Promises Scottsdale in Scottsdale, AZ

Overall Rating

(3.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
12816 E Turquoise Avenue
Scottsdale AZ 85259

Promises Scottsdale Philosophy

Promises Scottsdale is a holistic treatment center set in the beautiful Sonoran desert. Clients benefit from highly individualized recovery plans and a comprehensive treatment approach that includes traditional and alternative therapies. Promises Scottsdale treats adults struggling with addiction and co-occurring mental health disorders. Clients experience world-class care in a comfortable, retreat-like setting. Promises Scottsdale’s programs are gender-separate so clients can feel safe discussing difficult issues among a group of same-sex peers.

Areas of Specialization

  • Holistic Treatment
    Promises Scottsdale attends to all aspects of the self – physical, mental and spiritual. Approaches include traditional therapies as well as activities like yoga, mindfulness, fitness, and attention to proper nutrition to encourage whole-person healing.

  • Family Support
    Addiction, mental illness, and eating disorders impact the entire family. Promises Scottsdale offers family therapy and a family program that includes weekly groups and a monthly family day. Clients and loved ones learn how to best support themselves and each other in recovery.

Facility Highlights

Frequent individual therapy

Gender-separate treatment

Trauma-focused therapies

Meet the Staff

Shannon McQuaid, LMFT, LISAC, CDWF, CSAT-C

Executive Director

Photo of Shannon McQuaid, LMFT, LISAC, CDWF, CSAT-C

Shannon joined Promises Scottsdale’s treatment team in October 2009. She is a licensed marriage and family therapist and a licensed independent substance abuse counselor. Shannon is also a certified sex addiction therapist and a certified The Daring Way™ Facilitator. She has over 20 years of experience in the behavioral health field treating substance abuse, eating disorders, co-occurring disorders, and sexual addiction.

Dr. Thomas Gazda, M.D.

Psychiatrist

Photo of Dr. Thomas Gazda, M.D.

Dr. Gazda received a bachelor’s degree in biology and a Doctor of Medicine from the University of Illinois. He earned board certification in family practice and psychiatry from the University of Vermont. Dr. Gazda has served in many behavioral healthcare roles such as inpatient psychiatrist, principal investigator for research trials, private practitioner, and community mental health psychiatrist. He was Chief of Staff for three years at Banner Behavioral health. Dr. Gazda practices holistic, integrative care from a biopsychosocial approach. He was named a “Top Doc” in 2007 and is listed in “America’s Top Psychiatrists.”

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT PROMISES SCOTTSDALE

Located in the desert northeast of Scottsdale, Ariz., Promises Scottsdale, which has acquired a facility formerly known as The Sundance Center, is a holistic treatment center offering luxury residential and outpatient treatment for men and women struggling with substance abuse and co-occurring disorders. The facility also treats eating disorders in gender-separate programs and residences.

Medical detox is not available on-site, but referrals to local detox centers can be provided.

TREATMENT & ASSESSMENT

A residential stay lasts between one and three months, and all treatment sessions and accommodations are gender-specific.

Each client participates in group therapy focusing on topics such as spirituality, relapse prevention, and relationships. There is also a family program that includes weekly groups.

Promises Scottsdale emphasizes fitness and proper nutrition as important components of recovery. Therapies include cognitive beahvioral therapy (CBT), educational sessions, role-playing, relaxation, and recreation. In addition, Promises Scottsdale uses trauma-focused therapies and psychodrama.

Holistic therapies include yoga, art therapy, equine therapy, fitness and exercise, and mindfulness. Residents may also attend 12-step groups on-site and off-site.

For women, Promises Scottsdale also offers disordered eating treatment and specialized programming for sex addiction, intimacy disorders, and relationship issues, developed by a leading therapist and author.

An intensive outpatient program (IOP) has programming Monday through Thursday afternoons, and is designed to build life, coping, and communication skills, as well as work on establishing and maintaining healthy relationships. The IOP lasts either nine or 14 weeks, depending on the client’s needs.

All clients may attend weekly alumni meetings and monthly activities for life.

STAFF CREDENTIALS

According to the facility’s website, the team includes physicians, psychiatrists, licensed master’s level therapists, and licensed addiction counselors. Some clinicians have a particular focus on healing trauma. The two individuals polled by Rehabs.com at the time of this writing gave the facility high four- and perfect five-star ratings for the staff's level of training and experience.

ACCOMMODATIONS & AMENITIES

Meals are prepared by an on-site chef. Photos of the women’s facility show an airy, homelike facility with semi-private or private bedrooms, a hot tub in the bathroom, and a patio. Photos of the men’s house display a pool and a basketball court. The two reviewers polled by Rehabs.com gave the facility four- and five-star ratings for both the quality and the cleanliness of its accommodations.

WHAT ALUMNI SAY

Rehabs.com has not yet received any reviews from this facility’s alumni, and reviews posted on secondary review sites are also limited, but polarized. The sole review on HealthGrove is positive, and the reviewer highlighted the caring staff, supportive environment, and holistic options. “Opened my eyes to new ideas such as equine therapy, yoga and mindfulness mediation all of which I loved,” one user wrote.[1]

The two alumni reviews on Yelp claim that the facility is more interested in money than in caring for its clients (the other three Yelp reviews give higher overall ratings, but they’re from friends and referring clinicians). Alum Chris wrote: “The actual center is quite good, but… you will pay out of pocket and the process of getting ANY reimbursement is very slim. After you pay they don't care, and wont even call you back.”[2]

WHAT FRIENDS & FAMILY SAY

The two loved ones polled by Rehabs.com at the time of this writing gave mostly positive feedback. Both said they would recommend treatment here, and both gave the facility four or five stars for its family participation and staff experience. One reviewer wrote: “This facility is worth looking into if you need a healthy environment with lots of activities and good food. The staff are well qualified." However, both survey respondents noted that treatment was costly.

FINANCING

According to its website, Promises Scottsdale accepts insurance. The facility is in-network on some PPO insurance policies and accepts out-of-network benefits from others. The two reviewers polled by Rehabs.com at the time of this writing mentioned finding treatment to be costly.

[1] http://treatment-facilities.healthgrove.com/l/306/Sundance-Center
[2] http://www.yelp.com/notrecommendedreviews/sundance-scottsdale

Published on December 2017

User Reviews

Review this Center

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My son went here and it was the worst possible experience for someone serious about recovery and needing help. Staff just did not care about the patients, no communication with parents, or even each other. Different answer depending on who you speak to. Seem more concerned about insurance coverage than recovery. My son was discharged with no follow up plan and only a two daysupply of medications. Couldn't even get an appointment for a new doctor in two days! Horrible experience please avoid this place.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This program is amazing. The therapists are some of the best I’ve ever seen and extremely caring. I went to other treatment centers that didn’t charge money up front and not only did I not receive the kind of treatment that this place provides I got a huge bill. They really make every effort to help people recover and work with families too. It is a great program and I recommend it to everyone I know

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Excellent treatment providers. Highly recommend.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Each and every one of my house mates relapsed after leaving this program. The CR's are immature teenagers. The facility is above average. The food and chef are fabulous. Unfortunately, the program and director do not measure up. Sadly, my time there was a waste of time and money.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The daily activities with the pool and exercise programs are meant to keep your mind occupied throughout your visit. I know you get what you pay for but this is a little expensive but worth it in the end. This facility is worth looking into if you need a healthy environment with lots of activities and good food. The staff are well qualified.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great support for family members although it was costly.

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