Phoenix Recovery Center in Edgewood, MD

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
107 Edgewood Road
Edgewood MD 21040

Phoenix Recovery Center Philosophy

At Phoenix Recovery Center, individuals are given the opportunity to garner the necessary tools to promote personal growth and enduring recovery from substance abuse and addiction. Therapies aim to treat the individual as a holistic whole, utilizing approaches such as guided meditation, walking groups, family education, group counseling, and even Nintendo Wii Therapy to provide clients with a well-rounded foundation for lasting sobriety.

Areas of Specialization

  • Client & Family Support Groups
    Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.

  • Family Programs
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

Facility Highlights

Educational Lectures

Group Counseling Sessions

Relapse Prevention

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT PHOENIX RECOVERY CENTER

Founded in 2002 and located 30 miles northeast of Baltimore in the community of Edgewood, Md., Phoenix Recovery Center (PRC) offers residential treatment for adults who are struggling with substance abuse disorders. If necessary, medically-supervised detoxification is available on-site.

TREATMENT & ASSESSMENT

Treatment begins with an initial assessment of the individual, which evaluates the client's mental health, medical needs, and substance abuse history. Clients also undergo an initial physical.

Group therapy is the primary treatment modality with individual sessions integrated as needed, and gender-specific groups are offered. Programming also include educational lectures, relapse prevention work, and an introduction to the 12-step model of recovery.

Along with traditional treatment methods, PRC incorporates a range of holistic and alternative therapies, including acupuncture, acudetox, guided meditation, walking groups, aromatherapy, Nintendo Wii therapy, canine therapy, and drum therapy.

For loved ones, PRC also offers a family education program. The four-week family program educates loved ones on the disease of addiction and the process of recovery. Before discharge, continuing care coordinators ensure that all clients leave with a comprehensive aftercare plan.

STAFF CREDENTIALS

According to PRC’s website, staff includes a board-certified addictionologist, registered nurses, licensed addiction counselors, and clinical program assistants. The six individuals polled on the staff’s level of training and experience at the time of this writing gave this aspect of the facility an average rating of 3.67 out of five stars.

ACCOMMODATIONS & AMENITIES

Accommodations at PRC include semi-private bedrooms equipped with bathrooms, complete dining facilities, a comfortable community room, and separate male and female laundry rooms. The facility also offers a wide range of recreational activities, such as basketball, horseshoes, volleyball, and Wii sports. The seven individuals polled on the matter gave an average rating of 3.86 stars for the facility’s overall cleanliness and upkeep.

WHAT ALUMNI SAY

At the time of this writing, Rehabs.com has received reviews from 10 alumni, nine of whom gave mostly positive feedback. The five reviewers polled on matter gave the facility an average rating of 3.4 stars for the facility's holistic offerings, and several alumni cited the facility's staff as a strength. “Staff was great, the facility is clean and I had a great experience there,” John wrote.

Comments from alumni did not reveal any repeated criticisms. However, the four alumni surveyed on the program’s policy on connection with those outside the facility gave this aspect of the facility an average rating of 2.5 stars. Also, one anonymous reviewer disagreed with other alumni concerning staff, writing, “It didn't have the best staff.”

Secondary sources also revealed positive alumni opinions. On Google reviews, 13 reviewers gave the facility an average rating of 4.6 out of five stars. [1] All but two of these individuals gave the facility perfect five-star ratings. In a representative review, A.C. wrote, "The staff, counselors, and the director are just great!" The one critique came from D.S. who felt that the "counselers were nice" but thought the facilities were dirty.

WHAT FRIENDS & FAMILY SAY

The four loved ones surveyed by Rehabs.com at the time of this writing gave more mixed opinions of the facility. B.K., a mother of a client, gave perfect five-star ratings for the facility's staff support, the effectiveness of counseling, and the facility's leadership. Another loved one, J.L.D., whose son was in the facility at the time of the review, wrote, “I wish i would have found this place 9 yrs ago for my son they are awesome this is one of the best rehabs in maryland.”

A third loved one gave four-star ratings for the facility's counseling options and the staff's level of experience, but felt its cleanliness and holistic options could improve. Loved one M.M. was more critical of the facility, namely the facility's communication policy and lack of family involvement. "Their family program is non-existent even though they say it's one of the best," M.M. wrote.

On its Facebook page, which the facility can manage, 10 individuals gave the facility an average rating of 4.4 out of five stars. [2] One of the few criticisms on this site came from loved one H.C., who commented that treatment at this facility wasn’t beneficial for her husband. "There are not enough activities, he didn't get his mail and his medicines where usually late or delayed,” she wrote.

FINANCING

According to its website, PRC accepts most insurance policies as well as self-pay. HealthGrove indicates that Access to Recovery (ATR) Vouchers are accepted as well. The four reviewers polled on the facility’s affordability gave this aspect of the facility an average rating of 4.3 stars.

[1] https://goo.gl/ehPHUL(https://goo.gl/ehPHUL)

[2] https://www.facebook.com/pages/Phoenix-Recovery-Center/162586923759629

Published on March 2018

User Reviews

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When you're ready to get clean....accommodations don't matter. Communication. Family involvement.

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Inclusive of family and helpful interaction with other families. Relationship strengthing through more open communication about the realites of addiction. Too many repeat stays.

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They tend to think that limiting communication with a loved one that's in rehab is beneficial. What I found with my loved one is that it creates stress, anxiety and an unknown about what's happening on the outside world. Obviously there's things that caused my loved one to use in the outside world but the use started before we met. It was only after we met that my loved one decided to seek treatment. Obviously I can't say my loved one is doing it for me because that would be all the wrong reasons. They limit the amount of letters they're allowed to receive and the length of the letters even though nothing the letters is bad it's all loving and caring. Their professionalism is horrible. They don't communicate with anybody on the outside that has somebody in there. When they take their clients out for doctor's appointments their CPAs use their cell phones while driving. Their family program is non-existent even though they say it's one of the best. I have yet to have a meeting scheduled with the counselor and my loved one to ensure that the exit strategy is in place and they have a path forward that we all agree with and will stick to. All in all this place causes more stress then it needs to by limiting families involvement with their loved ones recovery.

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PRC was attentive to every aspect of my recovery. I highly recommend anyone seeking Professional help with their struggle back to perfect health to consider this affordable treatment center. I especially liked their Alternative and Holistic approach to educate how important it is to HEAL the Body, Mind and Spirit .. Very all the Staff !

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Phoenix Recovery Center saved my life and my familly ! From the amazing counselor Ms Kim to the great staff and owner this center is second to none .

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I loved this place especially the staff! The dedicate themselves for each client. Theyou actually listen to you. They tell you the truth. There is no sugar coating it. The food is great. The cook is accommodating and goes out of her to go the extra mile on her own time. And is very nice. I was a hard case aND had a ton of problems. My counselor had compassion, dedication, and was honest with me. They prepare you for the reality of living life through hard times. Believe it or not I laughed and cried a lot. They make it fun! They also have a half hour of exercise every morning and meditation with acupuncture every afternoon. No snoring tho!!! They also make sure you have a plan when you leave. They help you with half way housed or whatever you needs are. Thank you Phoenix!

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I wish i would have found this place 9 yrs ago for my son they are awesome this is one of the best rehabs in maryland i dont know yet if treatment will be effective but hes been in many rehabs,hes still in there but this place is great they actually do their job and treat the peraon not just detox and then they hang out and smoke this rehab work scontinually with them..cant say enough great things about phoenix recovery

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Staff was great, the facility is clean and I had a great experience there. They helped me set up a program for after I left and I am still doing well.

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Cannot say enough about PRC. Two years later and I am still clean and sober. Awesome and knowledge staff. Food was delicious and healthy. Comfy/ clean facility. Amazing therapists. They also do a great job about setting you up with aftercare plans. Thank you PRC for helping me save my own life.

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My son was given Phoenix as one of several recommended facilities by a counselor. This was the most economical and he had sever discussions with the director. Each participant had a roommate, daily jobs and was provided with nutritionally sound meals. After 3 days of medically supervised detox, he began counseling, both individual and group. Through another participant he found a halfway house in Sarasota, because I refused to let him come home (back to the same environment). It's now been more than a year and he seems to be doing great>

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The groups (inside and outside) were great.A whole lot of smoke breaks - nicotine addiction increased while here. Demographics were a lot of young people, not so many my age.

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Education and awareness is the key! You can get clean anywhere

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it worked for me

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I understood where I was in my treatment but It didn't have the best staff. I enjoyed the facility.

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carring but bad communication. The are very good with the patient

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Though rough but need to improve the cleanliness. It was a great experience

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