Phoenix Recovery Center Philosophy
At Phoenix Recovery Center, individuals are given the opportunity to garner the necessary tools to promote personal growth and enduring recovery from substance abuse and addiction. Therapies aim to treat the individual as a holistic whole, utilizing approaches such as guided meditation, walking groups, family education, group counseling, and even Nintendo Wii Therapy to provide clients with a well-rounded foundation for lasting sobriety.
Areas of Specialization
Client & Family Support Groups
Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.
Rehabs.com 360 Guide
ABOUT PHOENIX RECOVERY CENTER
Founded in 2002 and located 30 miles northeast of Baltimore in the community of Edgewood, Md., Phoenix Recovery Center (PRC) offers residential treatment for adults who are struggling with substance abuse disorders. If necessary, medically-supervised detoxification is available on-site.
TREATMENT & ASSESSMENT
Treatment begins with an initial assessment of the individual, which evaluates the client's mental health, medical needs, and substance abuse history. Clients also undergo an initial physical.
Group therapy is the primary treatment modality with individual sessions integrated as needed, and gender-specific groups are offered. Programming also include educational lectures, relapse prevention work, and an introduction to the 12-step model of recovery.
Along with traditional treatment methods, PRC incorporates a range of holistic and alternative therapies, including acupuncture, acudetox, guided meditation, walking groups, aromatherapy, Nintendo Wii therapy, canine therapy, and drum therapy.
For loved ones, PRC also offers a family education program. The four-week family program educates loved ones on the disease of addiction and the process of recovery. Before discharge, continuing care coordinators ensure that all clients leave with a comprehensive aftercare plan.
According to PRC’s website, staff includes a board-certified addictionologist, registered nurses, licensed addiction counselors, and clinical program assistants. The six individuals polled on the staff’s level of training and experience at the time of this writing gave this aspect of the facility an average rating of 3.67 out of five stars.
ACCOMMODATIONS & AMENITIES
Accommodations at PRC include semi-private bedrooms equipped with bathrooms, complete dining facilities, a comfortable community room, and separate male and female laundry rooms. The facility also offers a wide range of recreational activities, such as basketball, horseshoes, volleyball, and Wii sports. The seven individuals polled on the matter gave an average rating of 3.86 stars for the facility’s overall cleanliness and upkeep.
WHAT ALUMNI SAY
At the time of this writing, Rehabs.com has received reviews from 10 alumni, nine of whom gave mostly positive feedback. The five reviewers polled on matter gave the facility an average rating of 3.4 stars for the facility's holistic offerings, and several alumni cited the facility's staff as a strength. “Staff was great, the facility is clean and I had a great experience there,” John wrote.
Comments from alumni did not reveal any repeated criticisms. However, the four alumni surveyed on the program’s policy on connection with those outside the facility gave this aspect of the facility an average rating of 2.5 stars. Also, one anonymous reviewer disagreed with other alumni concerning staff, writing, “It didn't have the best staff.”
Secondary sources also revealed positive alumni opinions. On Google reviews, 13 reviewers gave the facility an average rating of 4.6 out of five stars.  All but two of these individuals gave the facility perfect five-star ratings. In a representative review, A.C. wrote, "The staff, counselors, and the director are just great!" The one critique came from D.S. who felt that the "counselers were nice" but thought the facilities were dirty.
WHAT FRIENDS & FAMILY SAY
The four loved ones surveyed by Rehabs.com at the time of this writing gave more mixed opinions of the facility. B.K., a mother of a client, gave perfect five-star ratings for the facility's staff support, the effectiveness of counseling, and the facility's leadership. Another loved one, J.L.D., whose son was in the facility at the time of the review, wrote, “I wish i would have found this place 9 yrs ago for my son they are awesome this is one of the best rehabs in maryland.”
A third loved one gave four-star ratings for the facility's counseling options and the staff's level of experience, but felt its cleanliness and holistic options could improve. Loved one M.M. was more critical of the facility, namely the facility's communication policy and lack of family involvement. "Their family program is non-existent even though they say it's one of the best," M.M. wrote.
On its Facebook page, which the facility can manage, 10 individuals gave the facility an average rating of 4.4 out of five stars.  One of the few criticisms on this site came from loved one H.C., who commented that treatment at this facility wasn’t beneficial for her husband. "There are not enough activities, he didn't get his mail and his medicines where usually late or delayed,” she wrote.
According to its website, PRC accepts most insurance policies as well as self-pay. HealthGrove indicates that Access to Recovery (ATR) Vouchers are accepted as well. The four reviewers polled on the facility’s affordability gave this aspect of the facility an average rating of 4.3 stars.
Published on March 2018
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