Providence Medical Group Behavioral Health in Anchorage, AK

Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3760 Piper Street Suite 1108
Anchorage AK 99508

Providence Medical Group Behavioral Health Philosophy

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ABOUT PROVIDENCE MEDICAL GROUP BEHAVIORAL HEALTH — ANCHORAGE

Providence Health & Services is a nonprofit Catholic network of hospitals and clinics that treat individuals in a number of areas in Alaska, including the city of Anchorage. The facility’s Behavioral Health Services include a variety of outpatient mental health and substance abuse treatment options for adults and adolescents.

TREATMENT & ASSESSMENT

Psychiatric care at Providence follows the relational model of mental health treatment, which focuses on creating healthy relationships with others. Behavioral health services include diagnostic interviews, medication management, psychological testing, neurofeedback, and individual and group therapy.

There is long-term residential program at the nearby Children’s Hospital for adolescent girls ages 12 to 18 who struggle with psychiatric problems and consists of a highly structured schedule in a comfortable environment.

The inpatient acute adolescent program, located in the center’s unlocked Discovery Unit, is reserved for adolescents ages 13 to 18 who need crisis intervention, stabilization, and behavioral health treatment. The average length of stay is 10 to 14 days. For adults, Providence has a crisis recovery center to which individuals, after evaluation for mental distress, can be admitted and treated. This center does not accept patients who are detoxing.

Substance abuse treatment for adults is provided through an outpatient program called Breakthrough, which follows the medical model of addiction treatment and is rooted in the principles of the 12-Steps. The program offers a partial hospitalization program (six to eight hours a day, five days a week) and an intensive outpatient (three hours in the evenings over 18 weeks), as well as an eight-week relapse prevention group that meets for three hours once a week.

Breakthrough also offers specialized groups such as an intensive, 12-week GRACE group that meets once a week and explores issues of childhood trauma, and a 90-minute grief and loss group that meets once a week for 10 weeks. After graduating from a Breakthrough program, clients can receive up to six months of continuing care.

STAFF CREDENTIALS

The treatment team includes registered nurses, dietitians, mental health therapists, patient care technicians, educators, discharge planners, psychiatrists, psychologists, a physician, and a medical director.

ACCOMMODATIONS & AMENITIES

Providence describes its adolescent residential environment as “warm, comfortable and structured,” with daily routines that include activities such as theatrical performances and volunteer opportunities. The six reviewers polled by Rehabs.com at the time of this writing gave the facility an average rating of four out of five stars for its accommodations.

WHAT ALUMNI SAY

The two alumni surveyed by Rehabs.com at the time of this writing gave the facility four and five out of five stars for the facility’s treatment effectiveness, family participation, and the staff’s level of training and experience. “Very professional, experienced staff,” D.L. wrote. “Great staff, very clean, nice rooms, good program that keeps you on track all day, good groups and counseling groups,” an anonymous alum wrote.

The two alumni gave two- and three-star ratings for holistic offerings and counseling options. D.L. commented the program was expensive and lacked exercise options: “For the money spent, there should be more options and better food.” And the anonymous alum felt there was “maybe a little too much free time.”

WHAT FRIENDS & FAMILY SAY

The four loved ones polled by Rehabs.com at the time of this writing gave Providence a collective average rating of three out of five stars for both its treatment effectiveness and its family participation, and an average rating of 2.75 out of five stars for its counseling options.

Three of the four reviewers spoke highly of the program in general, voicing minor complaints such as lack of holistic activities and high cost. “It has a pretty good program as far as group therapy went, but not enough exercise and/ or leisure time activities,” one anonymous loved one wrote. “Very restrictive,” another anonymous loved one wrote as a weakness, while a third felt the program was expensive.

But Tami, who had an extended family member attend the facility, gave the program just one star for its treatment effectiveness and felt that it was too steeped in religious principles.

FINANCING

According to HealthGrove, Providence’s Breakthrough program accepts state insurance other than Medicaid, as well as Access to Recovery Vouchers. Providence can also accept Medicaid and private insurance for use of the Crisis Recovery Center.

Updated April 2017

Published on May 2017

User Reviews

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Very professional, experienced staff. Best place in town. Connections felt very real and intimate. I felt safe, having severe anxiety. One of the only programs offering suboxone. For the money spent, there should be more options and better food- we were provided with what appeared to be the throw away cafeteria food, and the only exercise option I remember was an old lady coming to do yoga once a week. Also, with the money being spent, they should not have a strict relapse once kick you out rule that only applies to heroin addicts. That approach does NOT work and in that sense they could be more understanding- it's an insidious, ugly disease. I would highly recommend this facility if you have good insurance. I would not recommend this option paying out of pocket, but I do realize it's one of the only suboxone programs and it really helped me.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Cleanliness good. Cost was a lot. Great service, but very expensive.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great staff, very clean, nice rooms, good program that keeps you on track all day, good groups and counseling groups. Some extra programs like art / music / animal therapy Maybe a little too much free time. It helped me a lot with my depression and anxiety, helped with aftercare, helped with diagnosing, and medication changes.

  • Treatment Effectiveness
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Accepted patient right away Very restrictive My son was admitted there for opiate drug use it was the best offered in that area at that time period, 5 years ago.

  • Treatment Effectiveness
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  • Meals & Nutrition
Seeing a Psychiatrist every day, lots of group therapy. Some people had rooms to themselves and some had to share rooms. It all cost the same. It has a pretty good program as far as group therapy went, but not enough exercise and/ or leisure time activities. Also not much holistic medicine. They do have "treatment" dogs once weekly, & a chaplain once weekly. You can also ask to speak with a chaplain if you so desire.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They wanted family to be involved but failed to give us the 12 steps in writing. They wanted us to know the serenity prayer but did not give it to us in writing. You either had to already be religious or accept religion shoved down your throat. He drinks heavily to sleep due to PTSD and God has not helped in all these years, he is not going to start now because they say so. I am a Scientist and do not believe Religion shoved down your throat will help in any way.

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