Phoenix House, East Hampton Outpatient Services in East Hampton, NY

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Overall Rating

(3.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
287 Springs Fireplace Road
East Hampton NY 11937

Phoenix House, East Hampton Outpatient Services Philosophy

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Review by Contributors


Located in the picturesque community of East Hampton, N.Y., Phoenix House East Hampton provides outpatient-based treatment services for adults seeking treatment for chemical dependency, as well as co-occurring mental health difficulties. Part of Phoenix House's nationwide network of treatment facilities, the East Hampton location also offers a specialized treatment program for DUI offenders who do not require long-term treatment.


Before beginning treatment, clients participate in an initial substance abuse assessment to identify individual needs and any co-occurring mental health concerns. Once specific issues are identified, Phoenix House’s core programming utilizes evidence-based treatment techniques, such as cognitive behavioral therapy (CBT) and trauma-informed therapy, to help clients recognize and modify the link between irrational thinking and addictive behavior. The East Hampton location offers both an intensive outpatient program (IOP) and traditional outpatient program.

Phoenix House's East Hampton outpatient programs are appropriate for individuals who do not require residential treatment, as well as individuals who may utilize the outpatient program as a "step-down" aftercare program following residential treatment. Outpatient programs involve group counseling sessions and sober recreational activities, which may include music therapy, yoga sessions, guided meditation, and sports activities. Clients with co-occurring mental health concerns may also meet with a psychiatrist for ongoing medication management.

Typically, Phoenix House treatment programs also incorporate the 12-step model of recovery, which is used at 74.5 percent of treatment facilities in New York. Clients may be encouraged to attend 12-step meetings within the community and perform associated "step-work" during the outpatient program.

To include loved ones into the recovery process, Phoenix House of East Hampton offers a Celebrating Families! Program, which is a 16-week curriculum designed to improve communication skills, educate loved ones on addiction, and provide support. To accommodate family member schedules, the Celebrating Families! Program is held in the evenings with flexible hours.

In addition to its core programs, the East Hampton location offers a specialized program for DUI offenders, which includes driver education and intervention programs. The DUI program, which is only available at 25.3 percent of New York facilities, utilizes educational, cognitive behavioral approaches to improve self-awareness and decision-making. As a nationally accredited DUI program, treatment may satisfy court-mandated requirements for license reinstatement.


Phoenix House treatment programs are facilitated by a multidisciplinary team, which may include psychiatrists and psychologists, social workers, family therapists. case managers, certified alcoholism and substance abuse counselors, continuing care counselors, and wellness specialists. The facility is among the 10.6 percent of New York facilities accredited by CARF.


The sole loved one polled by at the time of this writing, AnnMarie, generally appreciated most elements of Phoenix House, East Hampton Outpatient Services. Out of five stars, the survey respondent gave four stars for the treatment staff's level of experience and training, as well as the staff's professionalism. "Social Worker and counselors were mostly excellent. They work hard to help you when problems arise," AnnMarie wrote. She also awarded a five-star rating for the facility's counseling options, as well as four-star ratings for the amount of family participation and the facility's discharge. "They are knowledgeable about after-care options," she added.


Phoenix House of East Hampton is in-network with most private insurance policies, including Beacon, Cigna, Emblem Health, and United Healthcare. The facility also accepts Medicaid.

Published on October 2019

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Social Worker and counselors were mostly excellent. They work hard to help you when problems arise.They are knowledgeable about after-care options. They need better security and more staff.

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