Palos Health in Palos Heights, IL

ABOUT PALOS HEALTH

Palos Health, located in Palos Heights, Ill., offers inpatient and outpatient treatment to individuals struggling with substance misuse, addiction,
dual diagnoses, and other mental and behavioral health conditions. Palos Health is one of over 400 rehab facilities in Illinois (65.7 percent) to offer an intensive outpatient program (IOP) and one of 90 (14.2 percent) to offer a day treatment/partial hospitalization program (PHP).

This facility operates as a department of Palos Health hospital, which is part of a nonprofit integrated healthcare system with six facilities in Chicago's south suburbs. According to a 2017 SAMHSA survey, 54.3 percent of rehabs in Illinois are operated by nonprofits.

TREATMENT & ASSESSMENT

To be admitted, clients may call the facility during office hours to schedule a free, confidential assessment. Clients in crisis may call the Palos Health 24-hour hotline or appear in person at the hospital’s emergency room. In addition to treating mental health disorders and substance misuse, Palos Health also has behavioral addiction treatment for individuals who struggle with excessive shopping, gambling, or exercise, as well as specialized marriage and family therapy programs.

The facility’s chemical dependency treatment program uses the 12-step method of recovery, as well as other evidence-based therapies. Throughout treatment, clients receive individual psychotherapy, group therapy, medication evaluation, occupational therapy, coping skills education, and medication, if necessary. Palos Health also offers unique treatments and therapy including a sensory room. Family involvement in treatment is strongly encouraged.

Aftercare is available for all clients who successfully complete the program. Alumni are eligible to participate in a six-week aftercare group to reinforce skills learned throughout treatment.

STAFF CREDENTIALS

The treatment team at Palos Health includes medical doctors, psychiatrists, psychiatric nurses, occupational therapists, and social workers.

ACCOMMODATIONS & AMENITIES

There is currently limited information provided by Palos Health regarding its living arrangements and related offerings. However, one alum surveyed by Rehabs.com gave the facility a four out of five star rating for accommodations and amenities.

Palos Health reports that their facility features a sensory room, allowing clients to calm themselves using music, images, weighted blankets, rocking chairs and other tools. Clients are allowed two adult or adolescent visitors for two hours each evening. Children may visit for 30 minutes at a time on Sundays and holidays if accompanied by an adult.

WHAT ALUMNI SAY

The two alumni surveyed by Rehabs.com to date both offered mostly positive reviews. One of the anonymous reviewers who rated more granulated metrics gave each one evaluated four stars out of five. Categories includes exercise and leisure activities, family participation, affordability, counseling options, experience and training of the staff, and the cleanliness of the facility, among others. "It was a nice facility," they wrote.

The other reviewer, also anonymous, though they gave mostly positive ratings, wrote: "It was a hospital. Not really a addiction treatment facility."

On the facility’s Google page, the facility received an overall rating of three out of five stars based on over 200 total reviews.^[1] On the facility’s official Facebook page, which its staff may manage, the facility received an overall rating of four out of five stars based on over 400 total reviews.^[2] On Yelp, the facility holds an average rating of 2.4 stars based on nearly 90 reviews.^[3] However, these reviews were not exclusively for the behavioral health department of Palos Health, and include reviews for other services such as doctor visits and emergency care.

FINANCING

There is currently no information provided by Palos Health regarding the cost of behavioral health treatment. However, the facility accepts insurance including private insurers, Medicare, and Medicaid. According to a 2017 SAMHSA survey, 24.3 percent of rehabs in Illinois accepted Medicare, while 52.1 percent accepted Medicaid. Financial assistance is available for uninsured and underinsured clients, as well as those who qualify based on income and other factors.

CONCLUSION

In January 2019, Palos Health announced plans to merge with Loyola Medicine. However, the plans were called off in May 2019. The two organizations still maintain a business relationship, which was established in 2015.

^[1] GoogleReviews
^[2] https://www.facebook.com/pg/PalosHealth/reviews/?ref=page_internal
^[3] https://www.yelp.com/biz/palos-community-hospital-palos-heights

Published on October 2019