Oxford Treatment Center, Etta in Etta, MS

Fig. 1 - Rehabs.com surveyed over 26 thousand alumni, their loved ones, and staff of treatment facilities to reveal how addiction treatment recipients feel about the quality of care they receive. Respondents associated with Oxford Treatment Center - Etta report, on average, superior ratings for aspects of care such as the level of family participation incorporated into treatment, the quality of Oxford's holistic treatment offerings in comparison to their competitors, and the likelihood that they would refer a loved one to Laguna for treatment.

Operated by American Addiction Centers and set in a remote, lakeside setting in Etta, Miss., Oxford Treatment Center offers programming for adults struggling with substance abuse and co-occurring disorders. While the Etta-based facility specializes in providing medically-supervised detox and residential treatment, additional centers in Olive Branch, Tupelo, and Oxford offer intensive outpatient treatment (IOP) and continuing care. According to its website, Oxford guarantees a complimentary 30-day stay to any client who relapses after completing 90 days of treatment.

TREATMENT & ASSESSMENT

Depending on the severity of their condition, clients may begin their treatment with medically managed detox. During this period, clients receive 24-hour supervision and medication to ease the symptoms of withdrawal. Once stabilized, individuals move on to Oxford’s residential program.

The residential program is based on 12-step principles and includes individual, group, and family therapy. Oxford’s website indicates that most clients meet with a psychologist or psychiatrist twice a week, though extra sessions may be scheduled as needed. In the evenings, residents attend 12-step meetings. Additionally, the facility employs a variety of holistic, experiential, and alternative treatment modalities, including art and music therapy, equine therapy, and wilderness education.

At the conclusion of treatment, clients are provided with an aftercare plan that may include additional treatment through one of Oxford’s outpatient centers.

STAFF CREDENTIALS

According to its website, Oxford Treatment Center’s staff includes physicians, psychiatrists, psychologists, nurses, social workers, and counselors.

ACCOMMODATIONS & AMENITIES

Oxford Treatment Center is comprised of eight large cabins total set on 110 acres of wooded land. The property includes a private lake, outdoor meeting areas and walking trails, a fitness center, and an equestrian center. Residents sleep in cabins equipped with semi-private bedrooms with attached bathrooms, a common area, and a laundry room. Electronic devices are not permitted on-site. Residents may have visitors (subject to their therapist’s approval) on Sunday afternoons.

WHAT ALUMNI SAY

Fifteen of the 23 alumni polled by Rehabs.com reported positive experiences with Oxford Treatment Center, while eight alumni expressed disappointment. Those who submitted negative reviews typically complained about the staff. Multiple individuals felt that the medical team was understaffed and that some nurses and counselors were uncaring. “The nursing staff is extremely rude and unprofessional. They made me feel very uncomfortable and not cared about from day one…They only have one doctor for the entire center which creates absolutely zero personalized care,” Dan wrote in a representative review.

Some alumni were also displeased with the facility’s accommodations and provided meals. “This place is beautiful on the outside but hideous on the inside…The beds at this place are 100 years old and half of the residents went without pillows despite the $40,000 a month they are paying. Food is very low quality,” an anonymous alum told Rehabs.com.

However, those who submitted positive reviews of Oxford Treatment Center praised the staff and program’s treatment effectiveness. Multiple survey respondents credited the facility with saving their lives. “Oxford 100% saved my life. I know my own treatment depends on what I put into it, but the combination of facilities, staff, and program made it so easy to concentrate on my own recovery,” Jason wrote in a representative review. Alumni characterized the staff as “friendly” and “concerned,” and multiple reviewers expressed appreciation for the counselors’ personal experiences with recovery. “The staff has recovery time also, meaning they don't just explain the recovery process from a book they also lived it,” Danny wrote in a representative review.

WHAT FRIENDS & FAMILY SAY

The four loved ones polled by Rehabs.com at the time of this writing submitted positive feedback, indicating that they would recommend the facility to others. Reviewers gave the program’s treatment effectiveness four- and five-star ratings, based on a scale of one to five, and specifically praised the “caring” staff and the family program. “I completed the Family Program and it was so touching, informative and a life changing experience. The staff absolutely opened my eyes to so much that I hadn't seen before,” D.H. wrote. W.T. shared a similar experience. “Our family learned a lot about addiction, mainly how to support our loved one effectively while establishing boundaries. It has been an integral tool in the healing of our family,” they told Rehabs.com.

FINANCING

According to its website, Oxford Treatment Center accepts most commercial insurance plans. As part of the admissions process, staff ensure that each client understands the cost of treatment prior to entering the program.

Published on December 2017