Palmetto Lowcountry Behavioral Health Philosophy
This provider has not yet updated their "Philosophy" section. Click here to submit this information.
Rehabs.com 360 Guide
ABOUT PALMETTO LOWCOUNTRY BEHAVIORAL HEALTH
Palmetto Lowcountry Behavioral Health is a private behavioral health hospital that provides inpatient and outpatient care for adults and adolescents struggling with a range of disorders. Inpatient care options include medical detox (available at just 11 hospitals in the state) and crisis stabilization services, as well as outpatient treatment at several intensities.
The center offers dedicated treatment for both active duty military and veterans (available at 7.4 percent and 9.3 percent of South Carolina facilities, respectively). In addition, the center is among the 26.9 percent of South Carolina facilities that offer Suboxone to treat opioid addiction.
TREATMENT & ASSESSMENT
Admission to Palmetto Lowcountry Behavioral Health begins with a scheduled on-site assessment. According to the facility's website, the assessment process is free and comprehensive, and allows staff to determine the most appropriate next stage of treatment. In general, programs use evidence-based therapies in individual, group, and family settings, and medications when necessary. For addiction recovery, the center follows the 12-Steps and the Hazelden Model, which aims to treat the body, mind, and spirit.
Clients who need to detox receive medical attention as well as education about addiction and recovery, and training in relapse prevention. They're encouraged to step down to longer-term outpatient treatment as soon as they've stabilized.
Outpatient care for addiction recovery comes in the form of a half-day program called CARE (Counseling for Addictions and Recovery Education.) The main treatment modality is group therapy, though family therapy sessions may be incorporated as needed. The program runs every weekday morning, and clients are required to attend 24 mornings of treatment within six weeks. All graduating clients have access to a year of outpatient therapy, which serves as aftercare.
Clients on Palmetto Lowcountry Behavioral Health's Suboxone program are required to attend the CARE program while receiving Suboxone, to ensure that they get to the root causes of their addiction while addressing physical dependency.. Suboxone clients are also required to find and work with a 12-step sponsor.
Palmetto Lowcountry Behavioral Health employs a multidisciplinary staff, including four psychiatrists, nurses, and medical and mental-health staff trained to serve as liaisons with the military. In addition, some staff are able to provide services in Spanish. The four individuals Rehabs.com surveyed on the center's staff gave mostly positive feedback:
Staff Experience and Training: 4/5
ACCOMMODATIONS & AMENITIES
The hospital is located on the banks of the Ashley River in Charleston. Palmetto Lowcountry Behavioral Health is a tobacco-free campus, and clients are advised not to bring expensive items, including cellphones and other electronic equipment. The four individuals polled by Rehabs.com on the center's comfort indicated that it was clean but somewhat lacking in extracurricular activities:
Facility Cleanliness and Upkeep: 4/5
Exercise and Leisure Offerings: 2.5/5
WHAT ALUMNI SAY
Reviews from facility alumni polled by Rehabs.com to date were mixed, skewing positive. The reviews painted a picture of a solid though basic program: all four alumni gave the facility low ratings of one or two stars for its holistic offerings, and the center's counseling options (reviewed by three alumni) also received low ratings of one, two, and three stars. However, the facility's ability to treat co-occurring disorders received more impressive scores of three stars and five stars from the two alumni polled, and the single alum polled on the overall quality of the center's group counseling gave it four stars.
In addition, the reviewers repeatedly complained about their inability to communicate with the outside world during their stay. "Patients have much difficulty contacting loved ones on the outside," Timmie wrote in a representative comment. However, alumni also often praised the center's staff. "Very reliable staff and counselors," one anonymous reviewer wrote in a typical comment.
On secondary sites, PLBH has mostly negative feedback, with average ratings of 2.1 out of five stars based on 87 reviews on Google, 1.67 out of five stars based on six reviews on CiteHealth, and two out of five stars based on six reviews on Yelp (including "not recommended" reviews).  
Some reviews did include numerous glowing comments about the center's staff. "The staff was spectacular- they actually care about their work and more importantly the patients that they work with," Kevin wrote in a representative comment on Google.
However, unsatisfied reviewers felt the staff was unprofessional or unhelpful, while others cited dirty conditions, inappropriate administration of medications, and an overworked staff as facility weaknesses. "The worst experience in the world. One time they wouldn’t give me my medicine. I was their for a week and I saw the place being cleaned once. The floors and rooms were disgusting," Savannah wrote in a typical comment on Google.
WHAT FRIENDS & FAMILY SAY
Of the two loved ones polled by Rehabs.com to date, one would recommend the facility and the other would not. "Good program with good counseling but need better accommodations," was the appraisal of the more satisfied reviewer. However, other reviewer wrote: "Clean, great staff nursing wise, but over crowded and poor treatment plans," giving the facility five stars for its ability to treat co-occurring disorders but just two stars for its holistic offerings, family participation, and counseling options.
The facility accepts most major health insurance plans, as well as Medicare and TriCare, and employs staff to help clients verify their coverage. Self-pay rates are also offered. The four individuals polled by Rehabs.com to date on the center's affordability gave lukewarm feedback for its cost.
Published on January 2019
User ReviewsReview this Center
Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
Rehabs.com is a third-party resource for consumers seeking addiction treatment.
We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.
Official Facility Response
Flag For Review
Official Facility Response
Official Facility Feedback
Flag For Review
Rehabs.com does its very best to publish the most up-to-date treatment prices by requesting this information directly from the facility, or in some cases, sourcing this information from the facility’s website. Total costs may vary due to individuals' unique treatment needs. Please contact the facility directly for the most accurate price quote.