ProMedica Bixby Hospital - Behavioral Health in Adrian, MI

Call (517) 265-0900 to Contact ProMedica Bixby Hospital - Behavioral Health

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
818 Riverside Avenue
Adrian MI 49221

ProMedica Bixby Hospital - Behavioral Health Philosophy

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Review by Contributors


One of 12 hospitals in the ProMedica healthcare network, ProMedica Bixby Hospital (PBH) has served the healthcare needs of the greater Adrian, Mich., community for more than 100 years. Its behavioral health clinic provides outpatient services to children, adolescents, adults, and families. It is one of Michigan’s 7 (1.5 percent) of hospital treatment facilities.


The admissions process at ProMedica Bixby Hospital - Behavioral Health begins with a comprehensive assessment. This assessment also includes mental health assessments, which are only offered in 263 (57.7 percent) of Michigan’s substance abuse treatment facilities. They then begin a recovery program comprised mostly of evidence-based treatment modalities. Medication management is offered on-site.

Modalities include individual counseling, group psychotherapy, cognitive behavioral therapy (CBT), and other services. A family involvement program allows loved ones to interact with clients during their stay, though it is unclear in what ways or how often.


PBH employs a multidisciplinary team of psychiatric specialists. The staff also includes counselors and assessment specialists. Medical team members from other parts of the hospital are nearby as well.


Two alumni polled by to date gave PBH fairly positive ratings. The two anonymous alumni rated its treatment effectiveness four out of five stars and its meals and nutrition three stars. Accommodations and amenities received five stars from one alum and four stars from another.

In comments, the alumni differed on whether interactions with fellow clients were positive. One wrote counseling sessions could be longer and meals better, while the other wrote that "staff treated you well."

On Google, 45 reviewers to date rated PBH as a hospital only 2.6 out of five stars.[1] Reviewers provided negative feedback about slow wait times, poor treatment from staff, and medical mistakes. Alum Marty wrote: "Okay for basic medical care. If you're seriously injured request an ambulance or helicopter to either Ann Arbor or Toledo."


Although giving no ratings, one loved one polled by wrote positively about PBH, writing that their cousin recovered successfully through ProMedica Bixby Hospital’s program.


Private insurance, Medicare, and Medicaid are accepted. It is also one of the 166 (36.4 percent) of facilities that provides necessary medical services free of charge to clients who qualify. Payment plans are also available. The hospital network is affiliated with Paramount Healthcare plans.

[1] GoogleReviews

Published on June 2019

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The interaction between other patients was good. Counseling session not long enough Meals could have been better


my cousin received treatment and she really seems to have her life on track now


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The staff treated you well. Some of the patients didn't get alone well with others. While there I learned a few things that help get clean and stay clean there so far God willing

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