Prestera Center - Mattie V. Lee in Charleston, WV

Call (304) 341-0511 to Contact Prestera Center - Mattie V. Lee

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
810 Donnally Street
Charleston WV 25301

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ABOUT PRESTERA CENTER - MATTIE V. LEE

A nonprofit treatment provider based in W. Va., Prestera Center - Mattie V. Lee offers outpatient, intensive outpatient (IOP), residential, and transitional living services to treat adults and adolescents with substance abuse and co-occurring conditions. The location also accepts women with small children and offers a specialized intensive outpatient program (IOP) for individuals with co-occurring difficulties. Detox is available on site.

TREATMENT & ASSESSMENT

Upon admission to Prestera Center - Mattie V. Lee, clients participate in an initial substance abuse and psychiatric evaluation to help clinicians determine the most appropriate method of treatment. If necessary, clients may enroll in the medically-monitored detox program to minimize the discomfort of withdrawal. Medication-assisted treatment (MAT)**, which utilizes *Suboxone*, is also available to those recovering from opioid addiction. Once detox is completed, clients can enroll in the residential or outpatient programs.

Prestera Center - Mattie V. Lee’s treatment approach blends evidence-based treatment approaches with immersion in the 12-step principles. Treatment consists of individual, group, and family therapy supported by educational and sober living skills components. Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings are held on site. Medication management and specialized counseling services are available for clients with co-occurring disorders.

The residential program comes in several forms including long-term, short-term, and gender specific options. The programs last 3 to 6 months on average. Each treatment program includes counseling and educational coursework.

The women’s residential program emphasizes family involvement, and women with dependent children are given priority for admission. Programming for women with children may also incorporate parenting classes, and the facility aids with childcare during treatment sessions. The women’s program lasts three months to one year or more, depending on the client’s assessed needs and progress.

The intensive outpatient program (IOP) is often used as a transitional first step toward leaving the residential program.
It runs using the same methods but in a less structured environment. Prestera Center - Mattie V. Lee also operates gender-specific sober living facilities in the community of Huntington, located 53 miles west of Charleston.

STAFF CREDENTIALS

A CARF-accredited facility, Prestera Center - Mattie V. Lee employs a multidisciplinary team comprised of physicians experienced in addiction medicine, registered nurses, psychiatrists, licensed professional counselors, case managers, and behavioral health technicians. Staff members are required to maintain their credentials as well as to seek additional training to maintain the CARF accreditation.

ACCOMMODATIONS & AMENITIES

While specific information regarding the accommodations and amenities of the residential facilities is limited, the four individuals polled by Rehabs.com at the time of this writing offered an average rating of four out of five stars for the facility’s cleanliness and upkeep. However, the four survey respondents gave an average rating of three stars for the facility’s exercise opportunities and leisure provisions.

WHAT ALUMNI SAY

The sole alum polled by Rehabs.com to date felt the facility was overall ineffective.

Although alum Stephanie gave a four-star rating (out of five) for the treatment staff’s level of experience and training, she submitted a two-star rating for the facility’s ability to treat co-occurring conditions and only one star for the facility’s counseling options. “You don't adjust to life. It didn't work for me,” Stephanie wrote.

WHAT FRIENDS & FAMILY SAY

The three loved ones polled by Rehabs.com at the time of this writing offered mixed opinions of the program.

For treatment effectiveness, two loved ones gave the facility five out of five stars while the other gave only two out of five stars. “Wide range of treatments but Poor mental health support,” the survey respondent wrote.

For the staff’s level of training and experience, the loved ones gave two, four, and five out of five stars respectively. One loved one cited the facility’s staff-to-client ratio as a strength, but added: “The employees seemed so rude.”

WHAT STAFF SAY

On Glassdoor, this location of the Prestera Center earned an average rating of 2.7 out of five stars from seven employees. [1] While many reviewers felt the facility offered adequate client care, many were critical of compensation and management-level support. “Low pay compared to private industry and lack of support through upper management,” one representative reviewer wrote.

FINANCING

Prestera Center - Mattie V. Lee accepts self-payment as well as private insurance plans. It also accepts West Virginia Medicaid, and Medicare. Some EAP plans are accepted as well. The four individuals polled by Rehabs.com to date awarded the facility an average rating of 4.5 out of five stars for its affordability.

[1] https://www.glassdoor.com/Reviews/Prestera-Center-for-mental-health-Charleston-Reviews-EIIE325803.0,33IL.34,44_IM159.htm

Published on November 2017

User Reviews

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Stephanie

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
You don't adjust to life. It didn't work for me.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
Wide range of treatments but Poor mental health support. The cost was affordable but the effectiveness is questionable

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Employee to rehabee ratio was good. Size was a weakness. The employees seemed so rude

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Structured life. Stressed meetings. Drug tested. Held accountable for actions when patient didn't meet expectations No privacy for loved ones visits. It was my husband, so that was my only gripe

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