trust to the point that I have been unable to trust anyone since I got out in April of 2015. I was treated as though I didn\'t participate in my treatment just because I am a very quiet and introverted person. I always have been. As far as one staff member is concerned, she is a despicable human being. She lied to my family, and treats all patience like they are not individuals. Due to medical issues, I have been unable to sit in the same position for any length of time. During her lecture, she was publicly rude to me about it so I politely excused myself from the lecture. She later told my children I had an attitude problem. This facility does not care about the individuals. Please, please, do not attend this rehab. Go somewhere that you are treated with love and respect....human kindness.Official Response
Adrian, thank you for your response. I am sorry that you did not have a good experience while at the Oxford Treatment Center. That is never our intention. While we certainly know we are not perfect, our staff is 100% dedicated to recovery and guiding each and every person to a successful life of sobriety. That being said, We do hope things are going well for you and that you are continuing on you journey of sobriety.
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BethanyI loved the Oxford Center. Being there changed my life. I now have over 3 years clean, when I used to not be able to get 3 days. The detox was the best I\'ve ever had. I was kept completely comfortable and the groups and therapy helped me deal with things I\'d ever even talked about before. The staff was friendly and loving as I went through one of the hardest transitions of my life, and helped show me a life worth living.Official Response
We are so glad that we could help shine a light for you in such a difficult time in your life. It is what we work hard to try to accomplish each day. Thank you for taking the time to leave your review and wish u great things ahead. Please feel free to tap into our alumni group if you haven't already.
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JeraldI had a great experience at The Oxford Center. I could never stay clean before coming to The Oxford Center. I was welcomed with open arms by their friendly staff. I found out about the OC two or three years prior to me making the decision to attend their treatment program. Boy am i glad I made that decision. Possibly the best decision I\'ve made in my whole life and which saved my life as well!! So I did 30 days in treatment then afterwards attended sober living which helped me tremendously in transitioning back into the outside world. Now I have freedom from active addiction I have two years and four months clean and I\'m making better decisions and choices in my life today. I\'m also the father, the husband, and the man I always wanted to be. I was introduced two Narcotics Anonymous and immediately felt at home and realized that I wasn\'t alone and that there were others just like me trying to get clean and stay clean. I would like to thank the Oxford Centre for helping me to recover and find a new way to live. And personally I would like to thank four staff members.. But I have to send a special thanks to one female staff member who shared her story with me which touched my heart. She was always in good spirit with a smile on her face and letting me know that it can be done and to never give up and who also introduced me to her husband which is my sponsor today and has been since I left the Oxford Centre. This man has changed my life with sharing his experience strength and hope with me. Without a sponsor I could not do this by myself. I look up to him he\'s like a big brother to me and has become one of my best friends. I\'ve had one relapse in 2014 and he was there to help me get back into the rooms of recovery and for that I am grateful. No one can do this journey alone I guess that\'s why the old cliche is never alone never again. Thank you to the Oxford CentreOfficial Response
Thank you for taking the time to leave a review for The Oxford Treatment Center. We always love to hear positive feedback from our former patients. It builds us up and helps us keep pressing on so that we can help the next patient that comes in our doors. We wish you nothing but success in your life as you continue on your journey of recovery. If you haven't already, make sure and join our alumni group.
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JJThis is a neutral review of the Oxford Treatment Center, from a person who actually went there. Everyone should know what is really going on at this place before you send yourself or a loved one into the hands of their staff for a long period of time. I was a resident at Oxford for 27 days and left AMA (Against Medical Leave), but that\'s not really what happened, in terms of me leaving. When you first arrive, you are placed in detoc, which was a pleasant experience and the doctor IS one of the best I\'ve had in my life, and the most knowledgeable in the country. You are given a counselor, who you will work with one-on-one throughtout your stay. After Detox, you are moved into the cabins and begin the treatment program. Each day begins at 6AM (you have to get up) and are filled with meetings in which speakers give their experiences on their lives in actove addiction, physical activity, and various activities such as rope courses, horse riding, group therapy sessions, and speakers from NA. The cabins are very nice (with flat screen tvs, double bed rooms, and personal bathrooms in each room) and the center encourages you to bond with all of your cabin mates While the speakers were excellent, the food was great, and the program can set you up for success: there were many bad things about this place). My experience was a very negative one. I had a huge issue with my counselor and the things she would tell my family. She was dishonest about a litany of issues that had occurred while I was in recovery.They would prevent me from speaking to my family on many occassions. When I finally decided that I was leaving , no matter... I had arranged to ride home with a friend I had made at the center, who was also a patient, and planned to ride back home with him. After packing my thing...They dropped me off at the train station and left me with nowhere to go. I understand that this is a rehab facility and there must be certain precautions taken to keep everyone safe, but that went too far. The biggiest lie if all was when I first made the call to Oxford to get help. The man ran all of my insurance information abd told me that I was covered for 30 days. A week into my stay, they called me into the main office, and told me that my insurance only covered a week! They lied to me about the length of stay just to get me to go and take my insurance money! My recommendation would be to not go here. I don\'t wish for anybody, even my worst enemy, to have the same experience I had. If you are looking for a place to relax, learn more about addiction, and really turn your life around, you don\'t want to go through what i did. I hope this helps. (I\'m 4 months clean---)Official Response
Thank you for your response JJ. I do apologize for any miscommunication that you may have experienced while in treatment. We strive to communicate truthfully with the families of patients who are in treatment, though we do not speak with any patient’s family/friends unless the patient has signed a release form for staff to speak with them. I also apologize for the misleading information that you may have received regarding your insurance. We do not always know exactly how many days a patient’s insurance with allow a patient to stay in treatment. We call a patient’s insurance company every 1 to 7 days (however often their insurance requires) to authorize as many days as possible. When those days have passed, we continue to call and authorize more days until the insurance company will not allow anymore. That is when we notify the patient and/or family to discuss options. We do hope that things are going well with you in your recovery and hope that you will know that we are here for you if needed.
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DanMy experience at the Oxford Center was interesting to say the least. The nursing staff is extremely rude and unprofessional. They made me feel very uncomfortable and not cared about from day one. They will openly talk about other patients personal information right in front of you, it blew my mind. They only have one doctor for the entire center which creates absolutely zero personalized care, which is something I needed at the time and was very disappointed. This place is no more than a very expensive summer camp for you or your insurance company. They let the patients run the show. The entire staff besides three people I can think of cuss all the time and act unprofessional day in day out. I completed their 45 day program then went to their sober living house. It houses I believe 13 or 14 men there\'s only two small fridges and very little cabinet space. What you need to do is keep as much of your food as you can in your room because it will get eaten by someone else if you put your name on it or not. The aftercare iop program is a poorly uneducated run facility. Favoritism is always at an all time high at the in patient rehab and sober living. It was a miserable experience being to end. My advice is they\'re are so many very well run highly educated rehabs in America, don\'t waste your time or money on this one.Official Response
Dan, Thank you for bringing your concerns to our attention. We apologize that you were under satisfied with your experience at the Oxford treatment center. Please be assured that this is never our goal in patient care. We train our staff continuously on professionalism, courtesy, and competency and strive to show those characteristics daily in our interactions with patients. As you stated we do have 1 doctor who is our medical director and specializes in psychiatry and addiction medicine, but we also have a psychiatric/mental health nurse practitioner as well as 3 certified nurse practitioners who all see patients on a regular basis. We are in the process of building a brand new outpatient campus with new sober living houses and hope to have that open by the middle of 2017. Once again, thank you for your response and we wish you well in your journey.
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DannyThe staff are concerned and they have compassion. The staff has recovery time also, meaning they don't just explain the recovery process from a book they also lived it.Official Response
Thank you, Danny, for taking the time to write a review for our facility. As you said, many of our counselors are in recovery themselves and their compassion and concern comes from knowing first hand what it is like to be in active addiction and in early recovery. We hope that you will stay in touch join our alumni group if you haven't already. It is always an encouragement and a help to be around like minded people.
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W. T.Caring staff Located in a serene environment. Great facilities. Maybe catered more to younger patients. Had a family member go to the facility. Our family learned a lot about addiction, mainly how to support our loved one effectively while establishing boundaries. It has been an integral tool in the healing of our family.Official Response
Thank you for your review. Our patients and staff love our serene campus settled back in the Holly Springs National Forest of Etta, MS. We believe that a patient’s family is a major factor in successful/long-term recovery of our patients and encourage all patients and families to attend our family program. We hope all is well with you and your family member. Best wishes.
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D. F. H.Family program is absolutely awesome. Also their Sober Living program is wonderful. Since I wasn't a patient there I did not experience the day to day program. However my son said it was one of the best programs anywhere. I completed the Family Program and it was so touching, informative and a life changing experience. The staff absolutely opened my eyes to so much that I hadn't seen before.Official Response
Thank you for your review. We believe that a patient’s family is a major factor in a patient’s successful/long-term recovery and pride ourselves on our family program. We are so glad that your son enjoyed his experience while in our treatment facility and hope that he has great success in his recovery.
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NMThe top in the nation for a reasonOfficial Response
Thank you for your positive response. It helps staff to know that what is done does not go unnoticed or unappreciated. Best wishes
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ksThe nursing staff overall is ok two of the women are always sitting around doing nothing and one woman is very rude and hateful towards the patients she talks to you as if you\'re a criminal in a jail or something. One of the male staff members is so slow at med pass and it always takes forever to get our meds. Most of the time I think that half the staff has no clue as to what\'s going on or what to do. The food has its days it\'s not always so great. The fish is terrible and they should really stop serving it but I guess when you are hungry and have no other sources to eat you do what you have to or starve one. I really think they should have options not just one dish and thas it take it or leave it. I love one of the male staff members, he\'s great. Overall I think this place is a joke. People have gotten countless write ups and have stayed. Thas why the patients feel like they can do whatever because nothing ever happens to them there are no consequences for your actions here. How can you get quality treatment here with all this chaos going on? I don\'t think I would send my worse enemy to this place.Official Response
Ks, Thank you for your response. I do apologize that your experience at our facility was not to your liking. I assure you that employee behaviors and write ups are taken seriously and are monitored and addressed per our facility policies. I will be sure to notify our chief of your concerns with meals/food. We do sincerely hope that you are doing well and you are pushing forward to be successful in recovery.
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BrendaThis place has been such a blessing to my family! My daughter got the help she needed to live a clean and sober life. Thank you all for the work you do. We are so grateful!!Official Response
Thank you for your response Brenda. It is great news that your daughter was helped through our treatment program. Our ultimate goal is for patient to leave here with all the tools in their "tool box" that they will need to continue on a clear road to recovery. Best wishes
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HollyYou helped me give my kids the mommy they deserve! I was a 20-year addict and alcoholic. You gave me the life I deserve! Sober since 8/21/12.Official Response
Thank you for your response. We are so glad we were able to help you become the person you aspired to be. It warms ours hearts to know that we are saving patients lives as well as helping families to become whole again.
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AnonymousThey were kind.Official Response
We are delighted that you felt that we were kind. Thank you for your response. Please let of know if we can ever be of assistance.
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JosephThere were only 2 people who had the proper credentials to be a substance abuse counselor including being in the field for near 30 years. The levels of unprofessionalism from most of the staff was unbelievable! The medical staff was highly understaffed. Extremely understaffed at the nurse and doctor level. Nurses had an attitude of indifference as did one of the two doctors..They also seemed to not care for the patients and severely lacked in bed side manner. I was displeased with the psych treatment- it wasn't at all the focus. Doctor decided what he'd administer far too quickly. I needed to be as far away as possible around people who are as open minded, enjoys the arts, supports human rights, etc. I've never found any of that in Mississippi. They actually exceeded my expectations because I went to treatment originally to just dry out for a month. I didn't go with the intention of lifelong complete abstinence. I truly thought that such a significant period away from substance would help me to use smartly. I think that I've identified the major flaws that I experienced and really do not want to look back at that any closer than I have today. I will say that the head counselor is one of the most intelligent and compassionate humans that I've come across in my life. He is the sole reason why that place still exists in my opinion. I think that you'd find many that mirror that evaluation of this particular person.Official Response
The care and professionalism of our staff is a point of pride at The Oxford Centre. We profile the credentials and experience of all our primary therapists on our website. Our medical staff and leadership are profiled as well. Featured interviews with our staff further illustrate their knowledge and commitment in helping people overcome addiction.
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CbiMade it fine while in detox after moving they put me in cabin with adults instead of youths. Tried to stick it out but could not sleep due to bugs in bed. ... I checked myself out. I came here for help and to get away from people like this. Would not recommend this place to anyone needing help.Official Response
While we don’t believe this account is accurate, we sincerely hope the best for you and wish you success in finding recovery
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