Prestera Center Philosophy
Prestera Center offers behavioral health care services, including addiction treatment, to those in need, regardless of ability to pay. Services include medically monitored detoxification, outpatient care, short- and long-term residential treatment, transitional housing programs, DUI treatment programs, public shelters for safe sobering up, and mental health care for co-occurring issues.
Areas of Specialization
Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.
Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
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ABOUT PRESTERA CENTER
Since 1967, Prestera Center has provided addiction recovery, behavioral health, and co-occurring disorder treatment services to adults, adolescents, and children from all socioeconomic levels and circumstances. The nonprofit organization delivers a full continuum of care across 55 facilities throughout West Virginia.
Its Huntington location offers short- and long-term residential programs, outpatient services, and transitional living programs. In addition, the facility is one of the only seven (6.9 percent) treatment centers in the state to offer medically monitored detoxification in a non-hospital setting.
TREATMENT & ASSESSMENT
Prestera Center's residential programs are gender-specific with varying levels of intensity. However, long-term residential treatment typically last three to six month. Upon admission, residential clients undergo an initial psychiatric and behavioral evaluation to determine the most-appropriate level of care.
The Huntington location also maintains six to eight beds in its Crisis Residential Unit (CRU) for adult psychiatric stabilization and detox. The organization's medication-assisted treatment (MAT) program provides Suboxone to adults physically dependent on pain killers and other opiates/opioids to alleviate the discomfort of withdrawal.
Prestera Center also offers its Renaissance Program, long-term residential program designed to support women and their dependent children. The program can last from three months to one year or longer. In West Virgina, the Renaissance program is one of two programs to house clients' children during residential care.
Along with medication-assisted treatment, Prestera Center's programming involves individual, group, and family therapy, as well as educational classes and coping skills workshops. Clients are also introduced to the principles and practices of 12-Step.
Outpatient services for adults incorporate professional counseling, 12-step recovery coaching, structured groups, and relapse prevention training. The Huntington location offers an intensive outpatient program (IOP) specifically for individuals struggling with substance abuse and co-occurring disorders as well as "family-centered, office-based therapy” for adolescents. Adult clients in IOP may choose to enroll in the Pinecrest Program, which offers sober housing to single adults with no active/current drug or alcohol use, subject to weekly testing.
Prestera Center also provides a driving under the influence (DUI) treatment program - one of the only 28 (27.5 percent) in West Virginia, as well as employment assistance, community engagement, and peer support specialist training.
Prestera Center has been accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) since 2001. Its website references members of the professional treatment team, including psychiatrists, licensed psychologists, registered nurses/nurse practitioners, therapists, behavior rehabilitation specialists, and recovery coaches. The 17 Rehabs.com survey respondents to date polled on the matter provided high ratings for the quality of staff.
Staff Experience and Training 4.3/5
ACCOMMODATIONS & AMENITIES
There currently is no information provided on the facility’s website or elsewhere regarding its living arrangements and related offerings. However, the 17 individuals polled on accommodations by Rehabs.com provided high overall ratings.
Facility Cleanliness and Upkeep: 4.1/5
WHAT ALUMNI SAY
The 10 alumni polled by Rehabs.com at the time of this writing submitted generally favorable reviews about Prestera Center. Former clients praised the staff** and described them as "caring," "supportive," "kind," and "helpful." Clients also reported to be highly likely to recommend the facility and moderately approved of the facility's counseling option and the level of family participation.
Likelihood to Recommend: 4.3/5
Family Participation: 3.7/5
Counseling Options: 3.4/5
Most criticism concerned the lack of exercise and leisure activities. Additionally, although former clients appreciated the contributions of staff members, some felt the facility was understaffed. Alum Tash wrote: “No extracurricular activities such as exercise, meditation, yoga, etc.,” while Regina added, “Not enough one on one and no exercise.”
Exercise and Leisure Activities: 3.2/5
Holistic Offerings: 2.7/5
That said, one reviewer remarked about Prestera Center: "It gave me the chance to learn a new way to live. I have already referred 2 friends, one is there now." Yet another expressed, "It saved my life."
Feedback was mixed on Google at the time of this writing, where ten reviewers gave the facility a 2.6 out of five-star average rating. Criticisms included dirty facilities, low-quality care, and professionalism of staff. "Prestera is the most unprofessional doctors facility," L.B. wrote in a representative negative review.
WHAT FRIENDS & FAMILY SAY
Most loved ones polled by Rehabs.com to date provided positive feedback about Prestera Center. The seven loved ones who participated in the survey offered high praise for the center's treatment staff and counseling options. "Fantastic employees that really took the time to care and help," a loved one representatively wrote. Family members were also pleased with their accessibility to the client and inclusion in treatment.
Likelihood to Recommend: 4/5
Connectivity and Visitor Policy: 3.7/5
Family Participation: 3.6/5
An anonymous five-star reviewer wrote, "Prestera has affected the lives of several people I am close to and would recommend this facility to anyone." Another five-star reviewer, the cousin of a former client, commented, "Strengths: care, food, clean, helpful. Weaknesses: not much free time to yourself."
WHAT STAFF SAY
Although Rehabs.com has yet to receive staff feedback for this facility at the time of this writing, 32 current and former staffers left a 3.3 out of five-star average rating for the 55 facilities as a whole on Indeed.
According to its website, Prestera Center accepts many major insurance providers as well as Medicare and West Virginia Medicaid, but not Kentucky or Ohio Medicaid. It also takes self-pay patients and notes: "Prestera Center offers care and services to everyone who needs it regardless of their ability to pay." The 17 Rehabs.com survey respondents to date polled on the matter shared positive opinions regarding facility costs.
Published on March 2019
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