Pacific Grove Hospital

5900 Brockton Avenue, Riverside, California, 92506

OVERALL REVIEWS

3.3

Avg. score from 1 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
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About the Facility

Reviewed by Our Contributors

ABOUT PACIFIC GROVE HOSPITAL

Pacific Grove Hospital is a 68-bed hospital in Riverside, Calif. dedicated to treating adults and adolescents experiencing suicidal depression, bipolar disorder, addiction, chronic pain, and other primary or co-occurring mental health disorders. Pacific Grove Hospital offers a variety of care options, including inpatient care, partial hospitalization (PHP), intensive outpatient (IOP), and traditional outpatient.

TREATMENT & ASSESSMENT

Pacific Grove Hospital operates separate units for its adult and teen programs. According to the facility’s website, these programs are for voluntarily admitted patients. At the highest level of care, adults facing severe psychiatric issues may be recommended for either inpatient treatment, a service provided at just 37.4 percent of California facilities.

Those no longer in need of such an intensive hospital setting or unable to detract from their ongoing commitments to family, home, and school may be more suited for the hospital’s partial hospitalization program, which is available at just 18.5 percent of facilities statewide

PHP offers three separate tracks: psychiatric, chemical dependency, and dual diagnosis. All three PHP tracks run daily from 8:15 a.m. to 3:15 p.m. Programming primarily utilizes evidence-based practices, such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), an approach utilized by just over 50 percent of California facilities.

The facility also incorporates Hazelden’s Living in Balance (LIB) programming. In LIB, participants can expect to participate in 12-step fellowship, as well as a curriculum of creative arts therapy, exercise, yoga, and leisure activities.

In addition to these offerings, participants of the adolescent program and their loved ones are invited for family group therapy each Saturday, a program that focuses on helping families and their loved ones work through difficult issues, develop their communication skills, and gain insight into the nature of addiction and the recovery process. During this time, the group may be divided up for break-out sessions to address more specific areas, such as divorce, self-harm, and family addiction cycles.

Individuals stepping-down from PHP are encouraged to utilize the hospital’s intensive outpatient program (IOP). A service that’s available at just 39.4 percent of facilities in the state, the IOP meets three weekday mornings for daily process groups, educational and assignment groups, exercise groups, in addition to a weekly individual therapy session.

STAFF CREDENTIALS

Pacific Grove Hospital is led by a team of psychiatrists and internists. Patients can expect weekly meetings with their assigned doctor, counselor, and therapist. The hospital also has accreditation with the Joint Commission, a designation awarded to just 13.9 percent of all California facilities.

ACCOMMODATIONS & AMENITIES

The 68-bed hospital accommodates teens and adults in separate units, yet the facility’s website provides no further information on these.

WHAT ALUMNI SAY

Rehabs.com yet to receive any reviews from facility alumni. On Google, however, where the facility has overall ratings of three out of five stars from 38 individuals to date, feedback was mixed. While some reviewers cited a staff “who will go out of their way to help you” and “very good” doctors, others found the staff “abrasive and at times unprofessional.”

WHAT FRIENDS & FAMILY SAY

The sole respondent to a Rehabs.com survey as of this writing was very much disappointed with her husband’s treatment experience. “It was not successful,” the anonymous reviewer wrote. “It was all about money and they made that clear. Priority was not the patient’s well being.”

Although the anonymous reviewer awarded the hospital just two out of five stars for its treatment effectiveness, they did give a perfect five out of five stars for its meals as well as four out of five stars for its leisure opportunities and cleanliness.

FINANCING

Pacific Grove Hospital accepts a range of major insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, and Humana, and Medicaid; payment options accepted by 56 and 35.2 percent of all California facilities, respectively.

[1] Googlereviews

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1 Reviews

3.3/5
  • Accommodations & Amenities
    3/5
  • Treatment Effectiveness
    2/5
  • Meals & Nutrition
    5/5
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  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    The focus was on money. From the moment we arrived, we were made to wait hours while they got insurance approval which was supposed to have already been done. My husband was withdrawing and miserable. Then they just detoxed him and released him. He was unprepared and given no tools to stay clean. I'm sure it was because of insurance. They didn't even go to bat with his insurance company to request more treatment. It was not successful. It was all about money and they made that clear. Priority was not the patient's well being.

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